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- Faculty Publications (66)
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- All HBS Web (357)
- Faculty Publications (66)
- 01 Apr 1998
- News
Emerging Information
offices in 18 countries. The firm's main product, ISI Emerging Markets, is a continually evolving resource of information covering emerging markets in Europe, Latin America, and Asia. Contracting with local information providers - from... View Details
Keywords: Paul Michelman
- Web
Approaching Business with an Artistic Eye - Global Activities 2020
Satchu‐Burgstone Prize, which was split equally between the two winners, helped Darza fund marketing initiatives beyond its base in Lebanon, including Qatar and Kuwait, and expand its delivery coverage. After graduating in May, Halwani... View Details
- Web
HBS - From The Dean
differences. Because everything we do is in service to our mission of educating leaders who make a difference in the world, the third aspiration is transformation in our educational programs. This includes both what we teach and how we deliver that content. We must... View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
if your toilet blows up, you aren't going to wait two days for delivery for a part from (competitor) Amazon Prime. You need that part right now. You need it to be in stock, and you need somebody to help you understand what to do, what... View Details
- Web
IT Strategy: HBS IT Website Provides Easier Access to News and Support | Information Technology
engaging. In tandem, the IT Service Delivery team led an effort to build a new support portal to improve access to help information, support details, and service statuses. The teams ensured integration of the two sites was as seamless as... View Details
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
coupled with this delivery system that was, wittingly or not, heartless. And I've been at it since then. I wrote Market-Driven Health Care, which was a very popular book. But the part of it that I thought was the most important, which is... View Details
- Web
Institute Associates - Institute For Strategy And Competitiveness
Austin. He is a nationally recognized leader in orthopaedic surgery and value-based health care payment and delivery models. Prior to joining the Dell Medical School, he was the William R. Murray Endowed Professor and Vice Chair of... View Details
- Web
Women, Work, and the “M” Word - Blog: Health Supplement
Practitioners Topics Topics Biotech/pharma Care Delivery Clinical Trials Digital Health Global Health Health Care Entrepreneurship Health Care Innovation Health Care Investment Health Care at HBS Insurance/payor Medical... View Details
- 12 Oct 1999
- Research & Ideas
Rapid Response: Inside the Retailing Revolution
get what they wanted. Choices were more limited, delivery time was measured in months, and warehouses were typically piled high with mountains of expensive inventory—often comprised of too many unpopular products and too few hot sellers.... View Details
- 15 Nov 2004
- Research & Ideas
Solving the Health Care Conundrum
providers are beginning to offer unique services, creating the facilities and organizations to effectively deliver them, and gathering the data to show superior performance and to continue to improve. Public policy can help accelerate... View Details
- 10 Sep 2021
- Blog Post
Perspectives on Anti-Racism in the HKS Curriculum
common understanding of the structural inequalities that current leaders have failed to address. Just as Quantitative Analysis and Empirical Methods taught techniques to analyze issues and Policy Design and Delivery offered frameworks to... View Details
- 01 Oct 1996
- News
An Atypical Case — Robin G. Berglund (MBA 1971)
At the Cedars-Sinai Hospital complex in Los Angeles, patients, visitors, doctors, nurses, and delivery people stream up and down the hallways on a busy summer afternoon. The bank of phones in the lobby is fully occupied. On one of them,... View Details
Keywords: Thomas Frick
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
in three ways. First, the early adopters who valued the club-like atmosphere of relaxing over a quality cup of coffee found themselves in a minority. To grow, Starbucks increasingly appealed to grab and go customers for whom service meant speed of order View Details
- 01 Jun 1998
- News
Renewing Baker: Tom Michalak, Executive Director of Baker Library
beginning to be recognized as a leader in the delivery of electronic information to the desktops of students and faculty. Do you agree with those who predict the decline of libraries as technology proliferates? No, not at all. Rather, the... View Details
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
continuously update plans and actions against rapidly shifting challenges. 1. Pierce the fog of war Carl von Clausewitz, a Prussian general and military theorist, coined the term "fog of war." He understood that a strategy... View Details
Keywords: by Euvin Naidoo
- 14 Jul 2021
- News
The First Five Years: Nicolas Manes (MBA 2020)
did you and your company address the challenges that came with the pandemic? “Honestly, right now our biggest problem is keeping up with demand. We hired the head of product of the largest delivery app in Latin America to help us View Details
- 01 Jun 2020
- News
Prognosis
Physicians Organization. Slavin and Huckman joined the HBS Alumni Bulletin to discuss the ways in which MGH was able to redeploy resources to meet the surge of patients, and how the delivery of health care might be forever changed as a... View Details
- 01 Dec 2020
- News
Finding The Right Patient-Provider Match
you are an $8 billion health system and you have 2 percent more appointments scheduled, that’s $160 million of downstream revenue.” While the financial savings are significant, equally important—to both doctors and patients—is the ability to get to the right provider... View Details
Keywords: Susan Young
- Web
What Others Are Saying - Institute For Strategy And Competitiveness
Technology & Innovation Professor of Business Policy, INSEAD “Michael Porter’s stature as the preeminent business strategist in the world is unassailable. He invented the theory of competitive advantage and continues to innovate insights... View Details
- 01 Sep 2017
- News
Read All About It: Journalism Can Be Profitable
already have a stronghold on news dissemination, will start to produce original, high-quality journalism. If this were to happen, how will traditional media organizations continue to add value for their paying users? —Ken Bridges (OPM 29,... View Details