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Publications

Publications

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Filter Results: (216) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (216)
    • News  (83)
    • Research  (82)
    • Events  (1)
    • Multimedia  (11)
  • Faculty Publications  (29)

Show Results For

  • All HBS Web  (216)
    • News  (83)
    • Research  (82)
    • Events  (1)
    • Multimedia  (11)
  • Faculty Publications  (29)
← Page 10 of 216 Results →
  • 01 Sep 2014
  • News

Afghanistan’s Hope and Light

employer (1,100 workers) and biggest taxpayer ($500 million and counting). “If we treated the Afghans with respect, it would create a brand loyalty and empathy they’d never had a chance to experience before,” Khoja says of the company’s... View Details
Keywords: Julia Hanna
  • 10 Mar 2021
  • Blog Post

COVID Killed the Traditional Workplace

ways to be more human-centric and sensitive to the needs of those around them. Linda A. Hill (@linda_a_hill) is the Wallace Brett Donham Professor of Business Administration at and chair of the school's Leadership Initiative. Rosabeth Moss Kanter: Lead with View Details
Keywords: All Industries
  • 15 May 2020
  • Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

not the same as agreeing with them or even being sympathetic. Empathy involves considering a serious question: “How can I act without increasing the uncertainty in the lives of others?” Wearing a mask won’t guarantee your safety but it... View Details
Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence
  • 16 Jul 2024
  • Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

with Azure, acquiring LinkedIn in social media and Activision/Blizzard in gaming, and investing in OpenAI to gain control of ChatGPT. Equally important, he transformed the Microsoft culture from an arrogant bureaucracy into an empowered organization focused on growth... View Details
Keywords: by Bill George
  • 16 Nov 2020
  • Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

urging corporate and political leaders to pay more attention to feelings and culture, I think those will now be very much on the radar screen. It’s not “touchy-feely” (a long-standing put-down) for a leader to show empathy at an... View Details
Keywords: by Sean Silverthorne
  • 31 Jan 2023
  • News

Female Founders' Dilemmas; UK Tech Startups

panelists said the ability to anticipate is critical, as is recognizing the need to adopt different management styles as you are scaling your company. Careful attention to hiring—and authentic empathy in letting early team members go—are... View Details
Keywords: Margie Kelley
  • 25 May 2021
  • Blog Post

The Surprising Power of Nostalgia at Work

social conflicts. We also observed that when people are experiencing higher levels of nostalgia, they’re more interested in working on tasks with others, and nostalgia has been shown to increase empathy for others and prosocial behavior... View Details
Keywords: All Industries
  • 19 Aug 2022
  • Blog Post

Climate Stories Episode #8: The Role of Solar and Wind Farming (and Other Tools) in the United States’ Clean Energy Future

develop 25 gigawatts of solar power by 2025. “It takes empathy to do this work, to work with different stakeholders and make sure they are heard. The work is very challenging, complicated and sometimes frustrating. But the tangible... View Details
  • 07 Jan 2015
  • Research & Ideas

The Quest for Better Layoffs

companies, on communities, and, most of all, on employees. "The initial drive was to build empathy around the decisions that are so core on a human level," Sucher says. "They wanted people to learn about that."   Green... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 11 Feb 2021
  • Blog Post

Good Leadership Is an Act of Kindness

as if little has changed. Their employees are responding to their expectations by working themselves even harder. Enough." "Thank you." Say it with sincerity and say it often. Along with empathy and emotional intelligence, kindness is one... View Details
Keywords: All Industries
  • 19 Feb 2021
  • News

A Playbook for Progress

the team. I do think that this notion of empathy and compassion is going to rise as a part of a new aspect of inclusive leadership, which will include cultural intelligence, the CQ. You will absolutely have to understand more about... View Details
  • 01 Dec 2019
  • News

Alumni and Faculty Books for December 2019

create a unique teaching atmosphere. Throughout Teaching by Heart, DeLong discusses why empathy and authenticity matter. When teachers embrace this mindset, students have the opportunity to have a unique learning experience. Teachers and... View Details
  • Web

Commencement 2015 Address | About

and to have the empathy that is so vital for productive relationships. While very few of us may be able to obtain a firsthand view of life on Earth from outer space, the point remains: It’s important to change your Perspective from time... View Details
  • 18 Oct 2011
  • First Look

First Look: October 18

attempt to answer the latter question by attempting to institutionalize empathy as part of its delivery of care. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/612031-PDF-ENG China or the World? A Financial Reporting Strategy... View Details
Keywords: Sean Silverthorne
  • Web

Dean Srikant Datar’s 2024 Commencement Remarks | About

disturbing acts of antisemitism globally in the months since. Some of you have been deeply affected by the war between Israel and Hamas and the humanitarian crisis and death toll in Gaza that has ensued. At a time when our campus could have been badly divided, you... View Details
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

Work cultures will be stressed anyway, as the continuing COVID-19 pandemic uncertainty puts people on edge. Employee loyalty has waned and resistance grown. Leaders could suffer empathy fatigue and become less understanding, but leaders... View Details
Keywords: by HBS News
  • 22 Sep 2017
  • News

The Epicenter of Miami’s Vice

times. And I was even ready several times. I told my brother, these are my GPS coordinates, I'm getting a rental car, and then, finally, I met him. He wanted to meet me at a cockfight in the Everglades. They wanted to see how strong I was to do this. So I really had to... View Details
  • 15 Nov 2011
  • First Look

First Look: November 15

institutionalize empathy as part of its delivery of care. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/611015-PDF-ENG GoodGuide George Serafeim, Robert G. Eccles, and Tiffany A. ClayHarvard Business School Case 112-031... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2023
  • News

Alumni and Faculty Books

job, in the community, or at home. All it takes is leadership intelligence—a combination of these eight moral, social, and technical imperatives essential to our ability to positively influence others: Aim to be your ideal self; know your real self; ignite integrity... View Details
Keywords: Publishing Industries (except Internet); Information
  • Web

Credential of Digital Innovation and Strategy | HBS Online

Empathy and Understanding Project Week – Clarify Content Week – Ideate, Part 1: Tools for Generating Ideas Content Week – Ideate, Part 2: User Values and Behaviors Project Week – Ideate Content Week – Develop: An Experimentation Mindset... View Details
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