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Publications

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  • All HBS Web  (1,194)
    • News  (248)
    • Research  (796)
    • Events  (3)
    • Multimedia  (6)
  • Faculty Publications  (268)

Show Results For

  • All HBS Web  (1,194)
    • News  (248)
    • Research  (796)
    • Events  (3)
    • Multimedia  (6)
  • Faculty Publications  (268)
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  • 01 Jun 2005
  • News

Transforming the IRS

traditional services on the telephones and in local offices, and offered new electronic services for filing, paying, and information. Why did you change the way the IRS measures employee performance? Performance measures have an enormous... View Details
Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government
  • 01 Dec 2010
  • News

How to Survive Past Start-up

others.” Cenedella recalled the first day he walked into his company and was greeted by an employee he was certain he’d never seen before. Recognizing that leading a company of 200 or 300 people would be a different challenge than leading... View Details
Keywords: Bill Murphy Jr.; News, Library, Internet, and Other Services; Information; Health and Personal Care Stores; Retail Trade
  • 06 May 2019
  • News

Startup Talk in Chicago

(MBA 1995), senior vice president of marketing, loyalty, and sales; and Ralph Lopez, vice president of IOC Operations, hosted the group in the airline’s massive command center and spoke about the critical importance of taking care of their View Details
Keywords: Margie Kelley; Pritzker; Air Transportation; Transportation
  • 01 Sep 2014
  • News

Book Review: Getting Beyond Yes

The Choices, Systems, and Behaviors that Drive Effective Selling, Frank V. Cespedes laments the fact that sales and strategy rarely make a joint and complementary appearance in MBA classrooms or academic journals. Professors stick safely... View Details
Keywords: Maureen Harmon; faculty research; faculty books
  • 22 Feb 2019
  • News

Empowering a New Generation of Business Leaders

invoicing of other services. Mallory says the kids would shop at each other’s companies, but only “after the company was operating and employees were paid.” In the weeks prior to JA BizTown, students get instructions on how to start and... View Details
Keywords: Margie Kelley; Arts, Entertainment
  • 24 Jul 2018
  • News

How Amy Hood Won Back Wall Street and Helped Reboot Microsoft

At an executive retreat in 2015, Hood lectured senior leaders on the need for more internal and external metrics to keep employees on a measurable path and communicate better to investors. Nadella and Hood hatched a plan to refocus... View Details
  • 17 Apr 2015
  • News

A Driving Force for a Sustainable World

launched her own fund in 2012 with Ecomobilité Ventures. The firm’s investments have included Ouicar, a French car-sharing business, and Ridepal, a San Francisco–based company working to redefine commuting. It provides real-time, shared bus services for workers whose... View Details
Keywords: Jill Radsken; Funds, Trusts, and Other Financial Vehicles; Finance; Transit and Ground Passenger Transportation; Transportation
  • 01 Dec 2007
  • News

Lighten Up

lunchtime, we’re back in Boulder. Sausage, steak, and veggie burgers sizzle on a grill in the parking area behind GoLite’s corporate headquarters in a nondescript business park. Employees sip beer and chat under a blue canopy set up for a... View Details
Keywords: Kathryn Jones; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
  • 01 Jun 2005
  • News

Do You Speak Business?

who has worked in London with United Technologies (in a department whose fifteen members represented seven countries) and in Paris with Bain, is currently in Moscow with BCG. “People are willing to adjust their behavior to facilitate... View Details
Keywords: Garry Emmons
  • 19 Jun 2017
  • News

Can Neuroscience Find You the Perfect Job?

it. So the first is when companies identify top performers for us, right? And a lot of times we work with finance companies or technology companies where, unfortunately, their employee set is not very diverse, and there are top performer... View Details
  • 01 Dec 2008
  • News

A Force for Good

laptops, cases of champagne, and other kinds of recognition to individuals who in some way had distinguished themselves. When a faculty secretary finally made a long-anticipated visit to her ancestral home in Italy, he gave her a camera and asked her to bring back... View Details
Keywords: Jeffrey L. Cruikshank; Construction of Buildings; Construction; Monetary Authorities-Central Bank; Finance; Hospitals; Health, Social Assistance; Publishing Industries (except Internet); Information; Wood Product Manufacturing; Manufacturing; Rail Transportation; Transportation
  • 01 Jun 2012
  • News

Faculty Books

How Trusted Leaders Use Conversation to Power Their Organizations by Boris Groysberg and Michael Slind (Harvard Business Review Press) How can leaders make their big or growing companies feel small again? How can they recapture the “magic”—the tight strategic... View Details
Keywords: Professor Amy C. Edmonson; Professor Boris Groysberg; Professor Josh Lerner; Teaching Fellow Ann Leamon; Professor Leslie A. Perlow; Professor of Management Practice Felda Hardymon;; social media; Finance
  • 11 Jul 2017
  • News

The Right Thing to Do

of the fraud, few people at Enron ever admitted to knowing about it. This episode tells the story of the company’s rise and fall and of one Enron employee brave enough to take her concerns straight to the top. “The Run Coal Memos,” the... View Details
Keywords: Constantine von Hoffman; Securities, Commodities, and Other Financial Investments; Finance; Mining (except Oil and Gas); Mining
  • 01 Dec 2019
  • News

Alumni and Faculty Books for December 2019

experience at Harvard, to address a variety of child-rearing challenges. Instead of control and discipline, this approach aims to help children to think for themselves, own their behavior and choices, and develop confidence from a young... View Details
  • 21 Dec 2022
  • News

HBS Community Comes Together in Wake of Ukraine Invasion

Hear From Ukrainian CEOs on the Ground Thursday, April 7, 2022, 12pm to 1pm, Virtual program Ukrainian CEOs are going to extraordinary measures to keep their companies viable and their employees safe, not to mention meeting critical and... View Details
  • 01 Apr 1996
  • News

"Foundations" Paves the Way for Entering MBAs

and teaching assistant-led problem sessions to multiple team projects and classic problem sets. Crimson Greetings One of the more memorable aspects of Foun-dations may have been Crimson Greetings, a large-scale behavioral simulation... View Details
  • 21 May 2018
  • News

Community Partners Delivers “Expert Goodness” to the Bay Area

Department at Gibbons PC In Newark, led a conversation about the responsibilities of managers and companies when an employee has been named in a complaint. Panelist Kenna Baudin (MBA 1994), head of U.S. private equity at executive search... View Details
Keywords: Margie Kelley
  • 07 Sep 2021
  • News

Alumni Perspective: The Morning After 9/11

a pioneering program at Uber to help thousands of employees prepare to succeed and lead. Back in 2001, having just completed her third year of teaching at HBS, she wouldn’t answer to “Professor Frei,” encouraging students to use her first... View Details
  • 01 Dec 2020
  • News

Steady as She Goes

120,000 employees came to work concerned that best-available safety protocols would not be enough to protect them from a little-understood novel coronavirus. “But now it has evolved into a real moment of pride for us,” Weckert reflects.... View Details
Keywords: April White; COVID-19; change management; leadership; women; grocery stores; Food and Beverage Stores; Retail Trade
  • 01 Sep 2011
  • News

Coming Full Circle

impact on the success of employees and companies. “I came to the program on the late side, but I think I’ve found a set of research topics that thread the needle between relevance to real organizations and scholarly interest,” he... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services
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