Publications

11 Jul 2005
Research & Ideas

The New International Style of Management

At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a change. As part of the new approach, Klump was expected to make an... View Details

Keywords: by Garry Emmons

May 2009
Supplement

Geographical Indications: I Say "Kalamata", the EU Says "Black Olive" (B)

By: Robert C. Pozen and Ani Krishni Satchcroft

Supplement to 309114 View Details

Keywords: Cross-Cultural and Cross-Border Issues; Laws and Statutes; Agriculture and Agribusiness Industry; European Union

April 1996 (Revised September 2003)
Case

Crown Cork & Seal/CarnaudMetalbox

By: William E. Fruhan Jr. and William DeWitt

A U.S. packaging firm acquires a French packaging firm with the objective of creating the largest global packaging firm in the world. View Details

Keywords: Acquisition; Cross-Cultural and Cross-Border Issues; Service Industry; France; United States

2014
Bridging the Globe

May Al-Dabbagh

July 1983 (Revised July 1991)
Case

Hintz-Kessels-Kohl A.G.

By: Thomas R. Piper

A truck manufacturer must decide whether to bid on the sale of 120 trucks to a private firm in Costa Rica. If a bid is submitted, a decision must be made on whether to protect against the credit, exchange rate, and sovereign risks. View Details

Keywords: Risk Management; Currency Exchange Rate; Truck Transportation; Cross-Cultural and Cross-Border Issues; Manufacturing Industry; Auto Industry; Germany; Costa Rica

October 2001 (Revised March 2002)
Case

Siemens AG: Global Development Strategy (A)

By: Stefan H. Thomke and Ashok Nimgade

Describes how Siemens, the German electrical engineering giant, has developed and manages global R&D in its large Information and Communications Networks (ICN) division. In 1994, Siemens opened its Bangalore (India) center, which has now grown into one of its largest... View Details

Keywords: Global Strategy; Research and Development; Cross-Cultural and Cross-Border Issues; Product Development; Telecommunications Industry; Germany; Bangalore

February 1993 (Revised March 1995)
Case

Bernd Sterzel at the IVth Medizinische Klinik (A)

By: Linda A. Hill

After 10 years of running a small laboratory at Yale Medical School, Dr. R. Bernd Sterzel assumes leadership of a nephrology clinic in Nurnberg and Erlangen, Germany. In his ambitious efforts to transform the clinic into a leading academic research institution, he... View Details

Keywords: Change Management; Organizational Change and Adaptation; Problems and Challenges; Cross-Cultural and Cross-Border Issues; Health Industry; Germany; Connecticut

23 Sep 2008
First Look

First Look: September 23, 2008

cross-groups' similarities and one difference across 10 non-U.S. nations. Seven European (individualist) and three East Asian (collectivist) nations (N=1028) support three hypothesized cross-cultural similarities: (a) perceived warmth and... View Details

Keywords: Martha Lagace

22 Apr 2008
First Look

First Look: April 22, 2008

China-based China-LuQuan, strategic and cross-cultural negotiation challenges are explored both from American and Chinese perspectives. Wyoff, a leading US chemical company has been seeking ways to secure the company's foothold in China's... View Details

Keywords: Martha Lagace

1992
Article

British Business in Germany since the Nineteenth Century

By: G. Jones

Keywords: Business Ventures; Business History; Cross-Cultural and Cross-Border Issues; Germany; United Kingdom

Find at Harvard

January 2013 (Revised May 2013)
Case

Kunshan, Incorporated: The Making of China's Richest Town

By: William C. Kirby, Nora Bynum, Tracy Yuen Manty and Erica M. Zendell

In 1980, the city of Kunshan was mere countryside, registering neither on the Chinese government's nor the international business community's radar. By 2010, Kunshan had become the richest city per capita in China and a global technology powerhouse, home to companies... View Details

Keywords: Foreign Investment; Entrepreneurship; Competition; Emerging Markets; FDI; Cross-Cultural and Cross-Border Issues; Innovation Leadership; Technology Industry; China; Taiwan Strait

October 2000 (Revised August 2001)
Case

Avon Products (B)

By: Lynn S. Paine and Greg Rogers

Presents the results of the decision taken in the (A) case. Describes the subsequent challenges faced by Avon Products in promulgating its globalization worldwide. View Details

Keywords: Organizational Culture; Gender; Cross-Cultural and Cross-Border Issues; Beauty and Cosmetics Industry

1994
Chapter

Intercultural Contacts and International Relations: China's Relations with Germany, the Soviet Union and the United States, 1927-1944

By: William C. Kirby

Keywords: International Relations; Cross-Cultural and Cross-Border Issues; Germany; China; United States; Soviet Union

January 2006 (Revised March 2007)
Background Note

Introduction to Global Strategy

By: Jordan I. Siegel

Examines when it is profitable for a company to position part or all of its activity set across national borders and how a cross-border business is successfully designed and managed. View Details

Keywords: Cross-border Business; Globalized Firms and Management; Competitive Strategy; Global Strategy; Cross-Cultural and Cross-Border Issues

September 1997
Case

Siam Cement Group, The: Corporate Philosophy (B)

By: Lynn S. Paine and Prompilai Khunaphante

In 1996, senior executives of Thailand's Siam Cement Group must decide whether to apply its management philosophy and code of ethics when doing business outside of Thailand. The status of the code in joint ventures and contractual relationships is of particular... View Details

Keywords: Ethics; Decision Making; Joint Ventures; Corporate Strategy; Cross-Cultural and Cross-Border Issues; Policy; Construction Industry; Thailand

Find at Harvard

10 Feb 2001
Lecture

The Global Marketplace: Cultures in Collision

By: Lynn S. Paine

Keywords: Cross-Cultural and Cross-Border Issues; Globalized Markets and Industries

September 28, 2023
Article

A Perspective on the Great Reallocation of Global Supply Chains

By: Laura Alfaro and Davin Chor

Previous optimism that cross-border supply chains would improve efficiency for firms and open up growth opportunities for countries has been tempered by concerns that global value chains now expose firms and countries to the risk of disruptions. This column analyses... View Details

Keywords: Supply Chain; Policy; Cross-Cultural and Cross-Border Issues; United States

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February 2017
Module Note

Leading Global Teams

By: Tsedal Neeley

This module aims to help students become effective leaders and members of global teams that must work together across national boundaries and toward a common goal. Students will learn to diagnose the challenges that global teams often face as well as strategies that... View Details

Keywords: Groups and Teams; Leadership; Cross-Cultural and Cross-Border Issues

January 2009 (Revised June 2009)
Case

KenCall - Can Nik Nesbitt's Venture Succeed in Kenya?

Nik Nesbitt is preparing a presentation of his Kenyan contact center startup to a group of angel investors visiting for the first time. The task has given him cause for some soul searching: has it been worth it to battle the impoverished infrastructure and... View Details

Keywords: Business Model; Entrepreneurship; Cross-Cultural and Cross-Border Issues; Kenya