Digital Tools - Publications - Faculty & Research

January 2014
Case

Social Strategy at Cisco Systems

By: Mikolaj Jan Piskorski, Daniel Malter and Aaron Smith

In April 2013, Jeanne Beliveau-Dunn, vice president and general manager for Learning@Cisco Systems, was planning the future of the Cisco Learning Network, an online platform hosted at Cisco.com. Since its launch in 2008, the Cisco Learning Network provided content to... View Details

Keywords: Networks; Digital Platforms; Internet and the Web; Competency and Skills; Learning; Web Services Industry

Citation

Educators

Purchase

Web

HBS Fund - Alumni

insights and tools to address key societal challenges. Digital Innovation HBS is harnessing the latest technology to educate students, conduct real-world research, and provide lifelong learning to alumni.... View Details

Web

Research - Managing the Future of Work

equity Joe Fuller 08 Jun 2022 Podcast Managing the Future of Work Dropbox founder Drew Houston on streamlining the digital workspace Bill Kerr 03 Jun 2022 News Built In Tech and the Gig Economy: Understanding Side Hustles vs. Moonlighting... View Details

01 Dec 2023
News

Thinking Ahead

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details

Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information

Web

2023 Reunion Presentations - Alumni

look like? Fueled by advances in digital technology, will a select few superstars in media and sports come to have a bigger impact on popular culture than they do now, and how will they use their power? Will we see bigger bets on likely... View Details

19 Feb 2019
First Look

New Research and Ideas, February 19, 2019

Swissgrid: Enterprise Risk Management in a Digital Age Kurt Meyer, chief risk officer of Swissgrid, the Swiss national electricity transmission system operator, reflects on the risk management system he installed after the deregulation... View Details

Keywords: Sean Silverthorne

February 2011
Case

oDesk: Changing How the World Works

By: Boris Groysberg, David A. Thomas and Jennifer M. Tydlaska

It is 2010, and Gary Swart, CEO of oDesk, is contemplating the next steps for his organization. Founded in 2004 in California, oDesk operates an online marketplace which matches Employers with Contractors. oDesk provides fact-based information on Contractors, including... View Details

Keywords: Recruitment; Leadership; Growth and Development Strategy; Digital Platforms; Marketplace Matching; Corporate Strategy; Internet and the Web; Consulting Industry

Citation

Educators

Purchase

Web

Profiles - MBA

healthy, and equitable. Technology, especially at its frontier, plays an essential role on this journey as it not only provides a novel lens to look at familiar problems, but can also be an amplifying tool in any domain. Find Rhea on... View Details

Web

HBS Health Care Initiative - Blog: Health Supplement

Practitioners Topics Topics Biotech/pharma Care Delivery Clinical Trials Digital Health Global Health Health Care Entrepreneurship Health Care Innovation Health Care Investment Health Care at HBS Insurance/payor Medical... View Details

02 Feb 2023
Research & Ideas

Why We Still Need Twitter: How Social Media Holds Companies Accountable

social media as a tool to expose corporate misconduct, Heese and Pacelli used data from the 3G (third generation) mobile broadband network rollout to identify increased activity on Twitter, plus they studied reports of corporate... View Details

Keywords: by Kasandra Brabaw; Technology

22 Dec 2009
First Look

First Look: Dec. 22

the modern theory and practice of contingent claims analysis (CCA), which is successfully used today at the level of individual banks by managers, investors, and regulators. The basic analytical tool is the risk-adjusted balance sheet,... View Details

Keywords: Martha Lagace

17 May 2011
First Look

First Look: May 17

they require earlier in the purchase process online. As they do so, their physical interactions with EMC salespeople are decreasing, while their digital interactions are increasing. Given the changing business environment, BJ Jenkins,... View Details

Keywords: Sean Silverthorne

07 Mar 2023
HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

co-author of The Digital Mindset: What It Really Takes to Thrive in the Age of Data, Algorithms, and AI. The case, and its reverberations as ChatGPT’s success escalates the AI race, offers lessons for those who are interested in AI... View Details

Keywords: by Scott Van Voorhis; Technology

30 May 2024
Research & Ideas

Racial Bias Might Be Infecting Patient Portals. Can AI Help?

Patients and physicians increasingly turned to digital platforms, like patient portal messaging, when COVID-19 made contact risky, but a new study of how providers managed the messaging surge suggests an uncomfortable downside: What if... View Details

Keywords: by Ben Rand; Health

Web

Entrepreneurship - Faculty & Research

leadership to consider how they might incorporate the technology into the company’s platform and capabilities set. Following a partnership with AI company OpenAI, Summer Health’s engineering team developed a pilot to create a new AI medical note summarization View Details

01 Sep 2023
News

Solving for Z

without a backup plan. Attracting—and hanging on to—workers age 26 and under requires rethinking many aspects of talent acquisition and management. Some solutions are fairly straightforward: Among their many distinguishing characteristics, for instance, Gen Zers are... View Details

Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government

04 Jun 2024
Research & Ideas

Navigating Consumer Data Privacy in an AI World

the Digital Data Design Institute at Harvard, teamed up with HBS doctoral candidate Ta-Wei Huang to discuss their advice for businesses and their recent research about this rapidly changing landscape. This interview has been edited for... View Details

Keywords: by Rachel Layne; Technology; Information Technology

20 Oct 2023
News

Highlights from the Fall 2023 Alumni Board Meeting

On the evening of Wednesday, October 11, Alumni Board members joined with current HBS students in the Spangler Center for "A Conversation about Life Lessons", which was led by Leslie Perlow, the Konosuke Matsushita Professor of Leadership. This October, more than 75... View Details

Web

Faculty & Researchers - Managing the Future of Work

The Gift of Global Talent: How Migration Shapes Business, Economy, & Society . Research Use Purpose to Transform Your Workplace , Harvard Business Review, 2022. With Leena Nair, Nick Dalton, and Patrick Hull. Digital Commerce and... View Details

Web

Health Care - Faculty & Research

definitions used to describe it and the multitude of tools which claim to measure it. Surgery is a safety-critical profession where creativity could be useful in navigating unforeseen problems and circumstances, as well as developing new... View Details

Publications