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  • All HBS Web  (368)
    • News  (80)
    • Research  (216)
  • Faculty Publications  (65)

Show Results For

  • All HBS Web  (368)
    • News  (80)
    • Research  (216)
  • Faculty Publications  (65)
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  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

private treatment that they and their families can afford. In poor countries, consumers are best advised to keep their own medical records since nothing approaching an electronic record-keeping system is available. As a result, enormous innovation in the View Details
Keywords: by John A. Quelch; Health
  • 20 Nov 2007
  • First Look

First Look: November 20, 2007

September 2007, that strategy was due for a major test. TiVo was a maker of digital video recorder (DVR) products and a distributor of DVR technology. Rogers believed that macro-trends in the home entertainment industry—the convergence of standard television with the... View Details
Keywords: Martha Lagace
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

traditional elements of energy transmission and delivery with information technology-heralds a new era in the power industry. Many new business opportunities will be created as the smart grid gets developed. What strategies should Cisco... View Details
Keywords: Sean Silverthorne
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

business model for decades. Shrewd observers knew it. The company did not transform itself because it could continue to coast along, living in the reflected aura of its past glory. GM's leadership acted in 2008 as if it were 1998 or 1988.... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 02 Mar 2015
  • Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

Alvarez, and research associate Dan Greenberg (Harvard MBA 2012). Their new book Retail Revolution: Will Your Brick-and-Mortar Store Survive?, predicts, among many other things, the continuing decline of major brick and mortar brands... View Details
Keywords: by Sean Silverthorne; Retail
  • 30 Jun 2009
  • First Look

First Look: June 30

team familiarity and variation in experience, we see a complementary effect on measures of delivery performance (i.e., a project being delivered on time and on budget). In team familiarity, our paper identifies one mechanism for capturing... View Details
Keywords: Martha Lagace
  • 19 Nov 2013
  • First Look

First Look: November 19

transparency is customarily trained on elected officials as a means of ethical oversight, our research documents the benefits of increased transparency into the delivery of government services. Download working paper:... View Details
Keywords: Sean Silverthorne
  • 11 May 2010
  • First Look

First Look: May 11

had implemented changes to regulated but competitive insurance and provider markets, and the United Kingdom, which had introduced market-style initiatives while keeping insurance and delivery under the National Health Service. Purchase... View Details
Keywords: Martha Lagace
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

forced me to work hard to develop ways to support my proposition, which ultimately they came to see as reasonable, if not obvious in retrospect. Since that time, my research has continued to investigate how group dynamics affect an... View Details
Keywords: by Sarah Jane Gilbert
  • 06 Dec 2011
  • First Look

First Look: Dec. 6

matches, especially for firms likely to be financially constrained. The effect is associated with the discrete change in label from investment-grade to speculative-grade, not with changes in continuous measures of credit quality. We do... View Details
Keywords: Sean Silverthorne
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

mortgage lender are considering how to bring the bank's restructuring to a successful conclusion as the country's economy continues to suffer from the impact of the 2001-2002 currency crisis and default. As the bank's competitors, many of... View Details
Keywords: Martha Lagace
  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

cycle management and the need to look at order-level details proved correct. It was a highly leveraged approach that helped support trends in re-engineering, supply chain management, activity-based costing, and continuous improvement. Q:... View Details
Keywords: by Sarah Jane Johnston
  • 20 Aug 2001
  • Research & Ideas

Making an Ally of Uncle Sam

negotiating over price, quality and delivery terms, they divide that pie. Changing The Game The players in the value net continually seek to change the game to create and claim more value. While Ford and its... View Details
Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar
  • 29 Sep 2009
  • First Look

First Look: September 29

Third Edition of Commentaries and Cases on the Law of Business Organization continues to provide a refreshingly accessible economic analysis perspective. The distinguished team of authors introduces and explains economic concepts in a way... View Details
Keywords: Martha Lagace
  • 11 Oct 2016
  • First Look

October 11, 2016

service requests to their city government. Users who viewed photos of city workers responding to their service requests were more likely to continue using the app over the ensuing 13 months, demonstrating that operational transparency led... View Details
Keywords: Sean Silverthorne
  • 08 May 2012
  • First Look

First Look: May 8

clinical psychologists and journal editors, divide a continuous flow of judgments into subsets. College admissions interviewers, for instance, evaluate but a handful of applicants a day. We conjectured that in such situations, individuals... View Details
Keywords: Carmen Nobel
  • 31 May 2016
  • First Look

May 31, 2016

classical measure, a substantially increased interest rate, has no effect for most participants and raises the savings balance only for the very top of the distribution. A second experiment, conducted a year later, tests an alternative View Details
Keywords: Sean Silverthorne
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

has led to greater focus and the ability to construct meaningful performance objectives and standards across the agency. Roca has been using performance-tracking and client profile data to ensure optimal service delivery and optimal... View Details
Keywords: by Julia Hanna
  • 23 Aug 2016
  • First Look

August 23, 2016

construct a spatially continuous index of pairwise-industry agglomeration and investigate the patterns and determinants underlying the global economic geography of multinational firms. In particular, we run a horserace between two... View Details
Keywords: Sean Silverthorne
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

to develop Alfred’s routes and respond to customer requests in conjunction with other service providers, for example grocery delivery services, in what the founders describe as their "B2B2C" business model. Alfred won the... View Details
Keywords: Sean Silverthorne
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