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- Faculty Publications (38)
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- All HBS Web (313)
- Faculty Publications (38)
- 09 May 2017
- First Look
New Research and Ideas, May 9
to dealers with whom they have the strongest ties, and more so during periods of market turmoil. Systemically important dealers exploit their connections at the expense of peripheral dealers as well as clients, charging higher markups than to other View Details
Keywords: Sean Silverthorne
- 30 Aug 2004
- Research & Ideas
Mapping Your Board’s Effectiveness
internal processes. Consistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution. Keeping The Board Strategically Involved Take the experience of First Commonwealth... View Details
Keywords: by Robert S. Kaplan
- 29 May 2006
- Research & Ideas
Why CEOs Are Not Plug-and-Play
divest Fiat's core automobile business; when that was rejected by creditors and shareholders, he resigned in 2003. Consider, too, John Trani, who in 1997 left a long career at GE Plastics for toolmaker and hardware manufacturer Stanley... View Details
- 08 Jan 2001
- What Do You Think?
Have We Extended the Boundaries of the Firm Too Far?
the words of my colleague Tom Eisenmann, the "get big fast" strategy by focusing on core activities while doing the rest by partnering with others, including competitors. A large, successful firm such as Cisco Systems has used... View Details
Keywords: by James Heskett
- 01 Jan 2004
- News
A. G. Lafley, MBA 1977
P&G recently reported the strongest earnings in its long history, and its stock price has doubled since 2000. Key ingredients in the company's resurgence include innovation, micromarketing, and an emphasis on nurturing talent. Notes... View Details
- 29 May 2001
- Research & Ideas
Race Does Matter in Mentoring
interest of privacy, I have used pseudonyms for the participants.) Williams, an African-American, was born and raised in a middle-class neighborhood in Washington, DC. After earning his bachelor's degree at one of the nation's leading... View Details
Keywords: by David A. Thomas
- 05 Feb 2013
- First Look
First Look: Feb. 5
A core feature of youth service programs, namely their dual identity of helping others (i.e., service beneficiaries) and helping oneself (i.e., participants), might partly explain the mixed outcomes. We find that participants focus on one... View Details
Keywords: Sean Silverthorne
- Web
Institute Associates - Institute For Strategy And Competitiveness
(UCSF) School of Medicine, and Core Faculty of the Philip R. Lee Institute for Health Policy Studies. He holds a Bachelor of Science degree in Biomedical Engineering from Duke University, where he graduated magna cum laude, and an MD with... View Details
- 16 Aug 2010
- Lessons from the Classroom
HBS Introduces Marketing Analysis Tools for Managers
often a key deliverable in the core principles of marketing course at the undergraduate level and the core marketing management course at the MBA level. The toolkits provide analytical structure for... View Details
Keywords: by Sarah Jane Gilbert
- 23 Aug 2016
- First Look
August 23, 2016
information to shareholders). FANUC’s CEO, Yoshiharu Inaba, and his board must decide if and how to respond. One the one hand, the firm had been very successful having built leading global market shares in each of its core divisions and... View Details
Keywords: Sean Silverthorne
- 01 Oct 2002
- News
The Class of 1977
then methodically proceeded to rationalize P&G's cost structure, sold some businesses, acquired Clairol, and delivered upside revenues and earnings surprises within months. Rick and A.G. are two shining examples of how capable company... View Details
Keywords: Desmond Wong
- 27 Jun 2017
- First Look
First Look at New Research and Ideas, June 27
wages—randomly assigned to accrue to individuals or to a charity—in the presence of expectations-based reference points or targets. When individuals earn money for themselves, higher wages lead to higher effort with relatively muted... View Details
Keywords: Sean Silverthorne
- 08 Oct 2015
- Research & Ideas
Four Questions Fundraisers Must be Prepared to Answer
referred a donor to another organization that more closely fit with the individual’s philanthropic goals. That suggestion earned a $1 million “tip” a few months later, simply because the donor was so pleased to learn about an organization... View Details
Keywords: by Julia Hanna
- 24 May 2017
- News
John H. McArthur, MBA 1959, DBA 1963
Return to Alumni Achievement Awards main page TIMELINE 1934 Born, Burnaby, Canada 1957 Earns BCom, Forestry, University of British Columbia 1959 Earns MBA 1962 Joins HBS faculty 1963 View Details
Keywords: Susan Young
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
paper. Lost customers lead to untapped dollars. A McKinsey report estimated that reducing churn could increase earnings of a typical US wireless carrier by as much as 9.9 percent. It's no surprise then that executives in both the United... View Details
- 03 Oct 2018
- What Do You Think?
How Should Managers Deal with the Challenges of Building an Inclusive Workplace?
typical of others that have found “a strong correlation between gender diversity and a company’s bottom line.” Companies in the top quartile of gender diversity worldwide had a high likelihood of outperforming bottom-quartile industry peers in both View Details
Keywords: by James Heskett
- 04 Jun 2014
- What Do You Think?
Does Internet Technology Threaten Brand Loyalty?
some people will always need references such as brands. Others will be more adventurous, enjoying the search for new features. "At the core of human behaviour is human biology and that will not change because of information... View Details
- Web
HBS - Financials | From the Chief Financial Officer
did total operating expenses. This landmark reflected the expansion of core programs and higher MBA enrollment. The growth also reflected the rising costs required to maintain those revenue sources while continuing to invest in the... View Details
- 01 Feb 2008
- What Do You Think?
How Sustainable Is Sustainability in a For-Profit Organization?
investors alike that, as Gaurav Goel put it, "Sustainable businesses have lesser risks associated with their future earnings ... triple bottom line (economic, social, and environmental sustainability) reduces uncertainty." Or as... View Details
Keywords: by Jim Heskett
- 01 Jun 2009
- News
Cynthia Carroll
“International Power 50” list of women executives in 2008, has won praise for combining a conservative financial approach with progressive policies. Raised in New Jersey, Carroll studied geology at Skidmore College, went on to earn a... View Details