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- All HBS Web (602)
- Faculty Publications (136)
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- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
way is the cell phone industry. For their part, cell phone companies complain their customers are price-sensitive and won't pay for service. But... View Details
Keywords: by Martha Lagace
- Research Summary
Mastering Strategy Execution
By: Robert Simons
Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details
- 10 Nov 2008
- Research Event
Social Media Leads the Future of Technology
set the context for the ensuing discussion. Today, millions of Web users generate free content, and we are witnessing an "explosion" in video and cell phone use, he continued, with more than 100... View Details
Keywords: by Martha Lagace
- 11 Feb 2002
- Research & Ideas
Guts and Bliss: The Entrepreneur’s Journey
tech enterprise applications. Randi Altschul, a prolific inventor and the founder of Dieceland Technologies Corporation, which licenses and develops her inventions, said she got the idea for a disposable cell View Details
Keywords: by Martha Lagace
- 02 Nov 2020
- What Do You Think?
Is Antitrust Just a Quaint Notion in the Digital Age?
complaint charging that Google has suppressed competition in the search market through its deals with cell phone handset manufacturers, especially Apple, to ensure that Google is the default search app... View Details
Keywords: by James Heskett; Retail; Technology; Telecommunications; Communications; Consumer Products; Service
- 17 Oct 2012
- Research & Ideas
America Needs a Manufacturing Renaissance
battery cells used in electric vehicles. Theme 3: There Is Nothing "Natural" About Erosion of the Industrial Commons—Management and Policy Matter The erosion of the industrial... View Details
- 19 Oct 2012
- Research & Ideas
Digital Technology’s Profound Game Change for Marketers
are becoming the rock stars of customer engagement—employing algorithms and analytics along with artistic creativity to win market share. In much the way Apple disrupted the music and phone industries with... View Details
- 11 Jun 2001
- Research & Ideas
E-Commerce Unplugged
after she finishes work. His cell phone beeps: It's a message from the Soda X portal. The Chicago Fire soccer team is playing tonight, and the Guess? store that Tommy is approaching is offering him... View Details
Keywords: by Nitin Nohria & Marty Leestma
- 20 Feb 2008
- First Look
First Look: February 20, 2008
what-if and formal optimization approach). We discuss pros and cons of these approaches and illustrate them through applications and case studies. Download the paper: http://www.hbs.edu/research/pdf/08-069.pdf Positions of Power and Status: Reciprocity in the Venture... View Details
Keywords: Martha Lagace
- 23 Nov 1999
- Research & Ideas
What’s Your Strategy for Managing Knowledge?
Ernst & Young. Love was preparing an important bid for a large industrial manufacturer that needed help installing an enterprise resource planning system. He had already directed projects for implementing information systems for... View Details
- 10 Jul 2000
- Research & Ideas
IT Links for Boundaryless Companies
phones that can speak with your phone, your phone becomes more valuable. "We see that very strongly in information technology. That effect is very important not only in terms of the hardware protocols,... View Details
Keywords: by Kenneth Liss
- 24 Oct 2012
- Research & Ideas
Want People to Save More? Send a Text
experiment to determine if physical meetings were essential for holding people accountable for their goals. Could the same effect be accomplished remotely? To find out, the research team designed a text message experiment among 873 people with View Details
Keywords: by Kim Girard
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
are managed by sophisticated real-time information systems; colleagues working 12 time zones apart can see and hear each other as they work at their desks—or in airport lounges on opposite sides of the planet. Publications, like this one, have abandoned paper. View Details
Keywords: by Sean Silverthorne
- 11 Dec 2018
- Research & Ideas
Free Trade Needs Nurturing—and Other Lessons from History
free trade in some industries or regions lead to requests for protection through trade barriers. Politicians pick up on those requests, and we witness periodic trade spats. The Catfish War is a famous example pitting the Mississippi... View Details
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
Over the past two decades, entire industries have been disrupted by Internet competitors who "unbundled" their content and delivered it to consumers in new ways. Newspapers lost out to Google and Craigslist, record companies to iTunes and... View Details
Keywords: by Michael Blanding
- 26 Jun 2013
- Op-Ed
A Roadmap for Afghanistan’s Economic Future
responsible for the deployment of cell phones to two-thirds of Afghans. My research shows that throughout the developing world successful organizations like Roshan must inevitably take on more tasks than... View Details
Keywords: by Tarun Khanna
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
Apple Pay will work if the phone isn't charged, or in areas with poor cell reception? Apple may release more details tomorrow, so time will tell whether the company will address some of the system's... View Details
- 16 Sep 2014
- Research & Ideas
Has Apple Reinvented the Watch?
product's projected launch date next year). Will the Apple Watch reinvent wearables the way the iPhone did smartphones? What do those inside the watch industry think of it? For answers, we turned to Harvard Business School Assistant... View Details
- 29 Feb 2016
- HBS Case
Bigbelly's Big Bet on the Digital Trash Can
intersection of autonomy, sensing, and connectivity, you’ll find we are rapidly approaching that day.” Cell phones may also be a potentially rich source of useful data for cities, but citizens might be wary... View Details
- 13 Mar 2014
- Research & Ideas
Can We Get To Where We Need To Go?
including the fact that he can't get cell phone service in his own home. He said broadband is one area with a potential to create a lot of jobs. "This is how societies become wealthy or lose their... View Details