Publications

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1999
Chapter

Integrated Marketing Communications in Practice

By: John Deighton

Keywords: Marketing Communications; Integration

Article

Keeping Score on Community Investment

By: Robert S. Kaplan

Keywords: Civil Society or Community; Investment

March 2008
Supplement

Adelphia Communications Corp.'s Bankruptcy (CW)

By: Stuart C. Gilson and Belen Villalonga

Keywords: Insolvency and Bankruptcy; Communication; Communications Industry

August 2008
Article

Ethnic Scientific Communities and International Technology Diffusion

By: William R. Kerr

This study explores the importance of knowledge transfer for international technology diffusion by examining ethnic scientific and entrepreneurial communities in the US and their ties to their home countries. US ethnic research communities are quantified by applying an... View Details

Keywords: Information Technology; Ethnicity; Production; Integration; Knowledge Sharing; Patents; Employment; Performance Productivity; Entrepreneurship; Change; Developing Countries and Economies; Immigration; China; United States

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31 Jul 2008
Working Paper Summaries

Communication (and Coordination?) in a Modern, Complex Organization

Keywords: by Adam M. Kleinbaum, Toby E. Stuart & Michael L. Tushman

October 2014 (Revised May 2015)
Case

HandsOn Bay Area: Scaling Up Community Service

By: James Heskett

HandsOn Bay Area, an organization devoted to the performance of (and development of leaders for) community service, is undergoing a significant (and internally controversial) shift in its business model from "retail" projects involving individual volunteers to... View Details

Educators

June 2010 (Revised November 2011)
Case

Zensar: The Future of Vision Communities (A)

By: David A. Garvin and Rachna Tahilyani

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details

Keywords: Human Resources; Collaborative Innovation and Invention; Leadership Style; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Cooperation; Information Technology Industry; India

Educators

21 Jan 2020
News

When Community Becomes Your Competitive Advantage

18 Oct 2016
News

Why Business Should Invest in Community Health

October 2022 (Revised February 2023)
Teaching Note

Managing Science Communication at Bayer

By: Joshua Schwartzstein

Teaching Note for HBS Case No. 921-045. View Details

February 2003 (Revised September 2004)
Teaching Note

Mobile Communications Tokyo, Inc. (TN)

By: Walter Kuemmerle and David Lane

Teaching Note for (9-899-077). View Details

09 Nov 2011
News

Number One in Mobile Communications

January 1992
Teaching Note

MCI Communications Corporation (1983) TN

By: Richard S. Ruback

Teaching Note for (9-284-057). View Details

Keywords: Financing and Loans; Growth and Development Strategy; Debt Securities; Risk and Uncertainty; Monopoly; Communications Industry

01 Dec 2001
News

September 11: A Community Reflects

on September 14, when the campus community came together for a noontime memorial service honoring those lost in the September 11 terrorist attacks. Under gray skies, a steady rain fell on students, faculty, and staff members who stood... View Details

Keywords: Susan Young;Deborah Blagg

May 2014
Article

Cynicism in Negotiation: When Communication Increases Buyers' Skepticism

By: Eyal Ert, Stephanie J. Creary and Max H. Bazerman

The economic literature on negotiation shows that strategic concerns can be a barrier to agreement, even when the buyer values the good more than the seller. Yet behavioral research demonstrates that human interaction can overcome these strategic concerns through... View Details

Keywords: Trust; Information Asymmetry; Perspective Taking; Reactive Devaluation

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November 1995
Case

Communications Revolution, The : 1995

By: Richard S. Tedlow and James Weber

Keywords: Communication; Communication Technology

January 2024 (Revised August 2024)
Case

Essex County Community Foundation: Pivot to Systems Philanthropy

By: V. Kasturi Rangan, Brian Trelstad and Courtney Han

2023 marked five years of the Essex County Community Foundation (ECCF)’s “systems philanthropy” approach to grantmaking. Located in northeastern Massachusetts, the community foundation served 800,000 residents across 34 cities and towns that varied widely by... View Details

Keywords: Philanthropy and Charitable Giving; Reputation; Civil Society or Community; Social Issues; Alignment; Nonprofit Organizations; Business and Stakeholder Relations; Collaborative Innovation and Invention; Leading Change; Massachusetts

Educators