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Publications

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  • All HBS Web  (625)
    • News  (124)
    • Research  (438)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (99)

Show Results For

  • All HBS Web  (625)
    • News  (124)
    • Research  (438)
    • Events  (3)
    • Multimedia  (2)
  • Faculty Publications  (99)
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  • 23 Oct 2012
  • First Look

First Look: October 23

decisions and structure. Was this typical of an investment in China or did Bain Capital just find itself in a unique situation? What can future managers learn from this situation about corporate governance and ethical View Details
Keywords: Sean Silverthorne
  • 14 Oct 2014
  • First Look

First Look: October 14

are the emerging clusters of multinational production the rule or the exception? What drives the offshore agglomeration of multinational firms in comparison to the agglomeration of domestic firms? Using a unique worldwide plant-level... View Details
Keywords: Sean Silverthorne
  • 18 Dec 2013
  • HBS Case

Lessons from the Lance Armstrong Cheating Scandal

Foundation (now the Livestrong Foundation). Since 2004, the yellow Livestrong bracelets on the wrists of his supporters had become a ubiquitous symbol of hope and determination. When Armstrong chose to break the rules of professional... View Details
Keywords: by Michael Blanding; Sports
  • 16 Aug 2011
  • First Look

First Look: August 16

Publication:American Economic Journal: Microeconomics (forthcoming) Abstract We investigate how the convexity of a firm's incentives interacts with worker overconfidence to affect sorting decisions and performance. We demonstrate... View Details
Keywords: Sean Silverthorne
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

Gulati: The difference between the outside-in and inside-out perspectives is central to the book's arguments. When I began this research, I naively assumed that all firms must indeed have an outside-in orientation whereby they put their customers first in all their... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

The dot-com boom of the 1990s had changed the rules of business forever, it seemed; all you needed was a sexy IPO, cold nerve, and the magic carpet of momentum trading. But even as entrepreneurs and venture capitalists were dismissing... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 14 Jan 2014
  • First Look

First Look: January 14

http://hbr.org/2014/01/can-a-strong-culture-be-too-strong/ar/1 January 2014 MIT Sloan Management Review Strategic Decisions for Multisided Platforms By: Hagiu, Andrei Abstract—Multisided platforms such as eBay and Facebook create value by... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2019
  • Book

Creating the Experimentation Organization

customer purchasing decisions based on layouts that change from store to store. “It’s around us now, and it’s growing.” "If something is very novel, there is little data around it to use." Thomke first explored the phenomenon in... View Details
Keywords: by Michael Blanding
  • 07 Jan 2019
  • Research & Ideas

The Better Way to Forecast the Future

too narrow, or underconfident. When combining probability forecasts, users need to adjust for those individual tendencies. Measuring accuracy and tracking performance are crucial to improving forecasts. Just as there are different methods to combine forecasts, there... View Details
Keywords: by Roberta Holland; Air Transportation; Transportation
  • 24 Jul 2017
  • Research & Ideas

People Have an Irrational Need to Complete 'Sets' of Things

people may decide not to engage at all to avoid anticipated dissatisfaction with partial completion,” the authors write in “Pseudo-Set Framing.” Future research may investigate the ideal size of a pseudo-set in any given situation. In the meantime, Barasz offers this... View Details
Keywords: by Carmen Nobel
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

have assumed greater roles in defining disease categories than in the past and now influence clinical trials and participate in regulatory decision making. Yet these developments are far from universal and are taking very different forms... View Details
Keywords: Martha Lagace
  • 02 Mar 2010
  • First Look

First Look: March 2

  Working PapersEquity-Debtholder Conflicts and Capital Structure Authors:Bo Becker and Per Strömberg Abstract We use an important legal event as a natural experiment to examine equity-debt conflicts in the vicinity of financial distress. A 1991 Delaware bankruptcy... View Details
Keywords: Martha Lagace
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

appears afterward. Martha Lagace: It's a clever idea to tell your story through the fictional character of Jim Barton, a fledgling CIO. Why describe CIO challenges through fiction? Rob Austin, Dick Nolan, and Shannon O'Donnell: Our View Details
Keywords: by Martha Lagace
  • 17 Aug 2021
  • Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

applies road rules to extreme “driverless dilemmas,” and more on how it can make decisions in everyday cases that lie on the edge of hard-and-fast driving rules. “Human drivers take a test, and we then... View Details
Keywords: by Michael Blanding; Auto
  • 28 May 2019
  • Research & Ideas

Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets

dismissals have increased, and settlements in recent years have declined,” conclude the authors of a new research paper. “Our study asks why.” The number of lawsuits specifically about Rule 10b-5, the antifraud regulation created under... View Details
Keywords: by Martha Lagace; Financial Services; Accounting
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

reason that the issue of trust arises is that these individuals are expected to exercise judgment—based on specialized knowledge and methods of analysis that they alone are thought to possess—in areas in which their decisions affect the... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 08 Oct 2008
  • Research & Ideas

Book Excerpt: A Sense of Urgency

organization off its complacent platform and into a good direction. But it didn't happen. Instead of mobilizing people into action, the crisis led many managers into making fewer decisions because they didn't want to be accused of... View Details
Keywords: by John P. Kotter
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

Conduct, your jobs are secure. This decision was made with 100 percent support of the Firm’s Operating Committee. At the end of this year, we will know what we are dealing with, and hopefully, the economy will be on the mend by then.”... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 09 Aug 2011
  • First Look

First Look: August 9

that each choice is made based on one of several rules. The rules include rational choice, level-1 reasoning, an attempt to maximize joint payoff, and an attempt to increase fairness. The probability of using the different View Details
Keywords: Sean Silverthorne
  • 01 Dec 2014
  • Research & Ideas

The Big Influence of Small Countries in the United Nations Secretariat

rules and norms between nations. "Just the conversations that are happening in the UN are important in determining international priorities—do we go after land mines, or gender disparity, or corruption? Any of these View Details
Keywords: by Michael Blanding
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