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  • All HBS Web  (692)
    • News  (211)
    • Research  (405)
  • Faculty Publications  (92)

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  • All HBS Web  (692)
    • News  (211)
    • Research  (405)
  • Faculty Publications  (92)
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  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

customers willingly pay higher prices. The relevant readers are general managers responsible for a P&L, marketing and sales managers responsible for making product and selling decisions (including pricing), and people in operations who affect the value-delivery... View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

link improvements in their daily processes to achievement of high-level strategic objectives. The Balanced Scorecard framework describes strategy with strategic objectives, measures, targets, and initiatives. (See Figure 2-1.) Strategic... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 18 Apr 2005
  • Research & Ideas

Tips to Reinvent the Department Store

consumers who used to be loyal department store customers. "I think department stores are in the process of significant change," said Pat Chadwick, senior vice president of northeast regional stores for Bloomingdale's, at a... View Details
Keywords: by Julie Jette; Retail
  • 16 May 2012
  • Research & Ideas

Can Decades of Military Overspending be Fixed?

process has a number of built-in, even cultural, aspects that resist change," Fox writes. "These include an irregular and erratic flow of weapons systems appropriations; the very nature of cutting-edge, highly risky research and... View Details
Keywords: by J. Ronald Fox; Service
  • 02 Feb 2004
  • What Do You Think?

Leadership: A Matter of Sustaining or Eliminating Groupthink?

down to being an approachable leader." But "once a decision is made ... public criticism of that particular decision should be actively discouraged ... ." As Ina Ferber put it, "… it is important to avoid groupthink during a decision-making... View Details
Keywords: by James Heskett
  • 12 Jul 2016
  • First Look

July 12, 2016

forecasts as an input into the government budgeting-making process would probably reduce official forecast errors for budget deficits. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51324 College Tuition, Public... View Details
Keywords: Sean Silverthorne
  • 08 Jun 2011
  • Lessons from the Classroom

Twenty-first Century Skill: Trading Carbon Credits

Cap and trade has become an increasingly popular mechanism used by governments to induce green behavior among corporate polluters, with news emerging almost daily. Just recently New Jersey Governor Chris Christie withdrew his state from the Regional Greenhouse Gas... View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 29 Feb 2000
  • Research & Ideas

Whence IT Value?

they were unproductive and after which they started carrying their weight? That seems unlikely. Observers of this phenomenon have advanced three more-plausible explanations about the recent confluence of IT and productivity. The first is that the incredible recent... View Details
Keywords: by Andrew McAfee
  • 26 Aug 2009
  • Op-Ed

Where Cash for Clunkers Ran Off the Road

prenegotiated with dealers to do so. And, now the promotion is over, expect year-on-year sales to be lower than they would have been because so much consumer demand has been concentrated in the promotion period. And were these C4C sales helping poor people trade in... View Details
Keywords: by John Quelch; Auto
  • 21 Nov 2005
  • Research & Ideas

Making Credibility Your Strongest Asset

It's also how Tony Lucci got box seats for the World Series when thousands of others were shut out. And it explains how Bob Kraft positioned himself to buy a professional football team. Although Rovell, Lucci, and Kraft operated in very... View Details
Keywords: by Michael Wheeler
  • 22 Mar 2011
  • First Look

First Look: March 22

Publisher's Link: http://www.jchs.harvard.edu/publications/MF10-16.pdf Unable to Resist Temptation: How Self-control Depletion Promotes Unethical Behavior Authors:F., M. Schweitzer Gino, N. Mead, and D. Ariely Publication:Organizational Behavior and Human Decision... View Details
Keywords: Sean Silverthorne
  • 24 Sep 2014
  • Op-Ed

Stop Thinking of Climate Change as a Religious or Political Issue

our bets, or buying insurance, or educating ourselves about the risks so that we can make better-informed decisions in the future. We use these approaches because they work. And in dealing with climate change we would have more sensible... View Details
Keywords: by Forest Reinhardt; Energy; Utilities
  • 10 May 2004
  • Research & Ideas

Rethink the Value of Joint Ventures

more than 3,000 American transnationals suggests that JVs are falling out of favor. Why? Increasing forces of globalization such as increasingly fragmented production processes make the decision not to collaborate pay off. That's one... View Details
Keywords: by Cynthia Churchwell
  • 29 Sep 2003
  • Research & Ideas

Why Managing Innovation is Like Theater

again—significantly impacts the way we work. Reconfiguring an auto assembly process can involve buying and installing new equipment, which can be pretty expensive. So, automakers usually do a lot of planning... View Details
Keywords: by Rob Austin & Lee Devin
  • 28 Jun 2011
  • First Look

First Look: June 28

straightforward processing to update prices, while the other set requires more complicated analyses to incorporate the same piece of information into prices. We document substantial return predictability from the set of easy-to-analyze... View Details
Keywords: Sean Silverthorne
  • 06 Aug 2018
  • Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

knowledge, is now being embedded into the tools and building blocks used to make products? Willy Shih: Knowledge is one of the core resources in a company, and translating that knowledge into processes that produce products and services... View Details
Keywords: by Sean Silverthorne; Manufacturing; Electronics
  • 18 Feb 2002
  • Research & Ideas

Wrap-up: Software, Telecom, and Recovery

manage funds of half a billion dollars or more now face the challenge of creating processes that are appropriate for a large team rather than individual venture capitalists, as in family-style firms of the past. "On that question,... View Details
Keywords: by Wendy Guild & Martha Lagace; Financial Services; Technology; Communications; Telecommunications
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

the following century. Firms employed marketing and marketing strategies to diffuse products and brands internationally despite business, economic, and cultural obstacles to globalization. The process was difficult and complex. The... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2004
  • Research & Ideas

Michael Porter’s Prescription For the High Cost of Health Care

is no villain here. Poor public-policy choices have contributed to the problem, but so have the bad choices made by health plans, hospitals, and the employers who buy their services. Decades of "reform" have failed, and attempts... View Details
Keywords: by Michael E. Porter; Health
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

Kevin McCall (HBS MBA '81), president and CEO of Paradigm Holdings, LLC, a Massachusetts-based owner and operator of multi-tenanted office buildings. McCall described the process of locating and developing a property as completely... View Details
Keywords: by Julia Hanna; Construction; Real Estate
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