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- All HBS Web (691)
- Faculty Publications (140)
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- 27 Sep 2016
- First Look
September 27, 2016
forthcoming Measuring Entrepreneurial Businesses: Current Knowledge and Challenges Venture Capital Data: Opportunities and Challenges By: Kaplan, Steven N., and Josh Lerner Abstract—This paper describes the available data and research on... View Details
Keywords: Sean Silverthorne
- 29 Jan 2024
- Research & Ideas
Do Disasters Rally Support for Climate Action? It's Complicated.
Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details
Keywords: by Rachel Layne
- 05 Jul 2022
- What Do You Think?
Have We Seen the Peak of Just-in-Time Inventory Management?
such as Toyota. The approach worked. The amount of inventory needed to support a given sales level shrank. Logistics as a component of the total cost (transport plus inventory) of doing business came down. Customer service, as measured by... View Details
- 03 Jul 2012
- First Look
First Look: July 3
and user-friendly tips on how to make organizational culture more intimate, more interactive, more inclusive, and more intentional-in short, more conversational. Order the book:... View Details
Keywords: Sean Silverthorne
- 16 May 2005
- Research & Ideas
Nonprofit Networking: The New Way to Grow
measuring performance; and rely heavily on trust and relationships to accomplish their work. Two Effective Networks Two organizations using a deliberate network strategy are finding it a powerful way to fulfill their mission, she said.... View Details
Keywords: by Martha Lagace
- 01 Dec 2006
- What Do You Think?
How Important Is Quality of Labor? And How Is It Achieved?
discussion arose as to just what quality of labor is and how it can be measured and developed on the national level. To Nari Kannan, "Quality of labor is such a broad term. It all depends upon 'labor doing what?' Also, quality of... View Details
Keywords: by by Jim Heskett
- 15 Mar 2016
- First Look
March 15, 2016
new products and businesses. The three-box framework makes leading innovation easier because it gives leaders a simple vocabulary and set of tools for managing and measuring these different sets of behaviors and activities across all... View Details
- 10 May 2010
- Research & Ideas
What Top Scholars Say About Leadership
negotiated relationship that individuals have with other individuals or that individuals have with society. In addition, there is a cultural quality about what constitutes a leader that changes across social situations, whether we are... View Details
- 06 Aug 2019
- Cold Call Podcast
Super Bowl Ads Sell Products, but Do They Sell Brands?
it was an advertising bro fest, but also a reflection of the cultural norms of the time. After all, the 1960s was the dawn of the golden age of advertising when agencies were evolving from product pitchers to storytellers. That first... View Details
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
care needs, provide technology tools, and ensure they have what they need to safeguard their health. Communicate the context underlying salary or headcount reductions. How has the pandemic affected revenue? What other cost-cutting View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 07 Aug 2012
- First Look
First Look: August 7
experiment to measure the value of shareholder proxy access. We find that firms that would have been most vulnerable to proxy access, as measured by institutional ownership and activist institutional... View Details
Keywords: Sean Silverthorne
- 25 Apr 2011
- Research & Ideas
What CEOs Do, and How They Can Do it Better
of the many actions a CEO could take during the course of a day—attending meetings, reviewing a marketing campaign, schmoozing clients on the golf course. So Sadun and her colleagues instead divided up activities with a much simpler View Details
Keywords: by Michael Blanding
- 23 Jul 2012
- Research & Ideas
The Power of Conversational Leadership
the company." Borne of those interviews, the book advocates an approach called "organizational conversation," which applies to all processes a company uses to circulate information across the organization, rather than just from the top down. "It's about creating a... View Details
Keywords: by Carmen Nobel
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it wrong. In many firms, employee orientation focuses solely on... View Details
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
appointing a goodwill ambassador to communicate the culture and day-to-day life in Israel; and multiple measures to draw in more tourists (Jewish and non-Jewish) to the country. Taking stock of these efforts... View Details
Keywords: Dina Gerdeman
- 25 Apr 2017
- First Look
First Look at New Research, April 25
as a separate marketplace, because each has its own legal requirements, cultural traditions, and business methods, and most have their own currencies. The dramatic changes in strategic thinking and organizational relationships have made... View Details
Keywords: Sean Silverthorne
- 22 Mar 2013
- Research & Ideas
Pulling Campbell’s Out of the Soup
to imagine that we could inspire high performance with no employee engagement." Conant decided to grow the soup business, and he championed the idea of "winning" on two fronts--in the workplace and in the marketplace. To improve the View Details
- March 2008
- Case
Shangri-La Hotels
By: Dennis Campbell and Brent Kazan
In November 2006, Symon Bridle, the newly appointed chief operating officer of Shangri-La Hotels and Resorts, was thinking about a number of organizational issues that presented challenges to Shangri-La's rapid expansion strategy. There were three major issues at hand:... View Details
Keywords: Employees; Growth and Development Strategy; Standards; Service Delivery; Organizational Culture; Accommodations Industry; China; Europe; North America
Campbell, Dennis, and Brent Kazan. "Shangri-La Hotels." Harvard Business School Case 108-006, March 2008.
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
negotiators to speak one another's language. This principle goes beyond understanding technical terms and lingo. It also means catching the nuances and cultural implications behind what's being said, and noticing how the other side uses... View Details
Keywords: by Deepak Malhotra
- 30 Jul 2012
- Research & Ideas
How Technology Adoption Affects Global Economies
prior to the era of colonization. They measured the level of technology adoption for more than 100 countries in three periods: 1000 BC (pack animals, vehicles, and pottery, for example), AD 0, and AD 1500. They also tracked technology... View Details
Keywords: by Carmen Nobel