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  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

corporation ever to declare bankruptcy. Then, a couple of years later, I was asked to advise on a new Defense Industry Initiative on Business Ethics and Conduct being organised by a consortium of U.S. defence contractors in response to... View Details
Keywords: by Dina Gerdeman
  • 14 Aug 2006
  • HBS Case

On Managing with Bobby Knight and “Coach K”

balls out [of the gym] and lock the doors. He'd only do defensive positioning drills. As a young kid all you want to do is shoot the ball and play games. But for a half day, he would just have us doing View Details
Keywords: by Sean Silverthorne; Sports
  • 12 Apr 2022
  • Book

Racism, Colonialism, and Britain's Legacy of Violence

accretion of these scandals eroded Britain’s defenses and legitimacy. They also raised questions about the empire’s economic toll. Was Britain’s postwar imperial resurgence strategy a wise one? Had nationalism gotten in the way of fiscal... View Details
Keywords: by Avery Forman
  • 04 Sep 2013
  • What Do You Think?

How Relevant is Long-Range Strategic Planning?

conclusions resulting from a reading of responses to this month's column. In defense of strategic planning, Greg Martin said, "Same story, different day: in times of change it is practically irresistible to not throw the baby out... View Details
Keywords: by James Heskett
  • January 2023 (Revised April 2024)
  • Case

First to Fight? Culture, Tradition, and the United States Marine Corps (USMC)

By: Ranjay Gulati, Akhil Iyer and Joel Malkin
Over a history of more than 240 years, the United States Marine Corps has forged a distinct culture and institutional identity centered on its “warrior ethos.” In the wars of American history, Marines fought with uncommon valor, rising to international prominence for... View Details
Keywords: Change Management; Transformation; Talent and Talent Management; Government Administration; Management Practices and Processes; Management Systems; Organizational Change and Adaptation; Organizational Culture; Performance Effectiveness; United States
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  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

game. It just tells them how the score will be kept. That is the role of value maximization in organizational life. It doesn't tell us how to have a great defense or offense, or what kind of plays to create or practice, or how much to... View Details
Keywords: by Michael C. Jensen
  • 23 Jan 2023
  • Research & Ideas

After High-Profile Failures, Can Investors Still Trust Credit Ratings?

ratings have been shown not to be correct?’” The results suggest that the answer is yes, especially given improvements since the financial crisis, Sikochi says. The motivation to avoid high-profile failures has given way to signs that rating agencies are acting more... View Details
Keywords: by Ben Rand
  • 04 Sep 2001
  • Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

this country. If elected, I will do everything possible to ensure that America has the strongest defense forces in the world and that we are prepared to fight two major wars at a time. If elected, I will do everything possible to protect... View Details
Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk
  • 07 Dec 2021
  • Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

down and gain insight into how they think. When you engage with direct reports, inquire about the beliefs that underpin their assumptions. Avoid questions that begin with “why,” as they tend to place people on the defensive and stifle... View Details
Keywords: by Hise Gibson and Shawnette Rochelle
  • March 2014
  • Case

Babcock International Plc

By: John R. Wells and Galen Danskin
In 2013, Babcock International Plc (Babcock) was the largest engineering services provider in the UK with sales of over £3 billion. Under the leadership of CEO Peter Rogers, Babcock had grown revenues and profits nearly tenfold over the previous decade as it benefited... View Details
Keywords: Strategic Change; Strategy And Leadership; Diversification; United Kingdom; Military; Nuclear Power; Nuclear; Engineering And Construction; Conglomerates; Strategic Planning; Competitive Strategy; Global Strategy; Corporate Strategy; Construction Industry; Energy Industry; United Kingdom
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  • 24 Apr 2018
  • Op-Ed

Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks

defensive about Facebook’s policies rather than offering clear solutions. One possibility: a premium site for those who want to protect all their information. In the meantime, users may shift to competing social media sites. The greatest... View Details
Keywords: by Bill George; Technology; Food & Beverage
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

defensive drives. The implicit, almost unconscious ways we get information and reassure each other are lost when people go remote. Colleagues are not going to overhear useful conversations while getting coffee. Because of this, functions... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 26 May 2022
  • HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

folks there,” said Cook at the time, in defense of Apple’s decisions. A follow-on case written last year as the COVID-19 pandemic raged explores how Cook was presented with another privacy quandary: Public health officials wanted to use... View Details
Keywords: by Avery Forman
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

getting short-term change out of a fear of consequences, only perpetuates long-term fear, which decreases innovation, collaboration, and growth ” On the other hand, Paul argued that, “The ever growing body of neurological research has found that at times fear can lead... View Details
Keywords: by James Heskett
  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

align managers’ interests with those of shareholders), a reduction in the defenses against hostile takeovers (that typically increase short-term value for owners of the acquired company), increased merger and acquisition activity,... View Details
Keywords: by James Heskett
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

declined after World War II. What happened? A: In defense terms, the United States finally had to recognize something that naval strategists had long realized: The Panama Canal had no strategic value. Military analysts recognized as early... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 20 Sep 2013
  • Working Paper Summaries

Historical Origins of Environmental Sustainability in the German Chemical Industry, 1950s-1980s

Keywords: by Geoffrey Jones & Christina Lubinski; Chemical
  • 27 Aug 2013
  • Working Paper Summaries

The Impact of Patent Wars on Firm Strategy: Evidence from the Global Smartphone Market

Keywords: by Yongwook Paik & Feng Zhu; Legal Services
  • February 2019 (Revised August 2019)
  • Case

KangaTech

By: Karim R. Lakhani, Patrick J. Ferguson, Sarah Fleischer, Jin Hyun Paik and Steven Randazzo
On a warm January afternoon in 2019, Steve Saunders, Dave Scerri, Carl Dilena, and Nick Haslam (see Exhibit 1 for biographies), co-founders of KangaTech, wrapped up the latest round of discussions about the future direction of their sports-technology start-up. Focused... View Details
Keywords: Startup; Technology Commercialization; Prototype; Business Startups; Technological Innovation; Sports; Health; Commercialization; Research and Development; Decision Making; Growth and Development Strategy; Technology Industry; Sports Industry; Health Industry; Australia
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  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

defense against hearing the truth because it’s hard to have your assumptions and practices disconfirmed,” Beer says. “But it’s important to listen.” Reflect, diagnose, and develop a plan. The leadership team needs to reflect on the truth,... View Details
Keywords: by Dina Gerdeman

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