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      • Book Review

      Book Review of Identity in Organizations: Building Theory Through Conversations edited by David A. Whetten and Paul C. Godfrey

      By: J. Polzer
      Keywords: Identity; Organizations; Theory; Communication
      Citation
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      Polzer, J. "Book Review of Identity in Organizations: Building Theory Through Conversations edited by David A. Whetten and Paul C. Godfrey." Administrative Science Quarterly 45, no. 3 (September 2000): 625–628.
      • May 2000
      • Supplement

      Bain & Co., Inc.: Phyllis Yale in Conversation with MBA students

      By: Ashish Nanda
      Phyllis Yale, chairman of Bain's Compensation and Promotion Committee (CPC), discusses how the CPC decided on four promotion cases. She reflects on the impact of the promotion decision-making process on the firm. View Details
      Keywords: Decision Choices and Conditions; Compensation and Benefits; Service Industry
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      Nanda, Ashish. "Bain & Co., Inc.: Phyllis Yale in Conversation with MBA students." Harvard Business School Video Supplement 800-503, May 2000.
      • winter 2000
      • Article

      Closing the Strategic Generation Gap: A Conversation with Christopher Bartlett

      By: C. A. Bartlett
      Keywords: Strategy; Spoken Communication
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      Bartlett, C. A. "Closing the Strategic Generation Gap: A Conversation with Christopher Bartlett." Leader to Leader 15 (winter 2000): 27–32.
      • August 1996
      • Supplement

      Andersen Consulting - EMEAI: Bill Barnard on Organization Change

      By: Ashish Nanda and Michael Y. Yoshino
      Remarks by William (Bill) Barnard, partner-in-charge for Strategic Services in the subregion of Western Europe, in a conversation he had with Professors Ashish Nanda and Michael Yoshino of the Harvard Business School on November 1, 1995. View Details
      Keywords: Management Teams; Organizational Change and Adaptation; Consulting Industry; Europe
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      Nanda, Ashish, and Michael Y. Yoshino. "Andersen Consulting - EMEAI: Bill Barnard on Organization Change." Harvard Business School Video Supplement 397-501, August 1996.
      • February 1996
      • Supplement

      Dennis Hightower in Conversation with MBA Students - Nov. 21, 1994, Video

      By: Ashish Nanda
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      Nanda, Ashish. "Dennis Hightower in Conversation with MBA Students - Nov. 21, 1994, Video." Harvard Business School Video Supplement 396-512, February 1996.
      • March 1995 (Revised May 1996)
      • Supplement

      Dennis Hightower in Conversation with MBA Students, November 21, 1994 (Supplement)

      By: Ashish Nanda
      Supplements Walt Disney's Dennis Hightower: Taking Charge & Dennis Hightower: Walt Disney's Transnational Manager. View Details
      Keywords: Multinational Firms and Management
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      Nanda, Ashish. "Dennis Hightower in Conversation with MBA Students, November 21, 1994 (Supplement)." Harvard Business School Supplement 395-149, March 1995. (Revised May 1996.)
      • Article

      Republic N.Y.'s Bid for Green Point Holds Lessons on S&L Conversions

      By: B. C. Esty
      Keywords: Learning; Bids and Bidding
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      Esty, B. C. "Republic N.Y.'s Bid for Green Point Holds Lessons on S&L Conversions." American Banker (January 12, 1994), 6 and 17.
      • June 1992 (Revised March 2006)
      • Case

      Concordia Casting Company

      By: F. Warren McFarlan
      Describes five years of development in a centralized data processing activity serving a highly decentralized corporation. Data processing manager discovers that a major software system conversion is a full year behind schedule, and subsequently makes several managerial... View Details
      Keywords: Analytics and Data Science; Applications and Software; System; Information Technology; Change Management; Organizational Change and Adaptation; Leadership Style; Leading Change; Human Resources; Conflict and Resolution; Supply Chain Management; Accounting; Auto Industry
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      McFarlan, F. Warren. "Concordia Casting Company." Harvard Business School Case 192-151, June 1992. (Revised March 2006.)
      • September 1991 (Revised September 2010)
      • Case

      Dore-Dore

      By: Janice H. Hammond and Audris Wong
      Dore-Dore, a French manufacturer of socks and children's knitwear, has just converted a portion of its knitwear operations to a flexible modular system to allow faster response and greater flexibility. The case provides an opportunity to assess the changes in knitwear... View Details
      Keywords: Order Taking and Fulfillment; Logistics; Production; Performance Productivity; Apparel and Accessories Industry; France
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      Hammond, Janice H., and Audris Wong. "Dore-Dore." Harvard Business School Case 692-028, September 1991. (Revised September 2010.)
      • June 1990 (Revised October 1991)
      • Case

      Lake Pleasant Bodies Case (A)

      By: Joseph L. Badaracco Jr.
      Presents a classic dilemma in legal ethics--the conflict between an attorney's obligations as an attorney, in this case to protect a client's confidentiality, and his or her own moral obligations as a person. An attorney must decide how to respond to the father of a... View Details
      Keywords: Decision Choices and Conditions; Moral Sensibility; Questionnaires; Attorney and Client Relationships; Social Psychology; Conflict Management; Legal Services Industry
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      Badaracco, Joseph L., Jr. "Lake Pleasant Bodies Case (A)." Harvard Business School Case 390-212, June 1990. (Revised October 1991.)
      • January 1990 (Revised March 1991)
      • Case

      American Red Cross Blood Services: Northeast Region

      By: Robert L. Simons
      Recounts the financial difficulties and management changes experienced by American Red Cross Blood Services: Northeast Region (NER) during the 1980s. After summarizing industry-wide changes in the collection, testing, and distribution of blood and blood products, the... View Details
      Keywords: Change Management; Budgets and Budgeting; Financial Management; Restructuring; Health; SWOT Analysis; Social Enterprise; Marketplace Matching; Management Style; Organizational Culture; Organizational Change and Adaptation; Medical Devices and Supplies Industry; Health Industry; North and Central America
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      Simons, Robert L. "American Red Cross Blood Services: Northeast Region." Harvard Business School Case 190-078, January 1990. (Revised March 1991.)
      • February 1988 (Revised May 1988)
      • Background Note

      Note on Debt-Equity Conversions in Latin American Countries

      By: Ray A. Goldberg
      Keywords: Borrowing and Debt; Equity; Development Economics; Latin America
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      Goldberg, Ray A. "Note on Debt-Equity Conversions in Latin American Countries." Harvard Business School Background Note 588-063, February 1988. (Revised May 1988.)
      • March 1986 (Revised November 1990)
      • Case

      Valerie Morgan

      By: Howard H. Stevenson
      Presents interviews and conversations with a woman who recently started a publishing house. Primarily concerns her immediate future regarding harvesting options: IPO, sell out, step up to chairman, venture capital, etc. Also deals with the excitement and thrill of... View Details
      Keywords: Interactive Communication; Decision Choices and Conditions; Entrepreneurship; Cash; Initial Public Offering; Business or Company Management; Strategic Planning; Publishing Industry
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      Stevenson, Howard H. "Valerie Morgan." Harvard Business School Case 386-164, March 1986. (Revised November 1990.)
      • January 1983 (Revised February 1988)
      • Case

      Hospital Corp. of America (B)

      By: W. Carl Kester
      Focuses on HCAs financing options for reaching its target capital structure. The options include new equity conversion of convertible debentures, a debt-for-equity swap, the sale of assets, and fixed-rate debt. Students must address the problem of market timing and... View Details
      Keywords: Assets; Capital Structure; Cash Flow; Equity; Debt Securities; Credit Derivatives and Swaps; Health Industry; United States
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      Kester, W. Carl. "Hospital Corp. of America (B)." Harvard Business School Case 283-054, January 1983. (Revised February 1988.)
      • November 1982
      • Case

      Conversion Training at New England Telephone (A)

      By: D. Quinn Mills and E. Mary Lou Balbaky
      Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England
      Citation
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      Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (A)." Harvard Business School Case 383-099, November 1982.
      • November 1982
      • Case

      Conversion Training at New England Telephone (B)

      By: D. Quinn Mills and E. Mary Lou Balbaky
      Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England
      Citation
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      Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (B)." Harvard Business School Case 383-100, November 1982.
      • 1982
      • Article

      When Self-Descriptions Contradict Behavior: Actions do Speak Louder than Words

      By: T. M. Amabile and L. Kabat
      Subjects viewed two videotapes, one depicting a stimulus person's self-description and the other depicting that person's behavior in a conversation, according to a four-way factorial design personality descriptor used in the self-description ("introvert" or... View Details
      Keywords: Behavior; Perception; Cognition and Thinking; Judgments
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      Amabile, T. M., and L. Kabat. "When Self-Descriptions Contradict Behavior: Actions do Speak Louder than Words." Social Cognition 1 (1982): 311–335.
      • 1980
      • Other Unpublished Work

      Condominium Conversion in Massachusetts: An Evaluation of its Benefits and Costs

      By: Dutch Leonard, J.F. Kain and K.E. Case
      Keywords: Housing; Cost vs Benefits; Massachusetts
      Citation
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      Leonard, Dutch, J.F. Kain, and K.E. Case. "Condominium Conversion in Massachusetts: An Evaluation of its Benefits and Costs." January 1980.
      • Article

      AI Companions Reduce Loneliness

      By: Julian De Freitas, Zeliha Oğuz-Uğuralp, Ahmet K. Uğuralp and Stefano Puntoni
      Chatbots are now able to engage in sophisticated conversations with consumers in the domain of relationships, providing a potential coping solution to widescale societal loneliness. Behavioral research provides little insight into whether these applications are... View Details
      Keywords: AI and Machine Learning; Well-being; Emotions; Applications and Software
      Citation
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      De Freitas, Julian, Zeliha Oğuz-Uğuralp, Ahmet K. Uğuralp, and Stefano Puntoni. "AI Companions Reduce Loneliness." Journal of Consumer Research (in press).
      • Research Summary

      Developing Organizational Capabilities to Compete

      By: Michael Beer

      Michael Beer’s current research focuses on the question of what makes an Effective Organization. Based on his extensive research and practice about this question Beer has identified six highly interrelated core capabilities:

      1. Capacity of the... View Details
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