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Making Difficult Decisions: The General Manager’s Role (MDD) - Course Catalog
available to them. Therefore, the essence of general management lies in fully understanding and harnessing the capabilities of the human resources around them. Effective decision making goes far beyond merely knowing what one wants to... View Details
- 24 Feb 2009
- First Look
First Look: February 24, 2009
not only experience project-level success with the implementation of new work practices, but also organizational-level success as indicated by overall measures of performance. We tested our hypothesis in a longitudinal study of 23 View Details
Keywords: Martha Lagace
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
that specific, challenging goals motivate performance far better than "do your best" exhortations. The authors of this article, however, argue that it is often these same characteristics of goals that cause them to "go... View Details
Keywords: by Sean Silverthorne
- 03 Mar 2017
- News
Big Blue’s Big Bet
MORE Behind IBM's High-Risk Decision to Put Watson on Jeopardy MORE Behind IBM's High-Risk Decision to Put Watson on Jeopardy One day not long ago, a Japanese woman in her 60s walked into a hospital in Tokyo, worried she might have... View Details
Keywords: Paul Kix; illustrations by Dan Page
- 01 Jun 2020
- News
Meal Plan
more employees per dollar of revenue than almost any other industry. Balancing compensation and consumers’ willingness to pay is challenging. Lena Goldberg: Many people are speculating that we’ll have far fewer restaurants in the fine... View Details
Keywords: Julia Hanna; restaurants; COVID-19; pandemic; recovery; Hospitality; Hospitality; Hospitality; Hospitality
- 21 Jan 2015
- Lessons from the Classroom
Managing the Family Business: Market Basket’s Lessons About Buyouts
and Denihan Hospitality in the United States (4 generations), can tell you that unity sometimes requires pruning the shareholder tree. But buyouts of family owners rarely happen—even when it is clearly a good option, and even when it's... View Details
Keywords: Retail
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
to Josie Graham, were these summed up in three words: "Plan, communicate, and execute . . . do not assume. We all know what happens when we assume." Beverly Withers observed that "those within private organizations did far... View Details
Keywords: by James Heskett
- 03 Mar 2014
- News
A Life Transformed
four qualities—hope, optimism, determination, and self-motivation—that have carried him far from his roots. After leaving home, earning two degrees at universities in India, and working as an international banker for nearly three decades,... View Details
- 08 Nov 2024
- Op-Ed
How Private Investors Can Help Solve Africa's Climate Crisis
Harvard Business School’s Africa Research Center (ARC) and a member of the Finance Unit at HBS. My MBA elective course is called Cities, Structures, and Climate Shocks. This winter, my fellow HBS researchers and I canvassed investors, funders, and businesses in View Details
- 01 Mar 2007
- News
Daniel Vasella
Vasella Illustration by Dennis Balogh Twenty years ago a young doctor with a hankering for business experience gave up his clinical practice in Bern, Switzerland, and moved to East Hanover, New Jersey, to try his hand at drug sales with... View Details
- 19 Dec 2011
- Research & Ideas
Climbing the Great Wall of Trust
In recent conversations with US executives doing business in China, Harvard Business School Assistant Professor Roy Y.J. Chua heard about a new trend. In an East Asian version of cutting deals on the golf course, Chinese executives often... View Details
Keywords: by Michael Blanding
- 01 Dec 2020
- News
Two Truths and a Lie About 5G
decisions on the ground. It’s also testing a diagnostic app that relays data from the site of an emergency to the hospital to save time and, perhaps, lives. Fortunately there’s been only one fire since implementation and one opportunity... View Details
Keywords: Jen McFarland Flint
- 01 Jun 2020
- News
Vital Signs
around for a long time but with slower adoption than what we’d like to see. COVID has provided the momentum to bring more care online as providers adapt to the situation. Especially for clinics and hospitals that are treating COVID... View Details
- 20 Apr 2020
- News
To Build Connection in Quarantine, Clubs Go Virtual
wondering if he’d seemed a bit radical, even a little draconian. But now, of course, they’re getting it. David has been really calm and wonderfully informative, which helps to ease anxiety about it.” The conversation has gone far beyond... View Details
Keywords: Margie Kelley
- 01 Dec 2000
- News
Q&A: Andrew Kendall
abandoned state hospital site in the city's Mattapan neighborhood. I became involved in what were for me new aspects of conservation, education, and state and local politics. Massachusetts is a world away from Central America, but the... View Details
- 15 Sep 2009
- First Look
First Look: September 15
over 100 technologies in more than 150 countries since 1800. The data is available for download at http://www.nber.org/data/chat. We discuss the main aim of CHAT, its scope and limitations, as well as several ways in which we have used the data so View Details
Keywords: Martha Lagace
- 01 Mar 2023
- News
Enabling Students to Pursue Their Passions
system in the United States. That dream still seemed far away, because every additional year he studied was one more year he was spending and not earning. “I struggled with that a lot,” Velasquez says. He decided to enroll as an... View Details
Keywords: April White
- 01 Jun 2003
- News
Ruling from the Bench
imagine Snyder in a far more genteel setting than this drab, brown, Depression-era room on the 13th floor of 100 Centre Street on the city’s Lower East Side. Yet no one who has followed Snyder’s remarkable... View Details
- 18 Jul 2014
- News
Team Players
game. The committee headquarters was set up at MetLife Stadium, in East Rutherford, NJ, with a satellite office in New York City. Blumkin began working at the NY/NJ Super Bowl Host Committee in February 2012—a full two years before the... View Details
- 23 Mar 2011
- Research & Ideas
China’s 60-Year Road from Revolution to World Power
in state industries—became a closed caste, an industrial elite with hereditary jobs, and with privileges and security far above that of their rural cousins. If anything, the gap between urban and rural identities became greater. And the... View Details
Keywords: by William C. Kirby