Benchmarking - Publications - Faculty & Research

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

across merchandizing, store operations, and segment owners, senior leadership at Best Buy saw to it that the entire organization embraced an outside-in approach. Q: How long does this process generally take? And what are the benchmarks of... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

Web

Video - Institute For Strategy And Competitiveness

development? The Social Progress Index was launched in 2013 as a holistic approach to benchmarking countries' social performance, independent of economic measures. SPI has been widely taken up on a global basis in evaluating national... View Details

21 Dec 2011
Research & Ideas

The Most Common Strategy Mistakes

analysts. These all tend to push companies toward what I call "competition to be the best"—the analyst who wants every company to look like the current market favorite, the consultant who helps you benchmark yourself against... View Details

Keywords: by Joan Magretta

Fast Answer

Compensation by Industry/Position/Location

others. Using the database, users are able to benchmark their salary to individuals with similar job titles in the same geographic area. Realtor.com - Moving Guide A comprehensive guide to relocation resources, including a salary... View Details

Fast Answer

Resources for Investment Management and Financial Analysis

- Financial models and company benchmarking data Mosaic - Build leveraged buyout and discounted cash flows models, dynamically incorporate special transaction situations Practical Financial Modelling: A Guide to Current... View Details

28 Feb 2023
Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

results for apprentices, while beating the benchmark for productivity reported by employers by the system often cited as the gold standard, Switzerland,” Fuller says. “The data supports that CareerWise is working for the apprentices and... View Details

Keywords: by Michael Blanding

Web

Negotiating - Alumni

and general salary surveys. Test your salary savvy with the "Salary I.Q." test, and find tips and strategies for salary negotiation. Salary.com Devoted to all aspects of salary and compensation, this site offers a "Salary Wizard" that provides a View Details

11 Mar 2019
Research & Ideas

Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?

years, South Korea increased aid and volunteer work abroad, hosted the G-20 Summit, promoted Korean language education, and even advanced the image of its national sport, Taekwondo. While the investment was significant, South Korea ultimately surpassed its View Details

Keywords: by Danielle Kost; Tourism

26 Jan 2022
News

Making Peace with Anger

an epiphany. That was such a wonderful moment, where all of a sudden I realized that this big shell that I’d built up of being a great athlete and doing really well at HBS and then running everything I did in the business world as best as I possibly could and... View Details

14 Jun 2010
Research & Ideas

The Hard Work of Measuring Social Impact

chain of changes that need to occur to achieve long-term results. We often talk about how a nonprofit organization should have a theory of change, yet many donors don't have one of their own." Internal Benchmarks Possible Despite the... View Details

Keywords: by Julia Hanna

Research Summary

Clinical Trials as a setting for Health Policy and Management Research

The clinical trial marketplace is in flux. A decade ago, pharmaceutical firms almost exclusively conducted the study of their novel drug compounds within major academic medical centers. But today, industry-sponsored clinical trials are increasingly using community... View Details

Fast Answer

Bloomberg: government bonds, bills & notes

select 8) U.S.A. for US government debt issues. To find generic bonds select 237) G to get a list of generic bonds. Select a generic bond, e.g., 8) Generic United States 5 Year Government Note for a for a 5 year benchmark note. The full... View Details

Web

Cluster Studies - Institute For Strategy And Competitiveness

developed, leading to the current benchmark cluster definitions (Delgado, Porter, Stern, 2016). Cluster mapping data was made available by ISC both through its website and location-specific analysis and reports. All U.S. governors... View Details

01 Oct 1999
News

Banking on Success

think those people also run a tremendous risk of being left behind. Goldman has a big market share in Internet stocks, and we have tried our best to understand them, but some of this defies rational analysis! We're using valuation View Details

Keywords: Deborah E. Blagg

14 Sep 2023
Blog Post

MBAs Accelerate Their Social Enterprise Ventures

impactful product. Personally, I learned the immense emotional resilience that is required to work in this ecosystem – change horizons are long, traditional startup benchmarks for scale must be rethought, and interventions require immense... View Details

26 Mar 2024
Blog Post

IFC India: Financing the Climate Transition in India

focus of this estimate, presenting a roadmap for sustainable investment. Is this gap unsurmountable? We believe there are reasons to feel hopeful - It all depends on how we choose to contextualize. Benchmarking the funding gap against... View Details

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

American Big Three and many other auto companies had done major benchmarking studies, and they and other companies had tried to implement their own forms of the Toyota Production System. There is the Ford Production System, the Chrysler... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

04 Apr 2016
Blog Post

Meet the Middle East & North Africa Club

convinced of their decision. Additionally, we encourage applicants to be fully themselves in the application process. It is easy to get distracted by benchmarking past applications of alums and comparing yourself. What really matters is... View Details

22 Mar 2013
Research & Ideas

Pulling Campbell’s Out of the Soup

only one was disengaged, a ratio that exceeded Gallup's "world-class" benchmark of 12:1. More impressively, the engagement ratio for the top 350 leaders was an amazing 77:1. Once the company was solid in both the workplace and... View Details

Keywords: by Dina Gerdeman; Food & Beverage

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

private profitability of activities. This is not only an absolute benchmark to decide whether an individual measure should be introduced but can also be used to compare different policy instruments. Wage-restraint, for example, has mainly... View Details

Keywords: by Christian Ketels

Publications