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    How Companies Can Help Rebuild America’s Common Resources

    In cities and metros across the United States, leadership from government, business, labor, education, and the nonprofit sector have started to work together across sectors to bolster communal resources. These cross-sector collaborations are diverse in nature, and... View Details
    • 25 Mar 2020
    • News

    Data-centric business: Inside the artificial intelligence factory

    • October 2019 (Revised March 2021)
    • Background Note

    Modern Automation (B): Robotics

    By: William R. Kerr and James Palano
    Driven largely by advances in perception and situational awareness, robots in the 2010s were gaining functionality that allowed them to be applied to fundamentally new types of work. The expanding range of new tasks that could be completed by machines had significant... View Details
    Keywords: Robotics; Artificial Intelligence; Future Of Work; Technology Commercialization; Information Technology; Commercialization; Employment; AI and Machine Learning
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      Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

      The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased... View Details

      • March 2017 (Revised April 2021)
      • Module Note

      Responsibilities to Society

      By: Nien-hê Hsieh
      This module note for students outlines an approach to help managers deliver on their responsibilities in relation to society. The approach frames these responsibilities in terms of potential harms to third parties beyond investors, customers, and employees. The... View Details
      Keywords: Corporate Political Activity; Corporate Social Responsibility; Human Rights; Role Of Business In Society; Corporate Social Responsibility and Impact; Ethics; Business and Community Relations; Rights; Society
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      • December 2016 (Revised May 2018)
      • Module Note

      Strategy Execution Module 15: Using the Levers of Control to Implement Strategy

      By: Robert Simons
      This module reading pulls together key concepts and techniques from the Strategy Execution series into an integrated model—the levers of control. The four levers are: (1) belief systems, (2) boundary systems, (3) diagnostic control systems, and (4) interactive control... View Details
      Keywords: Management Control Systems; Implementing Strategy; Execution; Levers Of Control; Balancing Innovation And Control; Managing Growing Businesses; Turn Around Management; Human Behavior; Organizational Life Cycle; Strategy; Management Systems; Performance; Measurement and Metrics; Management Analysis, Tools, and Techniques; Behavior
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      • Research Summary

      Current Research

      Kevin P. Coyne has taught classes in undergraduate, MBA, and executive education programs at a wide variety of schools, as well as company training programs. His current research interests include:

      Sustainable Competitive... View Details

      • 20 Jun 2019
      • News

      What Tech Pioneers Can Learn From Emerging Markets

      • Research Summary

      Overview

      By: Amy C. Edmondson
      My research examines psychological safety and cross-boundary teaming within and between organizations. I am particularly interested in how leaders enable the learning and collaboration that are vital to performance in a dynamic environment. In one stream of my... View Details
      • 2021
      • Working Paper

      The Effects of Temporal Distance on Intra-Firm Communication: Evidence from Daylight Savings Time

      By: Jasmina Chauvin, Prithwiraj Choudhury and Tommy Pan Fang
      Cross-border communication costs have plummeted and enabled the global distribution of work, but frictions attributable to distance persist. We estimate the causal effects of temporal distance, i.e., time zone separation between employees, on intra-firm communication,... View Details
      Keywords: Communication Patterns; Time Zones; Geographic Frictions; Knowledge Workers; Multinational Companies; Communication; Multinational Firms and Management; Geographic Location
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        Levers of Control

        Based on a ten-year examination of control systems in over 50 U.S. businesses, this book broadens the definition of control and establishes a critical bridge between the disciplines of strategy and accounting and control. In addition to the more traditional diagnostic... View Details
        • January 2003 (Revised January 2007)
        • Case

        Guide Dogs for the Blind Association

        By: Allen S. Grossman, Jane Wei-Skillern and Kristin Lieb
        In 2002, Guide Dogs for the Blind Association, the recognized world leader in the breeding and training of guide dogs, was in the midst of broadening its reach and providing additional mobility services. Chief Executive Geraldine Peacock was concerned that systemic... View Details
        Keywords: Transition; Growth and Development Strategy; Resource Allocation; Organizational Change and Adaptation; Programs; Networks; Nonprofit Organizations; Competitive Strategy
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        • 16 Apr 2009
        • Working Paper Summaries

        Phenomenological Assumptions and Knowledge Dissemination within Organizational Studies

        Keywords: by Corinne Bendersky & Kathleen L. McGinn
        • July 2023
        • Case

        Moderna: Everything, Everywhere, All at Once

        By: Satish Tadikonda, Shikhar Ghosh and William Marks
        Coming out of the COVID-19 pandemic, Moderna was riding the successes of developing a vaccine in record time and helping stem the tide of the crisis. However, the company had grown at an incredible rate, more than doubled its number of employees, and had to put on hold... View Details
        Keywords: Health Pandemics; Selection and Staffing; Growth Management; Management Succession; Retirement; Technological Innovation; Corporate Strategy; Biotechnology Industry
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        • 2021
        • Working Paper

        Changing Ingroup Boundaries: The Effect of Immigration on Race Relations in the U.S.

        By: Vasiliki Fouka and Marco Tabellini
        How do social group boundaries evolve? Does the appearance of a new outgroup change the ingroup's perceptions of other outgroups? We introduce a conceptual framework of context-dependent categorization, in which exposure to one minority leads to recategorization of... View Details
        Keywords: In-group-out-group Relations; Immigration; Race; Attitudes; Boundaries; Prejudice and Bias
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        • 2021
        • Chapter

        Digital Infrastructure

        By: Shane Greenstein
        What determines the supply of innovative digital infrastructure and how does variance in supply shape the performance of digital services? The essay reviews research into the economic impact of deployment, innovation, and adoption of digital infrastructure. It... View Details
        Keywords: Information Technology; Infrastructure; Economics; Policy; Research; Analysis; United States
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        • Clubs

        Global Business Club

        • 12 Dec 2014
        • Working Paper Summaries

        Bottlenecks, Modules and Dynamic Architectural Capabilities

        Keywords: by Carliss Y. Baldwin
        • February 2008 (Revised November 2008)
        • Case

        Radical Collaboration: IBM Microelectronics Joint Development Alliances

        By: Willy Shih, Gary Pisano and Andrew A. King
        IBM's "Radical Collaboration" model has been an innovative approach to meeting the challenges of the huge R&D and capital investments that are needed to stay competitive in the global semiconductor industry. This model has required a rethinking of what is proprietary,... View Details
        Keywords: Cost Management; Investment; Collaborative Innovation and Invention; Problems and Challenges; Alliances; Networks; Partners and Partnerships; Research and Development; Competitive Advantage; Semiconductor Industry
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        • 2008
        • Working Paper

        Product Development and Learning in Project Teams: The Challenges are the Benefits

        By: Amy C. Edmondson and Ingrid M. Nembhard
        The value of teams in new product development (NPD) is undeniable. Both the interdisciplinary nature of the work and industry trends necessitate that professionals from different functions work together on development projects to create the highest quality product in... View Details
        Keywords: Competency and Skills; Learning; Management Skills; Product Development; Projects; Groups and Teams; Conflict Management; Social and Collaborative Networks
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