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- All HBS Web (554)
- Faculty Publications (67)
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Faculty & Researchers - Managing the Future of Work
University of Washington, and University of Arizona. Lynda has also been an active consultant and mentor to high growth businesses and has served as a Director on venture-backed, publicly traded, and nonprofit boards. Prior to beginning... View Details
- 17 Aug 2009
- Research & Ideas
Quantifying the Economic Impact of the Internet
recent TNS study reported the leading activities of Internet users as: used a search engine to find information (81 percent); looked up the news (76 percent); used online banking (74 percent); looked up the weather (65 percent);... View Details
- 22 Feb 2023
- Blog Post
Meet the Disability Advocacy and Affinity Group (DAAG)
ADHD in elementary school, and became an active disability advocate while an undergrad at Georgia Tech. My vision is that everyone who has a disability of any kind can not only receive the accommodations they need, but also feel proud of... View Details
- 01 Sep 2023
- News
Made in Italy
focused on the past, present, and future of capitalism and the iconic brands that have established the “Made in Italy” label as an international symbol of quality and luxury. The School’s elective IFCs bring second-year students... View Details
Keywords: April White
- Web
Credential of Leadership, Impact, and Management in Business | HBS Online
digital tools and data-informed leadership to execute, innovate, and work smarter Identify what makes a successful personal brand to establish your own Gain frameworks and in-demand skills from a business curriculum with breadth and depth... View Details
- 01 Sep 2023
- News
Global Outposts Expand HBS’s Intellectual Footprint
critical for leaders to have a global perspective.” — DEBORA SPAR, Jaime and Josefina Chua Tiampo Professor of Business Administration and Senior Associate Dean for Business and Global Society GLOBAL RESEARCH CENTERS’ ACTIVITIES The... View Details
Keywords: Jennifer Gillespie
- Web
Online Entrepreneurship & Innovation Courses | HBS Online
case method. Business leaders will share challenges they’ve faced. As the story unfolds, you’ll leverage course concepts, vital tools and frameworks, and the diversity of your peers’ perspectives to analyze the problem and determine a path forward. View Details
- 13 Apr 2016
- Research & Ideas
Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)
IMPRESSION McDonald focused on the startups’ cultural strategies—rhetorical activities in terms of what they said and how that mapped to what they did, and symbolic activities like using labels or analogies... View Details
- Web
Use of Harvard Name & Logo | About
Use of Harvard Name & Logo Brand & Style Guidelines The Harvard Business School name and shield are trademarks and their use is governed by explicit rules and guidelines. All members of the community must respect and maintain the... View Details
- 25 Jun 2007
- Research & Ideas
HBS Cases: Beauty Entrepreneur Madam Walker
ashamed of my humble beginning. Don't think because you have to go down in the wash-tub that you are any less a lady!" "She Found A Way" Koehn landed on the story almost by accident while researching her 2001 book, Brand... View Details
- Web
Global Opportunity Fellowship GO: AFRICA - Alumni
Fellowship awards: Part-time, term, temporary, contract or volunteer roles. A position with job responsibilities that are determined to be sectarian by the Review Committee. Political campaign work. Given the restrictions under Federal and certain state laws on... View Details
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
get these reports immediately, so you can actually fine-tune an online campaign in real time." Law is the cofounder of Russell Reynolds Global Internet Practice. He previously served as founder and CEO of an interactive brand... View Details
Keywords: by Susan Young
- January 2009 (Revised June 2010)
- Case
Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture
By: Ranjay Gulati
Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational... View Details
Keywords: Customer Satisfaction; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Change Management; Organizational Culture; Research and Development; Job Cuts and Outsourcing; Employees; Brands and Branding; Customer Relationship Management; Business Units
Gulati, Ranjay. "Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture." Harvard Business School Case 409-061, January 2009. (Revised June 2010.)
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
execution system valuable? A: One challenge or pitfall is that few companies align their operational improvement activities to strategic priorities. Many companies today are practicing Total Quality Management, Six Sigma, or other... View Details
Keywords: by Martha Lagace
- 25 Apr 2024
- News
Origin Stories
director of the firm Lighthouse Capital Partners, York made Series A investments in companies including Netflix, Vertex Pharmaceuticals, and NVIDIA, among many others. Witnessing her parents’ commitment to activism and public service when... View Details
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
offer opportunities for learning they would have to entail enough variety of content to generate novel or problematic situations that trigger the itch of curiosity. It is this itch in the incumbent's mind that activates the drive to... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- Web
Frequently Asked Questions | HBS Online
"Education" as follows: School: Harvard Business School Online Dates Attended: [The year you participated in the program] Degree: Other; Certificate in Creating Brand Value Field of Study: Leave blank Grade: "Complete" View Details
- 28 Jun 2022
- Book
The Moral Enterprise: How Two Companies Profit with Purpose
How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
of employees in response to workflow," Ton observes, "QuikTrip changes what employees do." A daily activities worksheet lists tasks for each shift; managers can assign jobs to each employee, but more often than not the... View Details
- Web
Published CSV Cases - Institute For Strategy And Competitiveness
beverage company with $90 billion in revenue, $15 billion in profits, and 8,500 brands sold in 197 countries. For most of the 20th century, Nestle enjoyed steady growth and profitability. The company had been early to establish factories... View Details