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  • 06 Jan 2011
  • What Do You Think?

How Should Management Deal With “Anonymous”?

against and refusing service to WikiLeaks. The attacker and the cause? A crowd (I don't know what else to call it, since it is not an organized group) that calls itself Anonymous and that was spawned by ideas exchanged on an Internet... View Details
Keywords: by James L. Heskett
  • 08 May 2006
  • Research & Ideas

The Cost of Cutting in Line

on that need. For line-holders, a higher bribe meant the jumper was more desperate. But there were limits to that generosity. When Oberholzer-Gee tried to cut into the same line a second time, the crowd grew hostile and he felt forced to... View Details
Keywords: by Sean Silverthorne
  • 02 Sep 2016
  • Op-Ed

The Twitter Election

earned (i.e free) media coverage; name recognition is not an issue. He draws much larger and more enthusiastic crowds than Clinton, which may impress television viewing audiences. He is increasingly combining scripted policy statements... View Details
Keywords: by John Quelch and Thales Teixeira
  • 26 Jul 2016
  • First Look

July 26, 2016

states show considerably stronger propensity for both social and spatial homophily than those from high-representation states. These manifestations of homophily are amplified on crowded days, such as the peak day of the festival, which we... View Details
Keywords: Sean Silverthorne
  • 13 Mar 2019
  • Research & Ideas

Ignore This Advice at Your Own Peril

disregard—advice all the time. A widely recommended strategy for figuring out the most accurate solution to a complex problem is to reach out to multiple people to leverage the wisdom of the crowds in weighing alternatives. Prior research... View Details
Keywords: by Dina Gerdeman
  • 31 Mar 2014
  • Research & Ideas

Encouraging Niche Content in an Ad-Driven World

hours available to maximize ad revenue—the shift to popular content crowds out niche shows. (The researchers did not study the effects on viewing habits created by digital video recorders and on-demand programming.) Online, there are no... View Details
Keywords: by Julia Hanna; Information; Publishing; Journalism & News
  • 22 Nov 2016
  • First Look

November 22, 2016

some policy implications for regulators designing third-party monitoring regimes. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51917 The Search for Peer Firms: When Do Crowds Provide Wisdom? By: Lee, Charles M.C., Paul... View Details
Keywords: Sean Silverthorne
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

growth at the firm level. Importantly, however, we also document substantial crowding out of non-treated firms' employment within local labor markets. While the overall net employment effect was positive, it was close to zero in tight... View Details
Keywords: by Sean Silverthorne
  • 08 Jul 2024
  • Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

network effects allow platforms to grow exponentially, attracting ever more users and partners and eventually crowding out competitors. 3. Think like a sandwich From the computer keyboard and user interface to the smallest circuit,... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

goods and services that they may not have known existed. A great retailer is the agent for the customer. Loyalty programs and the insight and communication capabilities they provide can help retailers achieve greatness in a crowded and... View Details
Keywords: by Maggie Starvish; Retail
  • 05 Jul 2016
  • First Look

July 5, 2016

avoid approaches that could undermine one another (e.g., economic incentives crowding out intrinsic incentives). Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51300 Notes on Developing a Strategy and Designing a Company... View Details
Keywords: Sean Silverthorne
  • 29 Oct 2000
  • Research & Ideas

Building a Powerful Prestige Brand

drew large crowds of shoppers who came to see the entrepreneur, have a makeover, and sample her products. She had learned early on that touching her customers was a very effective way of establishing a connection with them. Photograph... View Details
Keywords: by Nancy F. Koehn; Beauty & Cosmetics; Consumer Products; Retail
  • 20 Jun 2017
  • First Look

First Look at New Research and Ideas, June 20

private sector, but well-intentioned efforts to address global health through the public sector have the unintended consequence of crowding out capital formation in the private sector. PharmaAccess is working to crowd-in funding instead... View Details
Keywords: Sean Silverthorne
  • 13 Dec 2011
  • First Look

First Look: Dec. 13

help those they agree with while the second is the dependence of peoples' self-esteem on the extent to which they perceive that others agree with them. Government spending crowds out the charity that ensues from these forces only... View Details
Keywords: Sean Silverthorne
  • 21 Feb 2005
  • Research & Ideas

The VC Quandary: Too Much Money

wireless RFID securities token business at the same time. I would argue that there is a natural phenomenon that you will see lightening striking more than once in the same place, and I would never fight it." Mullen agreed that sitting out a market simply because... View Details
Keywords: by Julie Jette; Financial Services
  • 05 Sep 2012
  • First Look

First Look: September 5

retain or remove from the presentation. Purchase this case:http://hbr.org/search/812172-PDF-ENG Taikang Insurance: Standing Out In China's Crowded Insurance Market William C. Kirby and Tracy Yuen MantyHarvard Business School Case 312-109... View Details
Keywords: Sean Silverthorne
  • 25 Nov 2014
  • First Look

First Look: November 25

by the nature of contracts available to the vertically integrated firm and the MSP, and whether professionals hold private information. Download working paper: http://www.hbs.edu/faculty/Publication%20Files/15-037_4d9f8cf9-28b6-482e-9c18-0422d4553c8e.pdf The Search for... View Details
Keywords: Carmen Nobel
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

performance. It's all too easy for senior managers to become swamped in the operational details of managing a business. What gets crowded out are tough and honest conversations about the fundamental issues that will determine long-term... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 21 Jun 2004
  • Research & Ideas

Music Downloads: Pirates—or Customers?

Strumpf call "samplers"—an older crowd who downloads a song or two and then, if they like what they hear, go out and buy the music. Interestingly, the first half of this year saw the release of numbers seemingly supporting this... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Music
  • 07 Apr 2015
  • First Look

First Look: April 7

https://cb.hbsp.harvard.edu/cbmp/product/315047-PDF-ENG Harvard Business School Case 615-072 Innovating with the Crowd No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/615072-PDF-ENG Harvard Business... View Details
Keywords: Sean Silverthorne
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