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  • All HBS Web  (1,279)
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    • Research  (403)
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  • All HBS Web  (1,279)
    • People  (13)
    • News  (393)
    • Research  (403)
    • Events  (8)
    • Multimedia  (12)
  • Faculty Publications  (90)
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  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

organizations successfully integrate new technologies into their operations. "In an industry context in which individual heroism and skill are assumed to be critical determinants of important outcomes," they write, "this study produces evidence that... View Details
Keywords: by Hilah Geer
  • 14 Aug 2006
  • HBS Case

On Managing with Bobby Knight and “Coach K”

Angeles Lakers basketball team. Supporting material shows film clips of some of the more notorious Knight moments as well as Coach K's press conference after turning down the Lakers job. Students come away with a deep sense of each... View Details
Keywords: by Sean Silverthorne; Sports
  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

particular case in point. What had Metro International learned from experiences elsewhere on the globe and would they allow the company to make the Spanish unit profitable? What strategy should the Spanish country manager adopt? Purchase... View Details
Keywords: Martha Lagace
  • 01 Feb 2022
  • Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

to the revolution in life sciences that had been triggered by the decoding of the genome in the 1990s. That involved doing business with many hundreds of startups with deep science backgrounds, an anathema to IBM’s traditional focus on... View Details
Keywords: by Lane Lambert
  • 10 Nov 2015
  • Op-Ed

Authentic Leadership Rediscovered

authentic. Authentic Leadership was intended as a clarion call to the new generation to learn from negative examples like Enron, WorldCom and Tyco. In it, I defined authentic leaders as genuine, moral and character-based leaders:... View Details
Keywords: by Bill George
  • 21 Dec 2010
  • First Look

First Look: December 21

received theory; and/or (3) reinforce the findings of more systematic investigations, giving greater confidence in their validity. Learning from such accounts calls for a "Bayesian" mindset, in... View Details
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

only thing that this sort of learned pragmatism gives me is the opportunity to engage my colleagues who have the real power to make a difference in this country." And he said, "We'll see." So I guess he's right. We'll see. Neeley: So your... View Details
Keywords: by Staff; Pharmaceutical
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

TV, cable programming—but is still trying to figure out the best strategy for integrating them. Despite repeated structural changes, employees still operate in silos. In short, the National Geographic case is fertile learning ground for... View Details
Keywords: by Sean Silverthorne; Publishing
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

interactivity, inclusion, and intentionality—that reinforce one another. [div class=infogram-embed data-id=_/TcA9lLca7jmZUe3XF3nP][/div] Intimacy Leaders must be honest and vulnerable with their teams, presenting themselves as fully human... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 04 Aug 2003
  • Research & Ideas

Shackleton: An Entrepreneur of Survival

are much, much greater than they expected them to be. Crew of the Endurance, when spirits were still high. Photo by Frank Hurley, voyage photographer. Copyright Royal Geographical Society, London. The third reason is that the Shackleton story is compelling. Case method... View Details
Keywords: by Martha Lagace
  • 08 Mar 2022
  • Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

in reinforcing stereotypes, which conflate leadership with masculinity. When the industry or subject of the case is traditionally associated with men and masculinity, the leader-equals-male effect compounds. "A robust body of research has... View Details
Keywords: by Colleen Ammerman and Boris Groysberg
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

University, where senior and retired executives learn to develop leadership skills in the service of solving large social problems. Many of the examples in the book come from her experience leading that program. Sean Silverthorne: We’re... View Details
Keywords: by Sean Silverthorne
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

resource-based view and identification of core competencies are effective frameworks for strategy formulation. If the company has a great human capital base, with skilled, experienced, and highly motivated employees, then striving to create a View Details
Keywords: by Martha Lagace
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

20th centuries, it is clear that scholars studied leadership closely. One example is sociologist Max Weber and his concern about the nature of authority: the foundation of authority that was located in traditional authority, charismatic authority, rational authority;... View Details
Keywords: by Martha Lagace; Education
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

Using information collected during a customer’s first purchase, a new marketing tool that leverages machine learning technology can provide firms with valuable predictions about the customer’s future behavior, says Eva Ascarza, a... View Details
Keywords: by Kristen Senz; Retail; Service
  • 16 Dec 2022
  • Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

human toll to letting algorithms do the work. “Maybe there is a bias from people who have been traditionally hiring men.” Searches on popular recruiting sites might seem like a neutral way to find prospective candidates, but their underlying technology can View Details
Keywords: by Michael Blanding; Technology
  • 10 Mar 2015
  • First Look

First Look: March 10

Diversity and Inclusion (D&I), provided a summary of the firm's journey to date and an update on its progress. The message from Fink at the July meeting was clear: the firm needed to do more. This message was also reinforced by the... View Details
Keywords: Carmen Nobel
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

lifetimes, this book looks at the past of green business to identify lessons for the future. It provides rich new evidence and insights on green business as it examines its variation between industries and nations over time. It shows the View Details
Keywords: Dina Gerdeman
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

they will also bring valuable experimentation and learning opportunities for policymakers. Amidst these massive disruptions, a combination of short- and long-term innovation responses can provide a ray of hope for businesses. While the... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 15 Jul 2019
  • Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

that finance is not rocket science. It’s really pretty intuitive and extremely accessible. It’s critical and fun for people who understand and appreciate business. They can enjoy learning about companies in View Details
Keywords: by Dina Gerdeman
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