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    • News  (209)
    • Research  (334)
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Show Results For

  • All HBS Web  (610)
    • People  (1)
    • News  (209)
    • Research  (334)
    • Multimedia  (9)
  • Faculty Publications  (107)
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  • 23 Oct 2013
  • Research & Ideas

Overcoming Nervous Nelly

danger of failing before, now your anxiety has made failure a foregone conclusion. We've all experienced the crippling effects of job performance anxiety. But far from being uniquely relegated to nightmare scenarios like the one outlined... View Details
Keywords: by Michael Blanding
  • 17 Aug 2021
  • Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

Lillo of Swiss Reinsurance Company. To get consumers to sign onto the technology, the industry must instill trust by focusing on programming the cars to behave with the “common sense” human drivers tend to apply when navigating complex or View Details
Keywords: by Michael Blanding; Auto
  • 30 Jun 2003
  • Research & Ideas

Are You Supporting Your B Players?

who create the ballast for the organization," said DeLong. In his talk titled "The Power of Supporting Players in Organizations: What's Right with B Players," DeLong told a classroom filled with visiting alumni about the View Details
Keywords: by Martha Lagace
  • 08 Sep 2015
  • Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

While some lessons can be learned by watching—a parent’s reaction after touching a hot stove can be a good lesson for a youngster on dangers in the kitchen—other lessons are harder to learn through observation alone. No matter how many... View Details
Keywords: by Michael Blanding; Health
  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

subjective, and all too often women or minorities have been excluded because others have not found them to "fit." One way individuals have coped with this reality is to hide who they really are or how they really think until they get a foot in the door. This... View Details
Keywords: by Linda Hill
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

First, pricing and value are inherently intertwined. Yet, most companies use cost-plus pricing. That's dangerous in an information-rich world. Amazon, for instance, takes thousands of SKUs for consumer goods and distills this into... View Details
Keywords: by Kristen Senz
  • 17 Oct 2018
  • Research & Ideas

Pro Basketball Coaches Display Racial Bias When Selecting Lineups

over better workers in favor of those of their own race or background. The danger is particularly high when things are going well. At those times, it may be easy to become complacent, Zhang says, and not realize the drag that subtle... View Details
Keywords: by Michael Blanding; Sports
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

dangerous if they become an addiction. The competitiveness framework can help to better distinguish export-oriented policies that make a contribution to long-term sustainable growth from those that do not. 4. Moving on from here There is... View Details
Keywords: by Christian Ketels
  • 10 Sep 2001
  • Research & Ideas

Do You Have Change Fatigue?

widespread dissatisfaction with the status quo. Someone must develop a vision for the future and a plan to get there. During the second stage, there must be a real willingness to take on the resisters—the most dangerous of these, warns... View Details
Keywords: by Nick Morgan
  • 04 Feb 2013
  • Research & Ideas

Are the Big Four Audit Firms Too Big to Fail?

voters know who the big fish are. That is why when there are fewer audit firms there could be a greater concern on the firms' part about such political costs." Good For The Industry? There is a potential danger in this approach,... View Details
Keywords: by Martha Lagace; Accounting
  • 06 Oct 2010
  • Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

the next budget cycle. With a delay strategy, attention can be diverted to some legitimate, pressing issue, the sort of which always exists. There is the sudden budget shortfall, the unexpected competitor announcement, the dangerous new... View Details
Keywords: by John Kotter & Lorne A. Whitehead
  • 25 Jul 2005
  • Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

or isn't attractive. One other danger of people working primarily with those they like: They may simply have a good time and get nothing done. An experienced venture capitalist recalls the case of a very capable manager who hired... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

companies focus on winning now. These are often difficult lessons for veteran leaders to heed. For many leaders, going on offense when they are in the depth of a crisis is most counter-intuitive, yet it is the winning strategy. Like the Chinese character for crisis... View Details
Keywords: by Martha Lagace
  • 18 Nov 2013
  • Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

others—getting the answer 0 percent of the time. That suggests a powerful opportunity to improve performance just by making leaders aware of the dangers of hogging airtime in a discussion. "I want to believe that oftentimes we behave... View Details
Keywords: by Michael Blanding
  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

engineering fixes to allow users easier control over sharing information on their Facebook pages. In fact, Zuckerberg reportedly was working with engineers for several days doing just that while the world awaited follow-up to the initial disclosures. View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 10 Oct 2011
  • Research & Ideas

Retailing Revolution: Category Killers on the Brink

2011. In the early 2000s, e-commerce was seen as a threat to entire store formats such as grocery, music, and toy stores. But as consumer behavior evolved over the last decade and as supply chains improved, it became apparent that the View Details
Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
  • 17 Dec 2008
  • Lessons from the Classroom

‘Ted Levitt Changed My Life’

columnist and best-selling author). Ultimately, the printed word brought Levitt to HBS, when Edward Bursk, editor of the Harvard Business Review, asked the young University of North Dakota professor and author of a recent HBR article, "The View Details
Keywords: by Julia Hanna; Education; Retail
  • 26 Mar 2007
  • Research & Ideas

Learning from Failed Political Leadership

companies, brands, and products are growing stronger in much of the world. The situation is not yet critical, but it is worsening. Yet the U.S. mass media continues to paint a dangerously optimistic picture of the global business... View Details
Keywords: by Martha Lagace
  • 27 Aug 2007
  • Op-Ed

Mattel: Getting a Toy Recall Right

million toys manufactured in China with lead paint and/or loose, potentially dangerous magnets. Clearly Mattel did not have sufficiently tight quality control procedures in its supply chain to compensate for the extra risks of outsourcing... View Details
Keywords: by John Quelch; Consumer Products
  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

dangerous working conditions in overseas factories. So the company launched an initiative to reduce the negative environmental impact of its entire supply chain and established a code of conduct focused on compensating employees fairly... View Details
Keywords: by Dina Gerdeman
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