Best Buy - Publications - Faculty & Research

07 Jan 2019
Research & Ideas

The Better Way to Forecast the Future

Whether it’s booking a hotel, renting a movie, or buying a car, many of us consult multiple reviews before deciding. It’s called aggregating opinions, and we do it without even thinking about it. Crowdsourcing works so well, in fact, says... View Details

Keywords: by Roberta Holland; Air Transportation; Transportation

23 Aug 2016
First Look

August 23, 2016

of principles for responsible investment, a standard that falls well short of integrating ESG considerations into their investment decisions. Myth Number 3: Companies cannot influence the kind of shareholders that buy their shares, and... View Details

Keywords: Sean Silverthorne

25 Jan 2010
Research & Ideas

A Macroeconomic View of the Current Economy

ask the Japanese, the Chinese, and some others for their goods, and they give them to us. And then they lend us the money to buy them. We are both borrowing—literally borrowing in financial terms from, particularly, the Asians—and getting... View Details

Keywords: by Sean Silverthorne

18 Feb 2019
Book

What’s Really Disrupting Business? It’s Not Technology

“preemptively decoupling.” Instead of waiting to be disrupted, you just break it. When Amazon started selling electronics online, it created apps that encouraged customers to go to a store and check out the prices and products, but order them at Amazon. This is called... View Details

Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail

24 Apr 2019
Research & Ideas

The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention

locations. “It’s not about just the markup, which, to some extent, is just a temporary effect,” Cavallo says. “If competition with Amazon changes the way firms such as Walmart or Best Buy make pricing... View Details

Keywords: by Roberta Holland; Retail

21 Feb 2023
Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

everything from working out at the gym to turning off the lights at home. Yet, despite the brainpower devoted to devising creative rewards and fine-tuning offerings, employees don’t always buy in. “All this money and time and smart people... View Details

Keywords: by Scott Van Voorhis

04 Mar 2019
What Do You Think?

What’s the Antidote to Surveillance Capitalism?

trusts like Standard Oil were busted by President Theodore Roosevelt. They were the Big Tech of their day. Where is the outrage today?” Facebook should be broken up, he added. Wildebeest proclaimed, “The best approach is to break up the... View Details

Keywords: by James Heskett; Advertising; Consumer Products

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

missed her cousin’s funeral and a chance to meet her best friend’s newborn because of work trips—Whillans spent that Christmas alone in her apartment reflecting on her missteps and started writing her book, Time Smart: How to Reclaim Your... View Details

Keywords: by Dina Gerdeman

18 Sep 2017
Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

plenty of die-hard fans willing to push back when a consumer issues an online attack, Avery says. “The best defense against people who are speaking badly about you on social media is to have an incredibly loyal relationship with your... View Details

Keywords: by Dina Gerdeman; Advertising; Technology

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

address concerns, and ultimately get everyone back on the same track to achieve team goals. Team leaders should focus their relaunch in four key areas. Revisit your shared purpose. A relaunch ensures that every team member understands and View Details

Keywords: by Sean Silverthorne

10 Mar 2009
First Look

First Look: March 10, 2009

institutions and concepts by showing where they came from. What is money? What do banks do? What's the difference between a stock and a bond? Why buy insurance or real estate? And how exactly do hedge funds make (and lose) money? This is... View Details

Keywords: Martha Lagace

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

practice. “We propose to step back and ask how we can best integrate machine learning to solve previously untenable marketing problems facing real companies?” Combining man and machine A product of the 11th Triennial Invitational Choice... View Details

Keywords: by Kristen Senz

17 Aug 2010
First Look

First Look: August 17

in which Merrill, BofA, and the government attempted to negotiate the acquisition. This case focuses class discussion on several decisions-whether BofA should have initially agreed to buy Merrill Lynch, whether it should have accepted... View Details

Keywords: Martha Lagace

11 Feb 2020
Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

application may be best suitable at different stages. Data strategy is a strategic business decision that entrepreneurs need to define from the start. Even if your AI is brilliant, your product still needs great user experience (UX), the... View Details

Keywords: by Rocio Wu

05 Jul 2021
What Do You Think?

Do Companies Really Need Chief Experience Officers to Know Their Customers?

turned to my son and remarked, “That stuff can make you sick.” Several of us laughed. I wasn’t one of them. I knew him well. He meant it. This may help explain why so many organizations seem to have lost contact with the experience of View Details

Keywords: by James Heskett

15 Dec 2003
Research & Ideas

The New Global Business Manager

roll it out in Asia, then Europe. Functional managers with worldwide responsibilities really have to know their specialty—whether it's technology, R&D, or people. They must know where best practice is and how to leverage it.... View Details

Keywords: by Cynthia Churchwell

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

people to lay off. If, on the other hand, you acquire a company because it is developing a hot technology, your challenge is to hold on to the acquisition's best engineers. These two scenarios require the acquiring company to engage in... View Details

Keywords: by Joseph L. Bower

30 Aug 2004
Research & Ideas

Real Estate: The Most Imperfect Asset

big and diverse. Today, however, American investors are buying distressed mortgages in Japan, industrial buildings in Mexico, and developing shopping centers in Eastern Europe. Globalization has hit the real estate industry big time. A... View Details

Keywords: by Sarah Jane Johnston; Construction; Real Estate

23 May 2023
Research & Ideas

Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'

range of experiences and institutions, including the Los Angeles County Museum of Art, MOCA, and Barnsdale Art Park. “You were exposed to the best of everything the city had to offer, for better or worse,” Riley said. A fan of Wu-Tang... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

14 Feb 2017
First Look

First Look at New Research: February 14

line of research examines how best to schedule work to improve operational performance. This literature typically takes the perspective of a central planner who directs individuals to execute tasks in a prescribed order. In many settings,... View Details