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  • All HBS Web  (1,765)
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  • All HBS Web  (1,765)
    • People  (6)
    • News  (615)
    • Research  (881)
    • Events  (5)
    • Multimedia  (7)
  • Faculty Publications  (131)
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  • 28 Sep 2016
  • Blog Post

Tackling Inequality: An HBS Independent Project

challenge of our time, we decided to structure the course around inequality in income, education, race, and gender.  We designed a four-week classroom module that challenged students to understand what the biggest drivers of inequality... View Details
  • November 2012
  • Case

CSIRO: The Light Metals Flagship Decision

By: Willy Shih, Margaret P. Pierson and Dawn Lau
This case explores the challenge of investing in basic research as a public good. CSIRO was Australia's leading science and research agency, and it was chartered to enhance national prosperity through R&D. Its Flagships program was designed to align research interests... View Details
Keywords: R&D; Basic Research; Government-funded Research; Public Goods; Extractive Industries; Metals; Metals Processing; Decision Choices and Conditions; Decisions; Globalized Markets and Industries; Growth and Development; Innovation Strategy; Technological Innovation; Research and Development; Science-Based Business; Technology Adoption; Technology Platform; Manufacturing Industry; Mining Industry; Oceania; Australia
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Shih, Willy, Margaret P. Pierson, and Dawn Lau. "CSIRO: The Light Metals Flagship Decision." Harvard Business School Case 613-029, November 2012.
  • 28 Mar 2018
  • HBS Seminar

Tim O’Reilly, O’Reilly Media

  • Program

Program for Leadership Development

step toward becoming a member of the global HBS alumni community Who Should Attend PLD is designed for executives preparing for career growth who want to expand their hard and soft skills and refine their personal leadership style to... View Details
  • 29 Dec 2014
  • Research & Ideas

Most Popular Articles and Research Papers of 2014

case on the rebirth of Starbucks under Howard Schultz "distills 20 years of my thinking about the most important lessons of strategy, leadership, and managing in turbulence." The Manager in Red Sneakers Wearing the corporate... View Details
  • 25 Aug 2009
  • First Look

First Look: August 25

  Working PapersAnger and Regulation Authors:Rafael Di Tella and Juan DubraNBER Working Paper Series, No. 15201, August 2009 Abstract We propose a model where voters experience an emotional cost when they observe a firm that has displayed insufficient concern for other... View Details
Keywords: Martha Lagace
  • 25 Jul 2006
  • Working Paper Summaries

A Gentler Capitalism: Black Business Leadership in the New South Africa

Keywords: by Linda A. Hill & Maria Farkas; Communications; Telecommunications
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

the story. We've had students at undergraduate, graduate, and executive levels telling us that they couldn't stop reading because they were eager to know what would happen next. In addition, chapters of the book are designed like teaching... View Details
Keywords: by Martha Lagace
  • 29 May 2013
  • Blog Post

It’s going to be a beautiful summer…

know, the really large beauty retailer” I replied. “Oh I think my [sister] [mom] [wife] buys her makeup there do you work at a store?” .. No, no, it’s not what you think. Or maybe it is. In any case, I am actually based out of their... View Details
Keywords: Consumer Products / Retail
  • 07 Jul 2015
  • First Look

First Look: July 7, 2015

Successful Products for Emerging Markets By: Winter, Amos, and Vijay Govindarajan Abstract—Multinationals are starting to catch on to the logic of reverse innovation, in which products are designed first for consumers in low-income... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

that the buyer's plans will go awry. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208060 Fu Ji Food and Catering Harvard Business School Case 208-004 Fu Ji, the largest corporate caterer in China, is View Details
Keywords: Martha Lagace

    Rosabeth M. Kanter

    Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

    Keywords: accounting industry; advertising; airline; apparel; arts; automobiles; banking; beauty products; beverage; biotechnology; broadcasting; chemical; clothing; communications; computer; consulting; consumer products; e-commerce industry; education industry; electrical equipment; electronics; entertainment; fashion; fast food; federal government; financial services; food; food processing; grocery; health care; high technology; hotels & motels; industrial goods; information; information technology industry; insurance industry; internet; legal services; management consulting; manufacturing; medical supplies; nonprofit industry; oil & gas; petroleum; pharmaceuticals; professional services; publishing industry; real estate; recreation; restaurant; retail financial services; retailing; semiconductor; soft drink; software; sports; state government; telecommunications; textiles; tourism; toy; transportation; travel; utilities; wine
    • April 2011 (Revised April 2011)
    • Exercise

    Raptor Oil Company: An Exercise

    The exercise, which adapts a famous experiment by experimental psychologist Thomas Gilovich, is designed to show both the ubiquity of analogy or associative thinking more generally and its potential perils. Students are presented with a scenario in which an oil company... View Details
    Keywords: Decision Choices and Conditions; Cognition and Thinking; Prejudice and Bias; Strategy
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    "Raptor Oil Company: An Exercise." Harvard Business School Exercise 711-511, April 2011. (Revised April 2011.)
    • 08 Mar 2016
    • Blog Post

    6 Discoveries I Made About HBS

    Recent grad Mallory Dwinal came to HBS after pursuing a PhD in education at the University of Oxford and working as a middle and high school Spanish teacher with Teach for America. Now a few months out of the HBS bubble, we asked her to reflect on her experience.... View Details
    • 21 Mar 2016
    • Blog Post

    MBA/MPA-ID: The Intersection of Policy and Business

    I often get asked if I could choose between the Kennedy School and Business School, which one would I choose? I often respond, “You are asking a parent to point out their favorite child.” Although my friends laugh it off, I really think... View Details
    • 15 Jan 2008
    • First Look

    First Look: January 15, 2008

    product design, production, distribution, and system integration may be split up among hundreds or even thousands of firms. Different firms will design and produce the different components of a complex artifact (like the processor,... View Details
    Keywords: Martha Lagace
    • April 2025
    • Case

    Salesforce Agentforce: The Limitless Workforce

    By: Suraj Srinivasan, Allison Ciechanover and George Gonzalez
    In early 2025, Salesforce was a global leader in cloud-based enterprise software, best known for pioneering customer relationship management (CRM) delivered as a service. Over the past two decades, the company had expanded into marketing, customer service, analytics,... View Details
    Keywords: Business Model; Customer Relationship Management; Price; AI and Machine Learning; Technology Adoption; Organizational Change and Adaptation; Sales; Business Strategy; Ethics; Product Launch; Technology Industry; United States
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    Srinivasan, Suraj, Allison Ciechanover, and George Gonzalez. "Salesforce Agentforce: The Limitless Workforce." Harvard Business School Case 125-096, April 2025.
    • January 2014 (Revised January 2017)
    • Supplement

    Nivea (B)

    By: Karim R. Lakhani, Johann Fuller, Volker Bilgram and Greta Friar
    This supplementary case follows up on an innovative R&D approach by Beiersdorf,a skin care and cosmetics company. The case relates what happened to the product launched by Beiersdorf, to its Nivea line, following the events of the A case, and how the commercial success... View Details
    Keywords: Innovation; Innovation Management; Marketing; Innovation Strategy; Innovation and Management; Research and Development; Product Design; Collaborative Innovation and Invention; Beauty and Cosmetics Industry; Consumer Products Industry
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    Lakhani, Karim R., Johann Fuller, Volker Bilgram, and Greta Friar. "Nivea (B)." Harvard Business School Supplement 614-043, January 2014. (Revised January 2017.)
    • 10 Nov 2008
    • What Do You Think?

    How Much Can You Ask of Your Customers?

    customers if we give something back, even if that something is a sense of belonging just look at this forum to see it in action." As Jacoline Loewen put it, "Even if a company does not want customers involved in their business View Details
    Keywords: by Jim Heskett
    • 07 Feb 2007
    • Research & Ideas

    Dividends from Schumpeter’s Noble Failure

    Schumpeter's thinking about capitalism. It moved him to a more historical and empirical approach that shaped nearly all his subsequent work. And second, much of the book constitutes a preview of modern, rigorous business history. This... View Details
    Keywords: by Thomas K. McCraw
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