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  • 01 Nov 2024
  • In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

to low single digits during layoffs. Tackle this challenge head-on by describing the future in vivid, specific, and optimistic language—and make a data-driven case for why the company is likely to get there. Finally, repeat this story—all... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • Web

Introduction - The Collection - The Human Factor – Baker Library | Bloomberg Center, Historical Collections

concurred that photographs were “especially valuable in the industrial management classes because they portray so clearly such practical industrial problems as the relationship between the laborer and the machine.” Baker Library |... View Details
  • 15 Oct 2019
  • News

Engaging More Deeply with Business in Africa

understand business in Africa. In November, the ARC expanded its coverage on the continent with the hiring of Wale Lawal, a senior researcher who will be based in Lagos. Professor Tsedal Neeley spoke about the global digital leader during... View Details
  • Web

Crisis Leadership - Bubbles, Panics & Crashes – Historical Collections – Harvard Business School

Dennison to mechanize the production of watches, a technique recently applied to firearms. Dennison, an artisan watchmaker underemployed throughout the crisis years, calculated that interchangeable parts could dramatically reduce the high View Details
  • April 2019
  • Supplement

Upwork in 2019

By: David Yoffie and Allison M. Ciechanover
Stephane Kasriel, the CEO of Upwork, the leading platform for freelance labor, updates his progress on how to redesign its business model in 2019. View Details
Keywords: Strategy; Platform; Platform Businesses; Technology; Business Model; Digital Platforms; Growth and Development Strategy; Internet and the Web; Labor
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  • July 2017 (Revised July 2018)
  • Case

Upwork: Creating the Human Cloud

By: Dylan Minor and David Yoffie
Stephane Kasriel, the new CEO of Upwork, the leading platform for freelance labor, needs to decide on how to redesign its business model. While the firm has been growing rapidly since the merger of Odesk and eLance, the newly combined firm continues to face problems of... View Details
Keywords: Strategy; Platform; Platform Businesses; Technology; Business Model; Digital Platforms; Growth and Development Strategy; Internet and the Web; Labor
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  • November 2024 (Revised January 2025)
  • Case

MiDAS: Automating Unemployment Benefits

By: Shikhar Ghosh and Shweta Bagai
In 2015, the state of Michigan considered whether to nominate its Michigan Integrated Data Automated System (MiDAS) for a prestigious state technology award. Launched in 2013 amid severe budget pressures, the $47 million automated fraud detection system was designed to... View Details
Keywords: Artificial Intelligence; AI; Machine Learning Models; Algorithmic Data; Automation; Benefits; Compensation; Cost Reduction; Government; Fraud; Government Technology; Public Sector; Systems; Systems Integration; Unemployment Insurance; Waste Heat Recovery; AI and Machine Learning; Government Administration; Insurance; Decision Making; Digital Transformation; Employment; Public Administration Industry; United States; Michigan
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  • Web

Managing International Trade and Investment - Course Catalog

advantage. We will consider how various organizations of labor markets, financial markets, and regulatory regimes, for example, create opportunities and barriers for multinational firms. Second, we will focus on the more informal domestic... View Details
  • Web

The Campus Emerges - A Concrete Symbol: The Building of Harvard Business School 1908-1927 – Baker Library | Bloomberg Center, Historical Collections

The Competition McKim, Mead & White The Campus Emerges Concrete Symbols The Dedication Building the Campus Research Links Bibliography Archival Collections Digital Resources Site Credits The Campus Emerges “There followed the hissing of... View Details
  • 01 Sep 2015
  • News

Is the Auction House of the Future Online?

tech-minded CEO Tad Smith (MBA 1992), has staked its claim to the online middle market, announcing a partnership earlier this year with eBay to stream live auctions. Amid these competitors Paddle8 has positioned itself as the digital... View Details
Keywords: April White; Wu-Tang Clan
  • 01 Mar 2018
  • News

Case Study: On the Record

in revenue—as much as 18 percent of all physical music sales. Consumers covet vinyl as a piece of tangible art in a digital age, but for the indie bands selling those records, it’s not about nostalgia, says Caren Kelleher (MBA 2010). “For... View Details
Keywords: April White
  • 24 Sep 2014
  • Op-Ed

Tackling Climate Change Will Cost Less Than We Think

No one knows how much it will cost to keep the risks of significant climate disruption to a reasonable level. One commonly cited estimate puts the cost at roughly 1 percent of world GDP a year, or about $840 billion. This is a large number, but it seems smaller when... View Details
Keywords: by Rebecca Henderson; Energy; Utilities
  • Web

Manuscript Collections - Bubbles, Panics & Crashes – Historical Collections – Harvard Business School

Securities and Exchange Commission (1934-37), the U.S. Emergency Board, convened to resolve the wage controversy between railroad management and labor during the 1938 railway strike, and; and his work as a special trial examiner for the... View Details
  • 01 Jun 2014
  • News

Net Gains

and digital media presence. "We've seen what can happen decades later when you make an investment in a country." So where is the NBA's next China? Tatum offers three of the league's growing international markets and explains how the NBA... View Details
Keywords: Dan Morrell
  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

more than a material exchange in labor relations). Third, we study survey data for the 1990s on the beliefs of Peronist and non-Peronist voters in Argentina and Democrat and Republican voters in the United States. While income and... View Details
Keywords: Sean Silverthorne
  • 01 Apr 1996
  • News

Wake-Up Call: Farewell to the American Dream?

flexible, fragmented, and intensely competitive environment. To me, belief in a new frontier of digital prosperity is an act of faith that underscores how much denial exists in America today. You seem to see competitiveness as a threat to... View Details
  • 30 Mar 2020
  • Research & Ideas

Readers Ask: I Need Tips for Working at Home

digital tools for communication. But in work, we still tend to use face-to-face meetings. How does location or geographic mobility affect innovation? Choudhury: Knowledge is often locked in a geography, and when a worker moves from one... View Details
Keywords: by Kristen Senz
  • 14 Apr 2015
  • First Look

First Look: April 14

of people's relationships with brands and a demonstration of the important and timely implications of this evolving sub-discipline. A range of different brand relationship environments are explored in the collection, including online View Details
Keywords: Sean Silverthorne
  • 01 Jun 1999
  • News

Conference Brings Global Perspective to Cape Town

Africa. As founder and CEO of Adesemi, Monique Maddy (MBA '93) spoke about her goal to deliver wireless communication - through a system of voicemail, pagers, and pay phones - to underdeveloped areas of the globe. Panelist John L. Mack of Worldspace Africa explained... View Details
Keywords: Susan Young
  • 30 Dec 2013
  • HBS Case

HBS Cases: What Warren Buffett Saw in Newspapers

advertising revenues over the past decade, as readers turned from print to more immediate sources of news. Coupled with rising printing, paper, and labor costs, the decreasing revenues created falling margins and increased leverage... View Details
Keywords: by Deborah Blagg; Journalism & News; Publishing