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Show Results For
- All HBS Web
(2,210)
- People (8)
- News (788)
- Research (1,015)
- Events (2)
- Multimedia (171)
- Faculty Publications (312)
- 02 Apr 2001
- Research & Ideas
What Makes a Good Leader?
When discussing business leadership, a distinction is often made between good management and good leadership. Managers are thought to be the budgeters, the organizers, the controllers — the ants, as one observer puts it — while leaders... View Details
Keywords: by Deborah Blagg & Susan Young
- 19 Mar 2013
- News
Will a Kinder, Gentler CEO Be More Effective?
- 13 Jul 2018
- News
The Transformation of Microsoft
- 09 Feb 2021
- Cold Call Podcast
Developing Resilience on the Path to Becoming a CEO
- 12 PM – 1 PM EST, 06 Nov 2018
- Webinars: Trending@HBS
China in the Age of Xi Jinping: Domestic Changes and Global Ambitions
China's outward push will remake the global economic and political environment, and business leaders need an understanding of China's leadership to navigate this new world. Join Associate Professor Rithmire to discuss the evolution of the business landscape in China. View Details
- 17 Dec 2021
- News
Lead by Empowering Others: Lauren Collins & Frances Frei
- 16 Apr 2024
- Video
Career Journeys | Alan Neider
- 01 Mar 2023
- Video
Lessons in Leadership: Whitney Young’s Fight for Civil Rights
- 05 Oct 2016
- Blog Post
The Women’s College Cohort at Peek Weekend
provided an anchor by centering my interpretations within a motif of leadership and collaborative discussion during what could have otherwise been a completely overwhelming experience. Having attended Peek,... View Details
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
Summing Up How do we close the gap between theory and results in selecting leaders? In discussing why our achievements in selecting leaders are less than stellar, contributors offered a rich set of ideas. Given their number, I've tried to... View Details
Keywords: by Jim Heskett
- April 2012
- Case
Pret A Manger
By: Frances X. Frei, Rick Goldberg and Stephanie van Sice
Pret A Manger, a London-based chain of sandwich shops, was known for its fast, genuine service and pre-packaged sandwiches prepared on-site daily. Instructed by its board to grow at 15 percent per year, Pret considered opening "twin" shops in locations too small to... View Details
Keywords: Customer Service Excellence; Growth Planning And Management; Employee Performance Management; Information Management; Production Planning; Employee Attitude Development And Empowerment; Employee Retention; Leadership Development And Career Planning; Service Delivery; Growth and Development Strategy; Business Model; Innovation and Invention; Employees; Performance; London
Frei, Frances X., Rick Goldberg, and Stephanie van Sice. "Pret A Manger." Harvard Business School Case 612-033, April 2012.
- 19 Apr 2016
- Working Paper Summaries
The Great Training Robbery
- 16 Feb 2017
- Cold Call Podcast
Black Business Leaders Series: A Remarkable Legacy of Firsts, Maggie Lena Walker
- 05 Dec 2017
- News
What We've Learned from 101 Entrepreneurs in Emerging Markets
- 26 Jan 2023
- Video
NextStopHBS - Families at HBS
- 20 Nov 2019
- Video
Shinta Widjaja Kamdani
Shinta Widjaja Kamdani, owner of Indonesian-based consumer products and energy company Sintesa Group, discusses her challenges after inheriting leadership of her father's business. She describes herself as a... View Details
- 17 Jan 2011
- Research & Ideas
Being the Boss
between management and leadership in the age of globalization and remote offices. Carmen Nobel: Your book discusses three imperatives for becoming a great leader: managing yourself, managing your network,... View Details
Keywords: by Carmen Nobel
- 21 Nov 2023
- Cold Call Podcast