Publications

25 May 2011
HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

It's a much believed assumption in the retail world: If you're going to compete on the basis of low cost, then you can't afford to invest in your employees. Extensive training—who has the time to give? Regularly scheduled hours?—way too... View Details

Keywords: by Julia Hanna; Retail

November 2009
Exercise

Investor Meets Calendar Retailer

By: Ananth Raman, Vishal Gaur and Richard Lai

Keywords: Investment; Retail Industry

September 1988 (Revised November 1988)
Supplement

Watt Group: Consumer Product and Retailing Doctors (B)

By: Ray A. Goldberg

Keywords: Consumer Products Industry; Health Industry

September 1988
Supplement

Watt Group: Consumer Product and Retailing Doctors (C)

By: Ray A. Goldberg

Keywords: Consumer Products Industry; Health Industry

December 2010
Case

Financing Higher Education in Australia

By: David A. Moss and Stephanie Lo

Even before Australian lawmakers abolished university tuition in 1973, students in Australia had long benefited from low tuition and large government subsidies. By the early 1980s, however, the nation's universities faced growing budget challenges and an apparent... View Details

Keywords: Economic Slowdown and Stagnation; Higher Education; Borrowing and Debt; Governing Rules, Regulations, and Reforms; Policy; Education Industry; Australia

13 Nov 2014
News

How Educators Can Align Careers and Curriculum

28 Dec 2016
News

Retail price reality check

13 Oct 2021
News

Executive Education Courses in Social Entrepreneurship and Nonprofit Leadership

July 2011
Article

Unexploited Efficiencies in Higher Education

By: Henry C. Eyring

In "Unexploited Efficiencies in Higher Education," Henry C. Eyring argues that one way that the U.S. can compete globally in college attainment is to decrease cost-per-graduate. He explains how many stakeholders in higher education stand to benefit from unexploited... View Details

Keywords: Performance Measurement; Innovation; Control Systems; Education; Performance Evaluation; Innovation and Invention; Education Industry; United States

Read Now

24 Apr 2014
News

Leading in business and in public education

saving it from bankruptcy and building a profitable business. Numerous nonprofits also have benefitted from his leadership, including the Wildlife Conservation Society, the American Jewish Joint Distribution Committee, View Details

19 Nov 2018
Sharpening Your Skills

E-Santa: Is Retail Ready for Digital Christmas?

Banning Big Box Stores Can Hurt Local Retailers Research shows how regulations designed to protect independent retailers from big box competition may backfire. Empathy: The Brand Equity of View Details

Keywords: by Sean Silverthorne; Retail

19 Jan 2021
Working Paper Summaries

The Value of Descriptive Analytics: Evidence from Online Retailers

Keywords: by Ron Berman and Ayelet Israeli; Retail; Retail

May 2024 (Revised January 2025)
Technical Note

Education Technology: A Technical Note

By: Boris Groysberg

This note considers educational technology as it intersects with HR technology. View Details

Keywords: Edtech; HR; AI; Data Science; Competency and Skills; Talent and Talent Management; Human Resources; Personal Development and Career; Education Industry; Education Industry; United States

May 2003
Background Note

How to Induce Retailers to Reduce Stockouts?

By: V.G. Narayanan

Describes how the lack of incentive alignment between retailers and their vendors can lead to stockouts. Also describes various means to reduce incentive misalignment and hence stockouts. View Details

Keywords: Motivation and Incentives; Supply Chain Management; Order Taking and Fulfillment; Distribution; Alignment; Business Strategy; Retail Industry; Retail Industry; Retail Industry

January 2006 (Revised March 2006)
Teaching Note

Advanced Competitive Strategy, Notes for Educators 2. Integration in Business Education and Research

By: Jan W. Rivkin

November 2023
Case

Riiid: Scaling AI Educational Services Globally

By: John Jong-Hyun Kim, Nancy Dai and Ruru Hoong

This article explores the definition and evolution of AI, its applications in education, and the role of AI, particularly in K-12 education. It discusses the founding of Riiid, an AI-driven educational technology company, and its journey in the education sector, with a... View Details

Keywords: AI and Machine Learning; Economic Sectors; Technological Innovation; Education Industry; South Korea; Asia

08 Mar 2017
Blog Post

Education Sector Opportunities at HBS

there). However, there’s a lively and robust education sector community within Harvard Business School and you can learn a valuable set of skills View Details

Blog

HBS Online and Executive Education Leadership: Q+A with Patrick Mullane and Luis Viceira

organizations are working together well. That's the objective. This is not about restructuring; it's about getting the two organizations integrated. So HBS Online and Executive Education will maintain their... View Details

August 1993
Background Note

Glossary of Retail Terms

By: David E. Bell and Dinny Starr

Keywords: Retail Industry