Publications

Read Now

April 2020 (Revised October 2021)
Case

SpaceX, Economies of Scale, and a Revolution in Space Access

By: Matthew C. Weinzierl, Kylie Lucas and Mehak Sarang

From the time he transformed the world of online banking, Elon Musk established himself as a bold innovator. After selling X.com to PayPal in 2002, he founded a series of revolutionary start-ups, starting with Space Exploration Technologies (SpaceX). Hoping to "make... View Details

Keywords: Space Tech; Space Access; Vision; Economies Of Scale; Technological Innovation; Emerging Markets; Commercialization; Finance; Aerospace Industry

Educators

16 Dec 2022
Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

human toll to letting algorithms do the work. “Maybe there is a bias from people who have been traditionally hiring men.” Searches on popular recruiting sites might seem like a neutral way to find prospective candidates, but their underlying View Details

Keywords: by Michael Blanding; Technology

October 2022
Article

How Leaders with Divergent Visions Generate Novel Strategy: Navigating the Paradox of Preservation and Modernization in Swiss Watchmaking

By: Ryan Raffaelli, Rich DeJordy and Rory M. McDonald

How do leaders with divergent visions for their organization come together to create a novel strategy? This paper employs paradox as a lens to investigate how leader-dyads can integrate opposing strategies to produce a new, generative approach. Drawing on a qualitative... View Details

Keywords: Strategic Paradoxes; Senior Leaders; Organizational Reinvention; Leadership; Technological Innovation; Innovation and Management; Innovation Strategy; Change; Manufacturing Industry; Consumer Products Industry; Switzerland

Read Now

January 1996 (Revised September 2001)
Teaching Note

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function Series TN

By: F. Warren McFarlan

Teaching Note for (9-193-144), (9-193-145), and (9-193-178). View Details

Keywords: Job Cuts and Outsourcing; Information Technology; Technology Industry

March 2001
Teaching Note

Lucent Technologies New Ventures Group TN

By: Rosabeth M. Kanter

Teaching Note for (9-300-085). View Details

Keywords: Computer Industry; Computer Industry; New Jersey

August 1995
Teaching Note

Xerox: Outsourcing Global Information Technology Resources TN

By: Richard L. Nolan

Teaching Note for (9-195-158). View Details

Keywords: Revenue; Information Technology; Technological Innovation; Contracts; Decisions; Job Cuts and Outsourcing; Computer Industry

1994
Article

Integration and Dynamic Capability: Evidence from Development in Automobiles and Mainframe Computers

By: M. Iansiti and K. B. Clark

Keywords: Integration; Growth and Development; Information Technology; Information Infrastructure

Web

Tips for Working Remotely | Information Technology

Tips for Working Remotely Whether it's because of the need to travel to other locations, because of various demands in each of our lives or simply because of the flexibility that technology provides us, many of us take the opportunity to... View Details

March 1998
Article

Computer Software Accounting Review: Closing the Loop but not Eliminating the Problem

By: David F. Hawkins

Keywords: Applications and Software; Accounting

1 Nov 1989
Conference Presentation

Computer Supported Cooperative Work: A Field Study on Organization Assimilation of Innovation

By: L. M. Applegate

Keywords: Information Technology; Cooperation

September 1997 (Revised October 1997)
Case

Information at the World Bank: In Search of a Technology Solution (B)

By: W. Earl Sasser and Josep Valor

Acting on his vision to make the World Bank a knowledge institution, bank President Wolfensohn announces the creation of an Information and Knowledge Management Council and an Information Solutions Group, headed by a newly nominated CEO, Mohamed Muhsin. This case... View Details

Keywords: Organizational Change and Adaptation; Information Technology; Knowledge Management; Management Teams; Information Management; Banks and Banking; Banking Industry

Educators

December 1996
Article

How "Real" Are Computer Personalities? Psychological Responses to Personality Types in Human-Computer Interaction

By: Y. Moon and C. I. Nass

Keywords: Information Technology; Health; Identity

2019
Working Paper

From Know-It-Alls to Learn-It-Alls: Executive Development in the Era of Self-Refining Algorithms, Collaborative Filtering and Wearable Computing

By: Mihnea Moldoveanu and Das Narayandas

We examine the future of executive education on a technological and cultural landscape that is imminent but different to the one we are accustomed to. We show how the contextualization, socialization and personalization of learning—avowed but distal goals of current... View Details

Keywords: Executive Education; Leadership Development; Technological Innovation; Customization and Personalization; Management Skills; Knowledge Acquisition; Knowledge Sharing

Read Now

01 Dec 2000
News

Global Leadership Initiative's Director Focuses on Technology

legacy of leadership beyond the scope of the School's MBA and Executive Education Programs. "The idea is to reach out to alumni and to the world at large, deploying innovative technology to leverage traditional and nontraditional... View Details

Keywords: Nancy O. Perry; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

Web

A-Z List of Tools | Information Technology

MessageMe Multimedia Cases O O365 Office Apps O365 SharePoint O365 Teams OneDrive P Panopto PeopleSoft Pharos Uniprint Phonebook Poll Everywhere Q Qualtrics R Research Computing Services (DRFD) Research Information System (RIS), VPN... View Details

April 1997
Article

Firm Asymmetries and Sequential R&D: Theory and Evidence from the Mainframe Computer Industry

By: T. Khanna and M. Iansiti

Keywords: Research and Development; Theory; Information; Information Infrastructure; Information Technology; Computer Industry