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- 08 May 2012
- First Look
First Look: May 8
product design important, or is manufacturing the key locus of learning? How does a supplier's initial resource endowment play into the dynamic? Our empirical analysis yields interesting findings that have implications for theory and... View Details
Keywords: Carmen Nobel
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
customer satisfaction, differences among customers account for 96%–97% of this variance, while differences among employees, processes, locations, and markets make up the remainder. Further analysis reveals that customers tend to report... View Details
Keywords: Sean Silverthorne
- 31 Mar 2009
- First Look
First Look: March 31, 2009
high-quality ECD program of their choice. MELF had also invested in Five Hundred Under 5 (FHU5), a Minneapolis program formed to improve the capacity and quality of providers. Comparing SPECSP to FHU5 would offer insights on the potential... View Details
Keywords: Martha Lagace
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