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    • People  (5)
    • News  (172)
    • Research  (535)
  • Faculty Publications  (119)

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  • All HBS Web  (984)
    • People  (5)
    • News  (172)
    • Research  (535)
  • Faculty Publications  (119)
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  • March 2021
  • Case

P.F. Chang's

By: Ashish Nanda, Nitin Nohria and Margaret Cross
Excited yet apprehensive after being named CEO of P.F. Chang’s beginning July 1st, 2020, Damola Adamolekun was well aware of the extraordinary challenges facing the firm. The closure of businesses deemed “nonessential” owing to the COVID-19 pandemic had devastated the... View Details
Keywords: Restaurants; COVID-19 Pandemic; Scenario Planning; Scenarios; Health Pandemics; Risk and Uncertainty; Strategy
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Nanda, Ashish, Nitin Nohria, and Margaret Cross. "P.F. Chang's." Harvard Business School Case 721-380, March 2021.
  • 23 Nov 2021
  • Book

What It Takes to Build an Organizational Culture That Wins

cultural change and provides a playbook to help leaders hire productive employees, organize around teams and values, and lead by inclusion. In a nod to the times, he devotes space to tips for creating and maintaining culture in remote... View Details
Keywords: by Avery Forman
  • 11 Aug 2022
  • Research & Ideas

When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?

success less likely for people of certain backgrounds, or for those who are born with less wealth or privilege, Whillans says. “We want our children to believe that they can work hard and get ahead as a function of their effort but,... View Details
Keywords: by Michael Blanding; Education
  • 29 Jul 2002
  • Research & Ideas

Time Pressure and Creativity: Why Time is Not on Your Side

effects, and the dearth of rigorous empirical research, my research team and I set out to tackle the problem. My research team and I investigated time pressure and creativity as part of a multi-year research... View Details
Keywords: by Sean Silverthorne; Education; Fine Arts
  • 23 Apr 2019
  • First Look

New Research and Ideas, April 23, 2019

for the development and the smooth functioning of capital markets. At the same time, they are often motivated by their own private incentives. This, along with the trade-offs they face and the at-times unintended consequences of the... View Details
Keywords: Dina Gerdeman
  • 30 Sep 2002
  • Research & Ideas

Your Crisis Response Plan: The Ten Effective Elements

response team of perhaps five or six people who function as the leader's staff in the parallel crisis-management organization. 5. Preset activation protocols. Preset signals for activating and coordinating... View Details
Keywords: by Michael Watkins
  • 18 Aug 2009
  • First Look

First Look: August 18

approximately welfare neutral. Download the paper: http://www.hbs.edu/research/pdf/10-011.pdf Diversity in Experience and Team Familiarity: Evidence from Software Development (revised) Authors:Robert S. Huckman and Bradley R. Staats... View Details
Keywords: Martha Lagace
  • Research Summary

Reverse Innovation

VG and Chris Trimble reveal a bold discovery with far-reaching implications in REVERSE INNOVATION: Create Far From Home, Win Everywhere (Harvard Business Review Press; April 10, 2012;... View Details

  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

platforms function safely and effectively. In the research literature, they are considered "high-reliability organizations." According to some scholars, the explanation of the difference lies in these organizations'... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 06 Jun 2017
  • First Look

First Look at New Research and Ideas: June 6, 2017

functional definition of strategy as “the smallest set of choices to optimally guide other choices.” Among other things, the paper shows that strategy formulation by the CEO leads to both better strategy and better execution, and that a... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

manage team members, faced similar challenges.) In another move to build a more skilled, educated workforce, Walmart introduced a program in 2018 that offered workers the opportunity to enroll in online degree programs for $1 a day in... View Details
Keywords: by Julia Hanna; Retail
  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

a leadership guide to navigating a role that Fubini says is unlike any other, which leaves many new CEOs and leaders struggling to find their footing. “People strive for a long time to develop functional skills and operational knowledge... View Details
Keywords: by Michael Blanding
  • 30 Mar 2021
  • Research & Ideas

Commuting Hurts Productivity and Your Best Talent Suffers Most

negative health outcomes, including heart disease—Wu says this is the first study to analyze the impact on the innovation generated by firms and their workers. The research team analyzed a sample of 3,445 inventors and 1,180 firms in... View Details
Keywords: by Lane Lambert
  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

level of accountability for that performance. Furthermore, the influence of senior minority managers on hiring practices may differ substantially, depending on where a manager sits in the firm's hierarchy. Examining hiring practices on coaching staffs of View Details
Keywords: Sean Silverthorne
  • 17 Jan 2012
  • First Look

First Look: January 17

growth was driven primarily by functional managers rather than general managers. Using panel data on senior management positions, we explore the relationship between changes in executive team composition,... View Details
Keywords: Sean Silverthorne
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

how one CEO we’ve talked with builds in multiple perspectives to his decision-making. At his industrial products company, he has established bi-weekly meetings with his senior team focused on two questions: What do we know now that we... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

feel like they are losing every day. I believe this will be a marathon, not a sprint, and I will need help for the next many months to keep theirs and others’ spirits high so we can keep them for when we recover.” “How to motivate a team... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 16 Oct 2012
  • First Look

First Look: October 16

http://www.amazon.com/Enterprise-Analytics-Performance-Operations-Management/dp/0133039439/ Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right Authors:Thomas H. Davenport and Brook Manville... View Details
Keywords: Sean Silverthorne
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

enforcement agency. Its official fact sheet read, “The primary function of the FBI is law enforcement.” Today, the fact sheet reads “national security.” LESSONS ABOUT THE INTERPLAY OF DESIGN AND IDENTITY IN TIMES OF RADICAL CHANGE At each... View Details
Keywords: by Carmen Nobel
  • 10 Jan 2023
  • Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

before we fully embrace the new beginning. Think of it as that time between how you associate yourself with “we.” When you stop saying “at my last company, we ” but you have yet to associate yourself with the “we” of your new role and still refer to your new View Details
Keywords: by Julia Austin
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