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- All HBS Web (506)
- Faculty Publications (109)
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- April 2024 (Revised July 2024)
- Case
Unleashing Human Magic at Best Buy
By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details
Keywords: Change Management; Transformation; Transition; Communication Intention and Meaning; Communication Strategy; Customer Focus and Relationships; Health Care and Treatment; Digital Transformation; Digital Strategy; Job Cuts and Outsourcing; Labor; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Business or Company Management; Crisis Management; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Failure; Success; Personal Development and Career; Strategic Planning; Adaptation; Competition; Alignment; Business Strategy; Retail Industry; Minneapolis; Minnesota; United States
Schlesinger, Leonard A., Sunil Gupta, and Amram Migdal. "Unleashing Human Magic at Best Buy." Harvard Business School Case 524-072, April 2024. (Revised July 2024.)
- 02 Feb 2004
- What Do You Think?
Leadership: A Matter of Sustaining or Eliminating Groupthink?
views as possible ... and then get the buy in for the execution process." Anshu Vats expressed this view a bit differently when he said, "Groupthink is heavily discouraged in the companies where the leaders lead from behind. ... This View Details
Keywords: by James Heskett
- January 2008 (Revised March 2011)
- Case
Henry J. Kaiser and the Art of the Possible
By: Anthony J. Mayo, Mark Benson and David Chen
From his humble beginnings as a local salesman in New York, Henry J. Kaiser rose to become one of the leading industrialists of 20th century America. Though he had no technical engineering training, Kaiser mastered the management and execution of plans for several... View Details
Keywords: History; Mission and Purpose; Transition; Management Practices and Processes; Construction; Corporate Entrepreneurship; Leadership Style; Business History; Business Growth and Maturation; Civil Society or Community; Business Strategy; Planning; Construction Industry; Shipping Industry; United States
Mayo, Anthony J., Mark Benson, and David Chen. "Henry J. Kaiser and the Art of the Possible." Harvard Business School Case 408-072, January 2008. (Revised March 2011.)
- 24 Dec 2013
- First Look
First Look: December 24
the Swiss Jura community of watchmakers who built them, were thought to be "dead" (Landes, 1983). Unexpectedly, however, by 2008 the Swiss mechanical watchmaking industry had re-emerged as the world's leading exporter (in... View Details
Keywords: Carmen Nobel
- 01 Nov 1999
- Research & Ideas
Companies, Cultures and the Transformation to the Transnational
have reinforced strong Japanese cultural norms that emphasized group behavior and valued interpersonal harmony. Such values carried over into the country's commercial organizations and helped shape distinctive management styles and... View Details
- 22 Jan 2013
- First Look
First Look: Jan. 22
Philanthropy in U.S. Communities Authors:Tilcsik, András, and Christopher Marquis Abstract This article focuses on geographic communities as fields in which human-made and natural events occasionally disrupt... View Details
Keywords: Sean Silverthorne
- 16 Oct 2012
- First Look
First Look: October 16
from the mid-nineteenth century to the mid-twentieth. The establishment of the People's Republic in 1949, with a decided turn against foreign enterprises operating in China from the 1950s, and radical communism from the late 1960s through... View Details
Keywords: Sean Silverthorne
- 08 Apr 2014
- First Look
First Look: April 8
Almandoz Abstract—A case study is presented on business ethics and bank management. The situation facing the president of a community bank established to operate as a green business and to consider ethical issues of bank loans when it is... View Details
Keywords: Sean Silverthorne
- 28 Oct 2015
- Research & Ideas
A Dedication to Creation: India's Ad Man Ranjan Kapur
advertising is a people and communications business, so why wouldn’t you hire people with proficiency in local languages instead of English? I think that was a leftover from the British Raj. The Indian culture was still very fascinated by... View Details
- 26 Mar 2008
- First Look
First Look: March 26, 2008
communication technology sector in the United States, and find empirical support for the four hypotheses developed here. The research presented in this paper has implications for our understanding not only of who adopts advanced... View Details
Keywords: Martha Lagace
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
decision-making, a higher sensitivity to risk, and a more empathic communication style, all of which have contributed to more effective leadership by women leaders. Know when leadership requires ‘tightness’ and ‘looseness’ van Vugt:... View Details
Keywords: by Dina Gerdeman
- 19 Jun 2012
- First Look
First Look: June 19
management team wants to target a younger demographic and has revamped its fall product line to offer more fashionable styles to appeal to younger women. But, repositioning the brand has proven to be harder than expected. This case... View Details
Keywords: Sean Silverthorne
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Companies Must Forget—and Borrow
founder of the Victors & Spoils ad agency in Colorado, who noted that when his agency sold its majority stake to global communications firm Havas in 2012, he was faced with trying to innovate within a larger, more bureaucratic... View Details
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
will play in the discussions, and build mutual respect, particularly with regard to differences in the cognitive styles of each team member. During the deliberations, leaders can intervene in several ways when debates get heated. They... View Details
Keywords: by Martha Lagace
- 16 Jan 2019
- Research & Ideas
What Football Firings Teach Managers About Staying Relevant
to adapt based on industry changes, as well as on team strengths and weaknesses; they get the most by leveraging competitive resources, while communicating and collaborating effectively with key organizational stakeholders; they outsource... View Details
- 12 Jul 2020
- Book
The Harvard Business School Faculty Summer Reader 2020
Revolutionary Lives of Malcolm X and Martin Luther King, Jr. This new biography of two of America's most influential black leaders is a brilliant analysis of their two different leadership styles and is particularly timely with our... View Details
Keywords: by Staff
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
this same path again? GM does not believe that these new changes will repeat the 1980s debacle. Rather, their executives see the Internet as the way of the future. The 1999 annual report states that the company believes "... that the potential of the Internet and... View Details
- 21 Oct 2008
- First Look
First Look: October 21, 2008
$1 billion valuation for the company. Three key dilemmas confronted LinkedIn, however. First, at a time when the "walled garden" model of online community building was under siege, it had to decide how far it should open its... View Details
Keywords: Martha Lagace
- 19 May 2016
- Research Event
Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium
collaboration between HBS and SEAS, Needleman cited inevitable culture clashes between hard-science researchers and market-minded MBA grads. “One thing that I found interesting was that communication can be challenging, both in terms of... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
- July 2021
- Supplement
Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (B)
By: Nour Kteily, Deepak Malhotra and David Lane
Supplement to the (A) case View Details
Keywords: Change; Communication; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Technology Platform; Information Technology Industry; United States
Kteily, Nour, Deepak Malhotra, and David Lane. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (B)." Harvard Business School Supplement 922-004, July 2021.