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Show Results For
- All HBS Web
(1,517)
- People (3)
- News (300)
- Research (793)
- Events (7)
- Multimedia (8)
- Faculty Publications (214)
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- 19 Dec 2023
- Research & Ideas
$15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy
Overwhelm Health Care. Liberia Found a Solution. What Motivates People to Give Generously—and Why We Sometimes Don't Why Giving to Others Makes Us Happy Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
- 31 Jan 2012
- Working Paper Summaries
Observation Bias: The Impact of Demand Censoring on Newsvendor Level and Adjustment Behavior
Keywords: by David F. Drake
- July 2021 (Revised July 2022)
- Case
Brigham & Women's Hospital: Using Patient Reported Outcomes to Improve Breast Cancer Care
By: Robert S. Kaplan, Navraj S. Nagra and Syed S. Shehab
Dr. Andrea Pusic, breast cancer reconstruction surgeon, wants to extend outcomes measurement beyond traditional surgical metrics of infections, complications, and survival rates. The case describes her development of a new mobile phone app, which collects patients’... View Details
Keywords: Health Care and Treatment; Outcome or Result; Cost Management; Activity Based Costing and Management; Mobile and Wireless Technology; Health Testing and Trials; Surveys; Health Industry; Boston
Kaplan, Robert S., Navraj S. Nagra, and Syed S. Shehab. "Brigham & Women's Hospital: Using Patient Reported Outcomes to Improve Breast Cancer Care." Harvard Business School Case 122-010, July 2021. (Revised July 2022.)
- November 2006 (Revised March 2007)
- Case
Liz Claiborne and the New Working Woman
By: Anthony Mayo and Mark Benson
At age 47, with two decades of experience as a lead designer for a Fortune 500 fashion company, Liz Claiborne put her life savings on the line to form Liz Claiborne, Inc., a partnership that included her husband. A decade later, in 1986, Claiborne was CEO of her own... View Details
- 07 Nov 2023
- Research & Ideas
When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'
write. You Might Also Like: Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions View Details
Keywords: by Scott Van Voorhis
- 24 Jan 2024
- Op-Ed
Why Boeing’s Problems with the 737 MAX Began More Than 25 Years Ago
Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image note: Illustration was created with artwork from AdobeStock/John Vlahidis. View Details
- 05 Sep 2023
- Book
Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential
Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment Four Steps to Building the Psychological Safety That High-Performing Teams Need Today How to Learn from the Big Mistake You Almost Make Feedback or ideas... View Details
Keywords: by Michael Blanding
- 13 Feb 2024
- Research & Ideas
Breaking Through the Self-Doubt That Keeps Talented Women from Leading
for people to volunteer themselves. In ongoing work, Coffman continues to unpack the factors that lead to the under-representation of women in male-typed fields. She is currently studying how candidates seek out and process feedback about... View Details
Keywords: by Kara Baskin
- 05 Feb 2024
- Research & Ideas
The Middle Manager of the Future: More Coaching, Less Commanding
Good for Your Career After All Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Designer's note: Illustration created using art generated by Midjourney, an artificial intelligence tool. View Details
Keywords: by Ben Rand
- 22 May 2008
- Working Paper Summaries
Testing Strategy with Multiple Performance Measures Evidence from a Balanced Scorecard at Store24
- 17 Jul 2023
- Research & Ideas
Money Isn’t Everything: The Dos and Don’ts of Motivating Employees
affects motivation. Are you taking away the part of the job that people really enjoy?” You Might Also Like: Are Your Employees Passing Up Incentives? Try Promoting the Programs More A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters How... View Details
Keywords: by Avery Forman
- November 2014
- Article
Evidence on Self-Stereotyping and the Contribution of Ideas
We use a lab experiment to explore the factors that predict an individual's decision to contribute her idea to a group. We find that contribution decisions depend upon the interaction of gender and the gender stereotype associated with the decision-making domain:... View Details
Coffman, Katherine Baldiga. "Evidence on Self-Stereotyping and the Contribution of Ideas." Quarterly Journal of Economics 129, no. 4 (November 2014): 1625–1660.
- June 2017
- Article
Creating Reciprocal Value Through Operational Transparency
By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details
Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya
Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. "Creating Reciprocal Value Through Operational Transparency." Management Science 63, no. 6 (June 2017): 1673–1695.
- 14 Jun 2023
- Research & Ideas
Four Steps to Building the Psychological Safety That High-Performing Teams Need
doing the work together—becomes a feedback loop that can bond a team and help create the conditions for psychological safety. “Uncertainty and interdependence are attributes of most work today.” “Uncertainty and interdependence are... View Details
Keywords: by Kara Baskin
- December 2022
- Article
Social Skills Improve Business Performance: Evidence from a Randomized Control Trial with Entrepreneurs in Togo
By: Stefan Dimitriadis and Rembrand Koning
Recent field experiments demonstrate that advice, mentorship, and feedback from randomly assigned peers improve entrepreneurial performance. These results raise a natural question: what is preventing entrepreneurs and managers from forming these peer connections... View Details
Keywords: Social Skills; Business Performance; Entrepreneurs; Peer Relationships; Field Experiment; Entrepreneurship; Performance; Relationships; Interpersonal Communication; Togo
Dimitriadis, Stefan, and Rembrand Koning. "Social Skills Improve Business Performance: Evidence from a Randomized Control Trial with Entrepreneurs in Togo." Management Science 68, no. 12 (December 2022): 8635–8657.
- 16 Jun 2021
- Interview
Harvard Business School: How to Build Fearless Organizations
By: Amy C. Edmondson and Ron Lovett
Our guest is Amy Edmondson - Professor of Leadership and Management at Harvard Business School. Amy has authored multiple books, including her most recent, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and... View Details
"Harvard Business School: How to Build Fearless Organizations." No. 51. Scaling Culture (podcast), June 16, 2021.
- Spring 2014
- Article
Leveraging Crowdsourced Peer-to-Peer Assessments to Enhance the Case Method of Learning
By: Jill Avery
Many marketing educators use the case method to help their students strengthen their decision-making skills. Rigorous class participation is essential to achieving learning objectives in case method learning. One challenge for case method instructors is the assessment... View Details
Avery, Jill. "Leveraging Crowdsourced Peer-to-Peer Assessments to Enhance the Case Method of Learning." Journal for Advancement of Marketing Education 22, no. 1 (Spring 2014): 1–15.
- 09 Mar 2011
- Working Paper Summaries
Accounting Scholarship That Advances Professional Knowledge and Practice
- 2011
- Book
What to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential
By: Robert Steven Kaplan
Successful leaders know that leadership is less often about having all the answers-and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your... View Details
Keywords: Leadership Development; Organizational Development; Reaching Your Potential; Career Planning; Management Styles; Interpersonal Communication; Leadership; Performance Effectiveness; Personal Development and Career
Kaplan, Robert Steven. What to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential. Boston: Harvard Business Review Press, 2011.
- 26 Apr 2024
- HBS Case
Deion Sanders' Prime Lessons for Leading a Team to Victory
leaders should support and publicly tout their employees’ achievements, Gibson says. 5. Honesty is the best policy. Even when feedback might be tough for players to hear, Sanders believes it’s important to dole it out. Assistant coach... View Details