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  • 13 Oct 2015
  • First Look

October 13, 2015

to the customer over time. Customer relationships become continuous and open-ended, service becomes more efficient and proactive, and new... View Details
  • February 2023
  • Supplement

Astyanax Kanakakis at norbloc: A Founder's Experience with the DIFC Fintech Hive

By: Linda A. Hill and Lydia Begag
norbloc was founded in 2016 in Stockholm, Sweden, by Astyanax Kanakakis and his co-founders, Vitalii Demianets and Sam Saatchi. Kanakakis and Demianets got to work to address a key gap in the industry: Know Your Customer (KYC) data sharing. As the first distributed KYC... View Details
Keywords: Organizational Change and Adaptation; Organizational Design; Organizational Culture; Organizational Structure; Organizations; Leadership; Leadership Development; Leadership Style; Collaborative Innovation and Invention; Digital Transformation; Digital Strategy; Digital Platforms; Technology Adoption; Technological Innovation; Corporate Entrepreneurship; Business and Government Relations; Business Startups; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Sweden; Europe; Singapore; London; United Arab Emirates; Dubai; Middle East; Athens; Greece
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  • 27 Sep 2018
  • Research & Ideas

Religion in the Workplace: What Managers Need to Know

leaders need to start preparing clear answers. After all, the number of religious discrimination complaints has increased by more than 50 percent in the past 15 years, and settlement amounts have more than doubled, according to View Details
Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories
  • 01 Nov 2011
  • First Look

First Look: Nov. 1

online discount vouchers, a new marketing tool that offers consumers large discounts when they prepay for participating merchants' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a... View Details
Keywords: Sean Silverthorne
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

paper addresses these questions by analyzing the available evidence on two related claims: (1) that the current U.S. policy of deferring taxation of foreign profits represents a subsidy to American firms and... View Details
Keywords: Martha Lagace
  • 13 Jan 2020
  • Research & Ideas

Do Private Equity Buyouts Get a Bad Rap?

different kinds of transactions and different time periods.” In order to analyze private equity’s effects, Lerner and his colleagues had to overcome several hurdles. The data... View Details
Keywords: by Michael Blanding; Financial Services; Financial Services
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it wrong. In many firms, employee... View Details
Keywords: by Carmen Nobel; Web Services; Web Services; Web Services
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

sample of private firms for which there is financial data available in the years before and after their initial public offering (IPO), I differentiate between those that have private equity sponsorship... View Details
Keywords: Martha Lagace
  • 29 Oct 2019
  • Sharpening Your Skills

Robots in the Boardroom

the businesses they deal with. Fintech's Game-Changing Opportunities for Small BusinessArtificial intelligence, machine learning, and big data is transforming financial View Details
Keywords: by Sean Silverthorne
  • 26 Jul 2022
  • Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

There’s a saying in hospitality: The customer is always right. In fact, customers might be more influential than ever, according to a study of online restaurant reviews. Yelp, the website where consumers share their service experiences,... View Details
Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

this approach is the assumption that teams are stable in their membership and internal organization. In practice, however, such stability is rare, as the composition and structure of teams often changes over... View Details
Keywords: Martha Lagace
  • 03 Aug 2010
  • First Look

First Look: August 3

organizations use incident-reporting systems to encourage employees to communicate about the operational problems they witness. Using data on nearly 7,500 reported incidents, we find that information campaigns encouraging process... View Details
Keywords: Martha Lagace
  • 24 Apr 2012
  • First Look

First Look: April 24

by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study investigates this idea empirically using personnel and lending data from a financial View Details
Keywords: Carmen Nobel
  • 11 Nov 2014
  • First Look

First Look: November 11

of its top customers to nontraditional competitors-IBM and SAP on the one hand, big data start-ups on the other-offering data-intensive, analytics-based services that could... View Details
Keywords: Sean Silverthorne
  • 11 Oct 2016
  • First Look

October 11, 2016

not be confined to the pursuit of strong institutions: firms may also seek weak institutions to mitigate hazards. Using panel data from the global smartphone industry and recent patent wars among key... View Details
Keywords: Sean Silverthorne
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

investors provide a little funding and limited governance to an increased number of startups that they are more likely to abandon, but where initial experiments significantly inform beliefs about the future potential of the venture. This... View Details
Keywords: Sean Silverthorne
  • 02 Sep 2014
  • First Look

First Look: September 2

http://www.hbs.edu/faculty/Publication%20Files/SSRN%20-%20Org%20Sci%20Rewrite%20for%20ssrn_b75b2c22-40f6-430f-be8f-9797e71fe2ea.pdf September 2014 Journal of Economic Perspectives Management Practices, Relational Contracts View Details
Keywords: Sean Silverthorne
  • 25 Oct 2020
  • Research & Ideas

The Dark Side of Fintech Borrowing

you put the results into the context that most of the fintech companies claim that they use alternative data, it’s very surprising that their borrowers are more likely to default,” Di Maggio says. Di Maggio and Yao tracked 3.79 million... View Details
Keywords: by Rachel Layne; Financial Services; Financial Services
  • 23 May 2018
  • Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

and policymakers turn this real-time data into actionable insights.” Related Reading: Researchers Use Google Street View to See the Future of Cities The Battle for San... View Details
Keywords: by Dina Gerdeman
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

technology so it could be useful to Western Union's most profitable real-time long-distance data customers. When an existing firm tries to insert a product or service with disruptive potential into its... View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth

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