Publications

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30 Jan 2012
Research & Ideas

Measuring the Efficacy of the World’s Managers

for the survey included primarily middle managers in manufacturing plants, although over time the data collection was extended to other industries, such as retail, schools, and hospitals. The approach was to... View Details

Keywords: by Carmen Nobel

1 Aug 1997
Conference Presentation

What Really Happens in Creative Projects: Event Sampling through Electronic Data Collection

By: T. M. Amabile, D. Whitney, J. Weinstock, L. Miller and C. Fallang

Keywords: Creativity; Projects; Management Analysis, Tools, and Techniques

06 Jul 2017
Working Paper Summaries

Do All Your Detailing Efforts Pay Off? Dynamic Panel Data Methods Revisited

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Keywords: by Doug J. Chung, Byungyeon Kim, and Byoung Park; Pharmaceutical

March 2022
Case

In Data We Trust: Be Mobile Africa and Furthering Financial Inclusion Across the African Continent

By: Lauren Cohen, Grace Headinger and Pierre Marchesseault

To Cédric Jeannot, leveraging technology to promote financial inclusion was personal. After no established financial institution would accept his technology platform to lower transaction costs for free, Jeannot launched FinTech company Be Mobile Africa in May 2020.... View Details

Keywords: Finance; Fintech; Emerging Market; Fundraising; Financial Inclusion; Strategy; Expansion; Management; Entrepreneurship; Personal Finance; Corporate Social Responsibility and Impact; Growth and Development Strategy; Financial Services Industry; Banking Industry; Africa; Togo; Nigeria; Ghana

May 1986
Case

Data Administration in Citibank Brazil (D): Implementation of the Central Liabilities Pilot

By: Shoshana Zuboff

Keywords: Banks and Banking; Information Management; Banking Industry; Brazil

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June 1995 (Revised August 1995)
Background Note

Managing IT in the 1990s: Communications Technology

By: Lynda M. Applegate and Geoffrey Bock

Provides an overview of the basic technologies that comprise the communications infrastructure of a firm. Network architecture, wide area networks, local area networks, communication media, network protocols, and basic principles of data transmission over networks are... View Details

Keywords: Management; Information Technology; Communication Technology

Research Summary

Overview

Associate Professor Yael Grushka-Cockayne's research and teaching activities focus on data science, forecasting, project management, and behavioral decision-making. View Details

Keywords: Data Science; Project Management; Forecasting; Behavior And Behavioral Decision Making

2003
Working Paper

The Flattening Firm: Evidence from Panel Data on the Changing Nature of Corporate Hierarchies

By: Raghuram G. Rajan and Julie Wulf

Using a detailed database of managerial job descriptions, reporting relationships, and compensation structures in over 300 large U.S. firms, we find that firm hierarchies are becoming flatter. The number of positions reporting directly to the CEO has gone up... View Details

Keywords: Organizational Structure; Managerial Roles; Jobs and Positions; United States

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August 2017 (Revised July 2019)
Case

GROW: Using Artificial Intelligence to Screen Human Intelligence

By: Ethan Bernstein, Paul McKinnon and Paul Yarabe

Over 10% of all 2017 university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics startup IGS, to recruit for a job. This case puts participants in the shoes of IGS founder and CEO Masahiro... View Details

Keywords: Big Data; Artificial Intelligence; Talent and Talent Management; Recruitment; Selection and Staffing; Human Resources; Information Technology; AI and Machine Learning; Analytics and Data Science; Financial Services Industry; Air Transportation Industry; Advertising Industry; Manufacturing Industry; Technology Industry; Japan

June 2020
Background Note

Customer Management Dynamics and Cohort Analysis

By: Elie Ofek, Barak Libai and Eitan Muller

The digital revolution has allowed companies to amass considerable amounts of data on their customers. Using this information to generate actionable insights is fast becoming a critical skill that firms must master if they wish to effectively compete and win in today’s... View Details

Keywords: Cohort Analysis; Customers; Analytics and Data Science; Segmentation; Analysis; Customer Value and Value Chain

05 Feb 2024
Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

between 2007 and 2021. He also gathered and analyzed 1 million newspaper job postings, 6 million manager resumes and job reviews, and 430,000 Indeed.com job reviews. The data shows: Managerial job postings... View Details

Keywords: by Ben Rand

30 Apr 2024
Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

organization, says Paine, a Baker Foundation Professor. In fact, the fault often lies with managers who set unrealistic deadlines, production targets, or other objectives that lead decent people to take shortcuts to achieve the goal... View Details

Keywords: by Dina Gerdeman

27 Jun 2016
Research & Ideas

These Management Practices, Like Certain Technologies, Boost Company Performance

the shop floor. The second concerned the ways in which firms used that data in meetings and how they set targets, from upper management to frontline workers. The third had to do with human resources, looking... View Details

Keywords: by Michael Blanding

November 2006
Article

The Flattening Firm: Evidence from Panel Data on the Changing Nature of Corporate Hierarchies

By: Raghuram G. Rajan and Julie Wulf

Using a detailed database of managerial job descriptions, reporting relationships, and compensation structures in over 300 large U.S. firms, we find that firm hierarchies are becoming flatter. The number of positions reporting directly to the CEO has gone up... View Details

Keywords: Geographic Location; Change; Business Ventures; Compensation and Benefits; Rank and Position; Wages; Motivation and Incentives; Organizational Change and Adaptation; Jobs and Positions; United States

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06 Oct 2016
HBS Seminar

John Van Reenen, MIT Sloan School of Management

November 2016 (Revised April 2017)
Case

Basecamp: Pricing

By: Frank Cespedes and Robb Fitzsimmons

A data analyst at Basecamp is evaluating the results of pricing research and its potential implications for the venture’s latest version of its project management software product. View Details

Keywords: Pricing; Entrepreneurial Management; Data Analysis; Marketing; Customer Acquisition; Customer Retention; Value Proposition; Sales Management; Product Management; Market Research; Life Time Value; Testing; Entrepreneurship; Analytics and Data Science; Customers; Value; Sales; Product Marketing; United States