Community Banks - Publications - Faculty & Research

04 Nov 2010
What Do You Think?

Why Do We Chase Stars?

leadership," according to Fidel Arcenas. As Ratnaja Gogula put it, " traits (that) make women better contenders for talent portability (include) women's ability to better cope with stress, better communicate and multi-task... View Details

Keywords: by Jim Heskett

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

creative or integrative thinking, or experiential learning and project work. A few schools were cutting-edge in one or more of these areas. Other schools felt that the business school community as a whole had a long way to go. So while... View Details

Keywords: by Martha Lagace; Education

03 Apr 2019
Book

Fintech's Game-Changing Opportunities for Small Business

Artificial intelligence, machine learning, and big data will transform financial services and small-business lending long before they impact driverless cars, predicts Harvard Business School Senior Fellow Karen G. Mills. “As we speak, large View Details

Keywords: by Martha Lagace; Banking; Banking

28 Aug 2014
Op-Ed

Government Can Do More to Unfreeze Small Business Credit

released in May 2013, economists from the Federal Reserve Bank of Minneapolis quantified the costs of increased regulation on community banks, modeling the impact of new regulatory costs as the hiring of... View Details

Keywords: by Karen Mills; Banking

04 Aug 2014
Op-Ed

Why Small-Business Lending Is Not Recovering

more tentative for small firms than for large firms. Regarding points of access to capital, community banks have long been crucial to small business lending. But community... View Details

Keywords: by Karen Mills; Banking; Banking

March 1989
Article

Cheap Talk and the Fed: A Theory of Imprecise Policy Announcements

Keywords: Theory; Policy; Announcements; Central Banking; United States

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02 Jul 2015
Op-Ed

The Future of the Greek Economy

pay wages? Why pay loans? With what? What does a "no" mean? What does a "yes" guarantee? These weeks have been a nightmare, with no medium of exchange and banks facing growing lines of depositors who want to withdraw... View Details

Keywords: by Laura Alfaro, Dante Roscini & George Serafeim; Banking

2023
Working Paper

Firm Visibility and Acquisition Likelihood: Evidence from Seeking Alpha Coverage

By: Pu Gu, Benjamin Yost and Yuan Zou

This study investigates whether social media coverage influences a firm’s likelihood of being acquired. Specifically, we hypothesize that coverage of a firm on the Seeking Alpha platform raises its visibility to potential acquirers and M&A advisers (i.e., investment... View Details

Keywords: Social Media; Mergers and Acquisitions; Marketplace Matching; Investment Banking

Citation

SSRN

March 2014 (Revised June 2015)
Case

Can Mexico Make Democracy Work?

By: Gunnar Trumbull and Jonathan Schlefer

Enrique Peña Nieto, the presidential candidate of the old Mexican ruling party elected in 2012, passed the most fundamental reforms in at least two decades. They included allowing private competition in the energy sector, including with the state-owned oil company,... View Details

Keywords: Democratization; Economic Development; Competition Policy; Exchange Rates; Comparative Advantage; Growth and Development; Government Legislation; Political Elections; Economic Growth; Governing Rules, Regulations, and Reforms; Communications Industry; Communications Industry; Communications Industry; Latin America; Mexico

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01 Jun 2009
Lessons from the Classroom

The Challenges of Investing in Science-Based Innovation

Education program called Managing Breakthroughs—From Science to Enterprise. "Wall Street has conventional and not always accurate measures of a company's value." Take Bank of America, which just renewed a $25 million, five-year... View Details

Keywords: by Julia Hanna; Banking; Banking; Banking

14 Jul 2003
Research & Ideas

Keeping Your Balance With Customers

and profits could be derived from scale. Customer management was relegated to selling and promoting the company's products. The customer relationship was seldom the issue. The New Economy has changed all of this. With the evolution of computer and View Details

Keywords: by Robert S. Kaplan & David P. Norton

February 2025
Article

Improving Customer Compatibility with Tradeoff Transparency

By: Ryan W. Buell and MoonSoo Choi

Through a large-scale field experiment with 393,036 customers considering opening a credit card account with a nationwide retail bank, we investigate how providing transparency into an offering’s tradeoffs affects subsequent rates of customer acquisition and long-run... View Details

Keywords: Transparency; Customer Selection; Customer Compatibility; Retention; Service Operations; Service Delivery; Marketing Strategy; Marketing Communications; Customer Focus and Relationships; Customer Satisfaction; Banking Industry; Australia

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22 Apr 2014
First Look

First Look: April 22

control over the use of remittances. In partnership with a Salvadoran bank, we offered U.S.-based migrants from El Salvador bank accounts in their home country into which they could send remittances. We randomly varied migrant control... View Details

Keywords: Sean Silverthorne

20 Sep 2016
First Look

September 20, 2016

to Jewish organizational life. Inspired by 30 years of pioneering work by retail giant Leslie Wexner’s philanthropic focus on Jewish leadership, More Than Managing brings together diverse and remarkable thinkers to address challenges facing View Details

Keywords: Sean Silverthorne

May 2008 (Revised September 2014)
Teaching Note

TD Canada Trust (A), (B), and (C)

By: Dennis Campbell

Keywords: Performance Evaluation; Banks and Banking; Mergers and Acquisitions; Customer Focus and Relationships; Profit; Balanced Scorecard; Service Delivery; Announcements; Compensation and Benefits; Canada

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23 Jan 2008
Op-Ed

A House Divided: Investment or Shelter?

country, they yearned for shelter, a sanctuary in a new land. That shelter could be a tenement, a farmstead, a ramshackle cottage. For families, home had a connotation of safety and stability. Banks did not lend with 30-year amortizing... View Details

Keywords: by Nicolas P. Retsinas; Banking; Banking; Banking

21 Nov 2005
Research & Ideas

The Geography of Corporate Giving

maintains its focus on the headquarters location, this may have a detrimental effect on areas that are losing headquarters. Our interviewees described how local banks used to be the largest supporters of social programs in one of the... View Details

Keywords: by Sean Silverthorne

20 Feb 2018
First Look

First Look at New Research and Ideas, February 20, 2018

Crisis By: Becker, Bo, and Victoria Ivashina Abstract—By the end of 2013, the share of government debt held by the domestic banking sectors of Eurozone countries was more than twice its 2007 level. We show that this type of increasing... View Details

Keywords: Sean Silverthorne

09 Jun 2003
Research & Ideas

Incentives and Operational Excellence

important reason, but by no means the only one, he added. Others include communication problems, a lack of hierarchy for resolving issues—think of Ford and Firestone, and the finger-pointing on both sides—and the potential for data... View Details

Keywords: by Martha Lagace