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Show Results For
- All HBS Web
(326)
- News (48)
- Research (258)
- Multimedia (2)
- Faculty Publications (74)
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
people to leave. Furloughs can also be difficult for morale in the short term. Cote admitted he received angry emails from several employees as the furloughs at Honeywell dragged on from days to weeks. “By... View Details
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
littleny Can YouTube’s Users Help the Company Deal With Its “Moral” Problem?* This month’s mini-case described the dilemma faced by Susan Wojcicki, CEO of YouTube: how far to promote “sustainability,” viewership, and (to some) free speech at the risk of losing what is... View Details
- 08 Oct 2008
- Research & Ideas
Book Excerpt: A Sense of Urgency
required if the firm was to leap into the future. Even the few employees who were mobilized into action found that the firm's needs were overwhelming. Morale sank. Losses continued to grow. Then the firm was... View Details
Keywords: by John P. Kotter
- 22 Jan 2013
- First Look
First Look: Jan. 22
PublicationsThe Burden of Guilt: Heavy Backpacks, Light Snacks, and Enhanced Morality Authors:Gino, F., M. Kouchaki, and A. Jami Publication:Journal of Experimental Psychology: General Abstract Drawing on the embodied simulation account... View Details
Keywords: Sean Silverthorne
- 08 Feb 2010
- HBS Case
Looking Behind Google’s Stand in China
working inside the country to create value for its Chinese users, employees, and business partners. To critics, Google was selling out its core principles to play in the world's second largest economy. “Google shot themselves in the foot without gaining the View Details
- 18 Jun 2013
- First Look
First Look: June 18
Publications 2006 Emotion Review The Power of the Cognition/Emotion Distinction for Morality By: Bazerman, Max H., Francesca Gino, Lisa L. Shu, and Chia-Jung Tsay Abstract—No abstract available. Publisher's link:... View Details
Keywords: Anna Secino
- 08 Dec 2009
- First Look
First Look: Dec. 8
co-authors, Werner Erhard and Steve Zaffron, and I distinguish integrity from morality and ethics in the following way. Integrity in our model is honoring your word. As such, integrity is a purely positive phenomenon. It has nothing to do... View Details
Keywords: Martha Lagace
- 09 Dec 2013
- Research & Ideas
Cultural Disharmony Undermines Workplace Creativity
harassment or racial discrimination—in which coworkers' morale or performance suffers even when they are not the direct targets of abuse. He coined a term for the phenomenon, "ambient cultural disharmony," which he discusses in depth in... View Details
Keywords: by Michael Blanding
- Web
The Intersection of Public Relations and Photography | Baker Library | Bloomberg Center | Harvard Business School
industry,” he asserted, “has any moral right to allow itself to be unexplained, misunderstood or publicly distrusted, for by its unpopularity it poisons the pond in which we all must fish.” 17 While many companies hired outside PR... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
inform, educate, and improve morale among employees. The CEO prepared multiple videos to explain what the company knew and what it did not, and what to expect for the future. The company reassured employees... View Details
- Blog
What Black Executives Really Want
were not treated as a person with career advancement potential, their morale suffered. They felt no one had confidence in them. They were invisible. They were not given opportunities to work on challenging projects. Many of the executives... View Details
- 01 Aug 1998
- News
High Honors
insurance conglomerate. He left a legacy of openness to new technologies, a commitment to employee training, and a collaborative style of leadership that had transformed the company. His success at USAA followed an equally impressive and... View Details
- January 2021 (Revised April 2022)
- Case
Best Buy's Corie Barry: Confronting the COVID-19 Pandemic
By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
George, William W., and Amram Migdal. "Best Buy's Corie Barry: Confronting the COVID-19 Pandemic." Harvard Business School Case 321-073, January 2021. (Revised April 2022.)
- 01 Dec 2009
- News
One Man Crime Wave
in others. Of the 1950s morality books, for example, A Man of Affairs (1957) concludes with violence when the hero tries to save the family company, where he is an executive, from an outside takeover, while staying true to his values.... View Details
- 16 Jul 2013
- First Look
First Look: July 16
specifically economic knowledge, in twentieth century America. We use the Wharton School as an illustration of the earliest trends and dilemmas (c. 1900-1930), when business schools found themselves caught between their business connections and their striving for View Details
Keywords: Anna Secino
- 25 Aug 2017
- Op-Ed
Op-Ed: After Charlottesville, Where Does a CEO's Responsibility Lie?
business leaders. Those who had until then been willing to either support Trump or at least mute their criticisms clearly felt that his responses to the protests and violence made that stance no longer sustainable. For example, JPMorganChase’s Jamie Dimon sent an email... View Details
Keywords: by Gautam Mukunda
- 12 Nov 2001
- Research & Ideas
Can Religion and Business Learn From Each Other?
well. Employee practices are notoriously discriminatory or conflict-avoiding [in a way] that can be very stressful on an employee. Businesspeople tend not to run away from those conflicts as quickly. They tend to be peacekeepers but not... View Details
Keywords: by Martha Lagace
- Forthcoming
- Article
Subordinating Humanism: How Colliding Beliefs About a Living Wage Shape Personal Fulfillment and 'Professional-Class' Identities in Working-Class Jobs
By: Lumumba Seegars, Serenity S. Lee, Erin M. Reid and Lakshmi Ramarajan
In a society dominated by market-based ideology and management practices that prioritize financial considerations, some organizations are shifting toward humanistic ideology and practices that emphasize human welfare. To examine this transformation in pay-setting, we... View Details
Keywords: Organizational Culture; Moral Sensibility; Wages; Welfare; Performance Expectations; Identity; Employee Relationship Management; Management Practices and Processes
Seegars, Lumumba, Serenity S. Lee, Erin M. Reid, and Lakshmi Ramarajan. "Subordinating Humanism: How Colliding Beliefs About a Living Wage Shape Personal Fulfillment and 'Professional-Class' Identities in Working-Class Jobs." Academy of Management Journal (forthcoming). (Pre-published online June 26, 2025.)
- Web
Staff Catering Guidelines | About
Staff Catering Guidelines Introduction HBS does not pay for meals (breakfast, lunch, dinner, and snacks) when the only recipients are HBS employees. This includes meals catered by Restaurant Associates, or any other food service vendors or restaurants. The policy... View Details
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
behemoth’s corporate culture as it collided with the #MeToo movement’s spotlight on sexual relationships and power in the workplace. And as new information about Easterbrook’s romantic relationship with other employees emerged, it became... View Details