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- All HBS Web (943)
- Faculty Publications (128)
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- 14 Feb 2017
- First Look
First Look at New Research: February 14
in queue characteristics, we find that, on average, deviations lead to slower completion times, providing evidence of the costs of exercising discretion. Doctors tend to deviate more, and deviations tend to be less detrimental with... View Details
Keywords: Sean Silverthorne
- 17 Jan 2023
- In Practice
8 Trends to Watch in 2023
As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
- 07 Mar 2011
- Research & Ideas
Why Companies Fail—and How Their Founders Can Bounce Back
success. “In a start-up, if a company is doing well, and a founder gets greedy and takes more than his fair share, people sort of forgive him. But when a company is going down, when you protect your own interest it's always at the cost of... View Details
Keywords: by Carmen Nobel
- 13 May 2014
- First Look
First Look: May 13
services obtained in return, reduces general anti-tax sentiment, and holds satisfaction with tax payment stable despite increased compliance with tax dues. With tax noncompliance costing the U.S. government $385 billion annually,... View Details
Keywords: Sean Silverthorne
- 16 Nov 2021
- HBS Case
How a Company Made Employees So Miserable, They Killed Themselves
Though the company had already reduced its headcount by tens of thousands, its fixed costs remained higher than those of some competitors, so Lombard vowed to cut an additional 22,000 people. To reach its downsizing goal, Lombard told 200... View Details
Keywords: by Michael Blanding
- 29 Nov 2022
- Research & Ideas
Is There a Method to Musk’s Madness on Twitter?
doing so far at Twitter. But I would argue that many of these even sometimes laughable mistakes that we have seen over the last few weeks are an inevitable consequence of having to make some kinds of decisions here very, very quickly. For example, one big challenge for... View Details
- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
picking up garbage less often, and in turn, Miller noticed it “slowly began to lose its sense of order and community.” Inner-city gangs multiplied, violence rose, and tensions escalated between Black residents and police, with riots... View Details
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
in HAI and present-on-admission (POA) infection reporting rates that are strongly suggestive of upcoding. We conservatively estimate that 10,000 out of 60,000 annual reimbursed claims for POA infections (18.5%) were upcoded HAIs, costing... View Details
Keywords: Sean Silverthorne
- 22 May 2024
- HBS Case
Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore
system to get each of their users to contribute to the content,” Ghosh notes. Unlike other social platforms that force people to build a following in order for content to be seen, the tool enables users of all abilities to build on... View Details
- 12 Sep 2006
- First Look
First Look: September 12, 2006
the footprint are outsourced—module boundaries are redrawn and interfaces designed for this purpose. The result is an invested capital advantage, which can be used to drive the returns of competitors below their cost of capital. We... View Details
Keywords: Sean Silverthorne
- Research Summary
Overview
By: Boris Vallee
Professor Vallée focuses on financial innovation, investigating it from different angles. This research thread has led him to relate the methods and insights of corporate finance and banking with those of other subfields, including household finance, public finance,... View Details
- 2009
- Chapter
Creating Superior Customer Value in a Connected World
By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
insurance at a time and only pay for coverage on the days they actually drive. The high cost of the uninsured While 13 percent of drivers nationwide are uninsured, the problem is even worse in some states like California (17 percent),... View Details
- 08 Dec 2015
- First Look
December 8, 2015
of Psychological Science Advisers' By: Teachman, Bethany A., Michael I. Norton, and Barbara A. Spellman Abstract—On September 15, 2015, President Obama issued an Executive Order recommending that executive departments and agencies use... View Details
Keywords: Sean Silverthorne
- September 2020 (Revised June 2021)
- Case
Algramo
By: Michael Chu, Monica Silva and Mariana Cal
Founded in 2013 by José Manuel Moller in Chile, Algramo first became known for addressing the “poverty tax” (the surcharge paid by lower income families for staples sold in smaller sizes) through specially-designed dispensers in low-income neighborhood grocery stores... View Details
Keywords: Packaging-as-a-wallet; Plastic Waste; Business At The Base Of The Pyramid; Reusable Packaging; Alliances With FMCGs To Meet ESG Goals; Social Entrepreneurship; Environmental Sustainability; Strategy; Value Creation; Goals and Objectives; Business Model; Consumer Products Industry; Latin America; South America; Chile
Chu, Michael, Monica Silva, and Mariana Cal. "Algramo." Harvard Business School Case 321-079, September 2020. (Revised June 2021.)
- 04 Jun 2013
- First Look
First Look: June 4
experimenter who had made them wait, or not interrupting at all. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=44857 Measurement Errors of Expected Returns Proxies and the Implied Cost of Capital By: Wang, Charles C.Y.... View Details
Keywords: Sean Silverthorne
- 19 Sep 2017
- First Look
First Look at New Research and Ideas, September 19
diversification strategies. The article concludes by suggesting a research agenda for dynamic capabilities. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53220 Carbon Tariffs: Effects in Settings with Technology Choice and Foreign Production View Details
Keywords: Sean Silverthorne
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
other's participation on board the same platform in order to generate any economic value. In traditional one-sided markets, firms serve different types of customers, but they lack the interdependency: For instance, hair salons can choose... View Details
- 05 Mar 2013
- First Look
First Look: March 5
PublicationsHow to Identify the Best Customers for Your Business Authors:Cespedes, Frank V., James P. Dougherty, and Ben S. Skinner III Publication:MIT Sloan Management Review Abstract How can businesses achieve profitable growth so that their View Details
Keywords: Sean Silverthorne
- 30 Nov 2015
- Research & Ideas
Donors Are Turned Off by Overhead Costs. Here’s What Charities Can Do
recommendations from watchdogs like CharityWatch, which tend to give higher ratings to charities with low overhead costs. But that can lead to a harmful cycle in which charities keep their overhead costs unreasonably low in View Details
Keywords: by Carmen Nobel