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  • All HBS Web  (2,106)
    • People  (6)
    • News  (289)
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  • October 1999 (Revised November 1999)
  • Case

Wit Capital: Evolution of the Online Investment Bank

Wit Capital brings democracy to the IPO process via the World Wide Web. This case encourages debate about the role service will play in this technology-intermediated investment bank and the sources and sustainability of its competitive advantage. View Details
Keywords: Initial Public Offering; Service Delivery; Competitive Advantage; Investment Banking; Web; Banking Industry
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Hallowell, Roger H., and Tonicia C. Hampton. "Wit Capital: Evolution of the Online Investment Bank." Harvard Business School Case 800-145, October 1999. (Revised November 1999.)
  • March 1996 (Revised August 1997)
  • Case

Recycling Problem: International Bank Lending in the 1970s

By: Huw Pill
Provides a brief overview of international bank lending to developing countries in the 1970s and its culmination in the Third-World debt crisis after 1982. View Details
Keywords: International Finance; Financing and Loans; Borrowing and Debt; Developing Countries and Economies; Financial Crisis; Banking Industry
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Pill, Huw. "Recycling Problem: International Bank Lending in the 1970s." Harvard Business School Case 796-131, March 1996. (Revised August 1997.)
  • March 1990 (Revised December 1992)
  • Teaching Note

Bank for International Development (TN)

By: W. Carl Kester and Timothy A. Luehrman
Teaching Note for (9-289-034). View Details
Keywords: International Finance; Banks and Banking; Banking Industry
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Kester, W. Carl, and Timothy A. Luehrman. "Bank for International Development (TN)." Harvard Business School Teaching Note 290-019, March 1990. (Revised December 1992.)
  • October 2021 (Revised December 2021)
  • Case

Customer-Centric Design with Artificial Intelligence: Commonwealth Bank

By: Karim R. Lakhani, Yael Grushka-Cockayne, Jin Hyun Paik and Steven Randazzo
As Commonwealth Bank (CommBank) CEO Matt Comyn delivered the full financial year results in August 2021 over videoconference, it took less than two minutes for him to make his first mention of the organization's Customer Engagement Engine (CEE), the AI-driven customer... View Details
Keywords: Artificial Intelligence; Customer-centricity; Banks and Banking; Customer Focus and Relationships; Technological Innovation; Transformation; Organizational Change and Adaptation; Performance; AI and Machine Learning; Financial Services Industry; Australia
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Lakhani, Karim R., Yael Grushka-Cockayne, Jin Hyun Paik, and Steven Randazzo. "Customer-Centric Design with Artificial Intelligence: Commonwealth Bank." Harvard Business School Case 622-065, October 2021. (Revised December 2021.)
  • July 1997
  • Teaching Note

U.S. Bank of Washington (TN)

By: W. Carl Kester
Teaching Note for (9-292-057). View Details
Keywords: Financing and Loans; Cash Flow; Financial Statements; Business Subsidiaries; Commercial Banking; Managerial Roles; Banking Industry; Banking Industry; United States
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Kester, W. Carl. "U.S. Bank of Washington (TN)." Harvard Business School Teaching Note 298-021, July 1997.
  • October 2010 (Revised November 2010)
  • Case

The Export-Import Bank of the United States

By: C. Fritz Foley and Matthew Johnson
In the fall of 2009, Fred Hochberg, chairman of the Export-Import Bank of the United States (Ex-Im), and his team struggled to find a way to help finance the sale of Boeing aircraft to Emirates. Ex-Im responds to the challenges in the credit market with an innovative... View Details
Keywords: Trade; Credit; Financing and Loans; International Finance; Banking Industry; United States
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Foley, C. Fritz, and Matthew Johnson. "The Export-Import Bank of the United States." Harvard Business School Case 211-032, October 2010. (Revised November 2010.)
  • February 1993
  • Article

Bank Mergers: Integration and Profitability

By: Dwight B. Crane and J. C. Linder
Keywords: Mergers and Acquisitions; Banks and Banking; Profit; Banking Industry
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Crane, Dwight B., and J. C. Linder. "Bank Mergers: Integration and Profitability." Journal of Financial Services Research 7, no. 1 (February 1993): 35–55.
  • June 2013
  • Case

Ken Traub at American Bank Note Holographics

By: Suraj Srinivasan and Michael Norris
Ken Traub is hired as CFO for American Bank Note Holographics, the market-leading security holograph company in January 1999, but discovers on his first day that the company has misstated its financials and resigns. After consulting with the company for the next... View Details
Keywords: Information Technology; Moral Sensibility; Earnings Management; Crime and Corruption; Personal Development and Career; Management Teams; Technology Industry; Technology Industry; United States
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Srinivasan, Suraj, and Michael Norris. "Ken Traub at American Bank Note Holographics." Harvard Business School Case 113-073, June 2013.

    Launch of Nigeria's Central Bank Digital Currency (CBDC) - the eNaira

    Stakeholders including the Lagos Chamber of Commerce and Industry (LCCI) and Prof. Lauren Cohen, L. E Simmons, a Professor of Business Administration, Harvard Business School, United States of America, among others, yesterday, listed recommendations for the... View Details
    • July 1997 (Revised April 1998)
    • Case

    Chase Manhattan Corporation: The Making of America's Largest Bank

    By: Stuart C. Gilson and Cedric Escalle
    Chase Bank and Chemical Bank intend to merge, producing the largest commercial bank in the United States, the fourth largest in the world. Projected financial benefits under the merger reflect significant planned reduction in operating costs, including 17,000 employee... View Details
    Keywords: Commercial Banking; Profit; Corporate Strategy; Value Creation; Restructuring; Negotiation; Mergers and Acquisitions; Risk and Uncertainty; Resignation and Termination; Revenue; Banking Industry; United States
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    Gilson, Stuart C., and Cedric Escalle. "Chase Manhattan Corporation: The Making of America's Largest Bank." Harvard Business School Case 298-016, July 1997. (Revised April 1998.)
    • June 2009 (Revised February 2014)
    • Case

    Evaluating Microsavings Programs: Green Bank of the Philippines (A)

    By: Nava Ashraf, Dean Karlan, Wesley Yin and Marc Shotland
    Green Bank of the Philippines was known for its product innovation and its ability to bring new products to market. In 2002, Green Bank designed an untested commitment savings product that both gave individuals access to formal savings and helped them commit to... View Details
    Keywords: Saving; Innovation and Invention; Measurement and Metrics; Product Design; Success; Performance Evaluation; Banking Industry; Philippines
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    Ashraf, Nava, Dean Karlan, Wesley Yin, and Marc Shotland. "Evaluating Microsavings Programs: Green Bank of the Philippines (A)." Harvard Business School Case 909-062, June 2009. (Revised February 2014.) (Request a courtesy copy.)
    • October 1995
    • Case

    State Street Bank Retirement Fund

    By: Richard F. Meyer
    Keywords: Retirement; Investment Funds; Banking Industry
    Citation
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    Meyer, Richard F. "State Street Bank Retirement Fund." Harvard Business School Case 296-026, October 1995.
    • June 1991
    • Teaching Note

    Deutsche Bank Group, Teaching Note

    By: Samuel L. Hayes III
    Keywords: Banking Industry; Germany
    Citation
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    Hayes, Samuel L., III. "Deutsche Bank Group, Teaching Note." Harvard Business School Teaching Note 291-072, June 1991.
    • May 1993
    • Case

    Patient Transfusion Services Lab of Central Blood Bank

    By: James L. Heskett
    The vice president of the Lab and Clinical Services at Central Blood Bank is faced with the challenge of convincing a hospital to use economical shared patient transfusion testing services. View Details
    Keywords: Health Care and Treatment; Quality; Service Operations; Mathematical Methods; Customer Satisfaction; Health Industry
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    Heskett, James L. "Patient Transfusion Services Lab of Central Blood Bank." Harvard Business School Case 693-091, May 1993.
    • Web

    Industry Information - Alumni

    Careers Industry Information Careers Industry Information Want to know the latest in your respective industry? Are you researching before a big interview? We've compiled resources to help you stay current. +... View Details
    • October 1981 (Revised January 1994)
    • Case

    Golden Gate Bank Retirement Fund

    By: David E. Bell
    Keywords: Retirement; Investment Funds; Financial Services Industry; Financial Services Industry
    Citation
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    Bell, David E. "Golden Gate Bank Retirement Fund." Harvard Business School Case 182-086, October 1981. (Revised January 1994.)
    • 2009
    • Chapter

    Should Central Banks Maximize Happiness? Happiness, Contentment and Other Emotions for Central Banks

    By: Rafael Di Tella and Robert MacCulloch
    Keywords: Central Banking; Happiness; Satisfaction; Emotions; Banking Industry
    Citation
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    Di Tella, Rafael, and Robert MacCulloch. "Should Central Banks Maximize Happiness? Happiness, Contentment and Other Emotions for Central Banks." Chap. 6 in Policymaking Insights from Behavioral Economics, edited by Christopher L. Foote, Lorenz Goette, and Stephan Meier, 309–355. Boston, MA: Federal Reserve Bank of Boston, 2009.
    • August 1988 (Revised December 1989)
    • Case

    Golden Gate Bank Pension Fund

    By: David E. Bell
    Keywords: Investment Funds; Financial Services Industry; Financial Services Industry
    Citation
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    Bell, David E. "Golden Gate Bank Pension Fund." Harvard Business School Case 189-039, August 1988. (Revised December 1989.)
    • January 1990
    • Case

    Thai Farmers Bank (A) (Abridged)

    By: James I. Cash Jr.
    Keywords: Banking Industry; Thailand
    Citation
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    Cash, James I., Jr. "Thai Farmers Bank (A) (Abridged)." Harvard Business School Case 190-079, January 1990.
    • Spring 2024
    • Article

    The Evolution of Banking in the 21st Century: Evidence and Regulatory Implications

    By: Samuel Gregory Hanson, Victoria Ivashina, Laura Nicolae, Jeremy C. Stein, Adi Sunderam and Daniel K. Tarullo
    As revealed by the failures of three regional banks in the spring of 2023, bank runs are not a thing of the past. To inform the ongoing discussion of the appropriate regulatory response, we examine trends in the banking industry over the last twenty-five years. On the... View Details
    Keywords: Financial Instruments; Financial Crisis; Assets; Governing Rules, Regulations, and Reforms; Financial Condition; Banking Industry
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    Hanson, Samuel Gregory, Victoria Ivashina, Laura Nicolae, Jeremy C. Stein, Adi Sunderam, and Daniel K. Tarullo. "The Evolution of Banking in the 21st Century: Evidence and Regulatory Implications." Brookings Papers on Economic Activity (Spring 2024): 343–389.
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