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- All HBS Web (398)
- Faculty Publications (53)
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- 16 Dec 2014
- First Look
First Look: December 16
Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We extend this research by introducing key tenets from team... View Details
Keywords: Sean Silverthorne
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
working conditions occur in the United States or Europe, usually there is a cry for more regulatory enforcement—along with an ensuing debate about how much government is enough (or too much). When such incidents happen overseas, however, the blame—and View Details
Keywords: by Michael Blanding
- 10 Apr 2012
- First Look
First Look: April 10
technologies, culture, and aspirations. The more generically inclined the team becomes, the more concerned the client grows, which turns up the pressure and pushes the team even further down the generic road. But forewarned is forearmed.... View Details
Keywords: Carmen Nobel
- 17 Aug 2015
- Research & Ideas
Who is Boss in the Sharing Economy?
argued, the company was "involved in every aspect of the operation"-from how many rides drivers had to accept in an hour to how they had to interact with customers. Two separate class-action lawsuits against Uber and Lyft are still pending, and the lawyer View Details
- 05 Feb 2008
- First Look
First Look: February 5, 2008
influence on the family's portfolio decisions. Consistent with this, we find that family trustees significantly overweight their 401(k) client firm's stock. Trustee overweighting is more pronounced when the conflict of interest of the... View Details
Keywords: Martha Lagace
- 14 Dec 2010
- First Look
First Look: Dec. 14
industry and the firm. A collaborative research paper called "Computer in Your Pocket" was recently published by four of her colleagues, but she was not consulted or asked to contribute. As clients call Bienenstock asking for... View Details
Keywords: Sean Silverthorne
- 26 Nov 2007
- Research & Ideas
Best Practices of Global Innovators
client and project context. Leading firms recognize this is not effective and so insist on greater staff continuity. While expensive in the near term, the long-term payoff is deemed worthwhile. Leading firms also pay greater attention to... View Details
Keywords: by Sean Silverthorne
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
definition, competency-based strategies are dependent on people: Scarce knowledge and expertise drive new-product development, and personal relationships with key clients are at the core of flexible market responsiveness. In short, people... View Details
- 26 May 2015
- First Look
First Look: May 26
functional specialists, not general managers responsible for cross-functional integration. Three decades ago, COOs outnumbered CFOs in Fortune 500 and S&P 500 companies, but the proportions have flipped. Many CFOs are now charged with... View Details
Keywords: Sean Silverthorne
- 29 Jan 2013
- First Look
First Look: Jan. 29
of Responsibility in Negotiation: A Case of Bounded Ethicality Authors:Paharia, Neeru, Lucas Clayton Coffman, and Max Bazerman Publication:Oxford Handbook of Economic Conflict Resolution Abstract This article compares direct deception... View Details
Keywords: Sean Silverthorne
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
Claudine, Andrea Prat, and George Serafeim Abstract—We construct a measure of corporate purpose within a sample of U.S. companies based on approximately 500,000 survey responses of worker perceptions about their employers. We find that... View Details
Keywords: Dina Gerdeman
- 23 Mar 2010
- First Look
First Look: March 23
the optimal response to an ad-sponsored rival often entails business model reconfigurations. We also find that when there is an ad-sponsored entrant, the incumbent is more likely to prefer to compete through the subscription-based or the... View Details
Keywords: Martha Lagace
- 05 May 2009
- First Look
First Look: May 5, 2009
the response of U.S. multinational firms to the formation of the ASEAN free trade agreement. Observed patterns guide the development of a model in which heterogeneous firms from a source country decide how to serve two foreign markets.... View Details
Keywords: Martha Lagace
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
engagement. In offices with high levels of employee engagement—with above-median rates of employee retention and willingness to log onto the training platform—each additional minute of average platform engagement per employee led to an additional 0.28 new View Details
Keywords: Dina Gerdeman
- 02 Apr 2013
- First Look
First Look: April 2
users-sophisticated and unsophisticated. Only sophisticated users adjust their expectations in response to platforms' price changes. We study the effect of the fraction of sophisticated users on platform profits. A monopoly platform's... View Details
Keywords: Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
provide insights into why and how investors use reported environmental, social, and governance (ESG) information. Relevance to investment performance is the most frequent motivation for use of ESG data followed by client demand and... View Details
Keywords: Sean Silverthorne
- 21 Feb 2012
- First Look
First Look: Feb. 21
impact of rankings on application decisions. When explicit rankings of colleges are published in U.S. News, a one-rank improvement leads to a 1-percentage-point increase in the number of applications to that college. Second, we show that the View Details
Keywords: Sean Silverthorne
- 07 Jul 2009
- First Look
First Look: July 7
the companies being rated. We hypothesize that ratings are particularly likely to spur responses from firms that receive poor ratings, and especially those that face lower-cost opportunities to improve or that anticipate greater benefits... View Details
Keywords: Martha Lagace
- 13 Nov 2018
- First Look
New Research and Ideas, November 13, 2018
portfolio liquidations, which result in temporary drops in stock prices, and identify the brokers that intermediate these trades. We show that these brokers’ best clients tend to predate on the liquidating funds: at the beginning of the... View Details
Keywords: Dina Gerdeman
- 27 Jan 2015
- First Look
First Look: January 27
that agents experience reduced demand for service failures due to stockouts, but not for service failures due to network downtime, suggesting that consumers differentially ascribe responsibility for service failure based on the type of... View Details
Keywords: Sean Silverthorne