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      • Faculty Publications  (202)

      Automation And AugmentationRemove Automation And Augmentation →

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      • February 1990 (Revised March 1990)
      • Case

      Quantum Semiconductor, Inc.

      By: Janice H. Hammond and Roy D. Shapiro
      Quantum is faced with a difficult ethical dilemma--industry studies provide evidence that chemicals used in semiconductor manufacturing may cause women working in fabrication cleanrooms to suffer a higher likelihood of spontaneous abortions. The possibility of other... View Details
      Keywords: Safety; Prejudice and Bias; Law; Equality and Inequality; Cost; Production; Ethics; Health; Gender; Semiconductor Industry
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      Hammond, Janice H., and Roy D. Shapiro. "Quantum Semiconductor, Inc." Harvard Business School Case 690-059, February 1990. (Revised March 1990.)
      • December 1989 (Revised June 1991)
      • Case

      Motorola, Inc.: Bandit Pager Project

      By: Steven C. Wheelwright
      Describes the development of a fully automated production line for manufacturing radio pagers. The company regarded the project as highly successful; it becomes clear in the case, however, that there were some shortcomings as well. Some marketing issues were not... View Details
      Keywords: Time Management; Marketing; Product Development; Production; Success; Projects; Technology; Telecommunications Industry
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      Wheelwright, Steven C. "Motorola, Inc.: Bandit Pager Project." Harvard Business School Case 690-043, December 1989. (Revised June 1991.)
      • December 1989 (Revised September 1995)
      • Supplement

      Westinghouse Electric Corp.: Automating the Capital Budgeting Process (B)

      By: Lynda M. Applegate and Julie H. Hertenstein
      Keywords: Capital Budgeting; Consumer Products Industry; Manufacturing Industry
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      Applegate, Lynda M., and Julie H. Hertenstein. "Westinghouse Electric Corp.: Automating the Capital Budgeting Process (B)." Harvard Business School Supplement 190-068, December 1989. (Revised September 1995.)
      • November 1989 (Revised June 1995)
      • Supplement

      Westinghouse Electric Corp.: Automating the Capital Budgeting Process (B2)

      By: Lynda M. Applegate and Julie H. Hertenstein
      Gives the voting results for the Power Systems Division's Vax System upgrade project. View Details
      Keywords: Capital Budgeting; Manufacturing Industry
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      Applegate, Lynda M., and Julie H. Hertenstein. "Westinghouse Electric Corp.: Automating the Capital Budgeting Process (B2)." Harvard Business School Supplement 189-121, November 1989. (Revised June 1995.)
      • November 1989 (Revised April 2018)
      • Case

      Automation Consulting Services

      By: Robert Simons and Hilary Weston
      Illustrates the management control challenges that are associated with rapid growth and geographic expansion. Situated at an offsite Executive Committee Retreat. The three founding partners of a specialized consulting firm are grappling with several difficult questions... View Details
      Keywords: Geographic Location; Governance Controls; Policy; Growth and Development Strategy; Management Teams; Expansion; Consulting Industry
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      Simons, Robert, and Hilary Weston. "Automation Consulting Services." Harvard Business School Case 190-053, November 1989. (Revised April 2018.)
      • July 1989
      • Article

      Immunizing Children Against the Negative Effects of Reward

      By: B. A. Hennessey, T. M. Amabile and M. Martinage
      Two studies were conducted to examine the effect of intrinsic motivation training on children's subsequent motivational orientation and creativity in an expected reward situation. Past research has demonstrated the overjustification effect: Children who work on an... View Details
      Keywords: Creativity; Motivation and Incentives; Training; Early Childhood Education; Learning; Teaching
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      Hennessey, B. A., T. M. Amabile, and M. Martinage. "Immunizing Children Against the Negative Effects of Reward." Contemporary Educational Psychology 14, no. 3 (July 1989): 212–227.
      • March 1989 (Revised March 1999)
      • Case

      Metabo GmbH & Co. KG

      By: Robert S. Kaplan
      A privately owned German power tool company was dissatisfied with its existing cost system. The system could not produce timely accurate reports on cost center operations, and newly purchased automated machines were attracting large overhead costs. A new, highly... View Details
      Keywords: Activity Based Costing and Management; Cost; Budgets and Budgeting; Capital Budgeting; Cost Management; Reports; Private Ownership; Business or Company Management; Consumer Products Industry; Germany
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      Kaplan, Robert S. "Metabo GmbH & Co. KG." Harvard Business School Case 189-146, March 1989. (Revised March 1999.)
      • January 1989 (Revised September 1995)
      • Case

      Westinghouse Electric Corp.: Automating the Capital Budget Process (A)

      By: Lynda M. Applegate and Julie H. Hertenstein
      Keywords: Capital Budgeting; Electronics Industry
      Citation
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      Applegate, Lynda M., and Julie H. Hertenstein. "Westinghouse Electric Corp.: Automating the Capital Budget Process (A)." Harvard Business School Case 189-119, January 1989. (Revised September 1995.)
      • January 1989 (Revised September 1995)
      • Supplement

      Westinghouse Electric Corp.: Automating the Capital Budgeting Process (B1)

      By: Lynda M. Applegate and Julie H. Hertenstein
      Keywords: Capital Budgeting; Manufacturing Industry
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      Applegate, Lynda M., and Julie H. Hertenstein. "Westinghouse Electric Corp.: Automating the Capital Budgeting Process (B1)." Harvard Business School Supplement 189-120, January 1989. (Revised September 1995.)
      • January 1989 (Revised September 1995)
      • Supplement

      Westinghouse Electric Corp.: Automating the Capital Budgeting Process (B3)

      By: Lynda M. Applegate and Julie H. Hertenstein
      Keywords: Capital Budgeting; Manufacturing Industry
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      Applegate, Lynda M., and Julie H. Hertenstein. "Westinghouse Electric Corp.: Automating the Capital Budgeting Process (B3)." Harvard Business School Supplement 189-122, January 1989. (Revised September 1995.)
      • January 1987
      • Article

      Posterior Implementability in a Two-person Decision Problem

      By: Jerry R. Green and Jean-Jacques Laffont
      When a decision rule is implemented using a Bayesian incentive compatible mechanism in which the messages are publicly observable, the players' information is augmented by their observation of each others' strategies. In this paper we study the set of Bayesian... View Details
      Keywords: Incentives; Commitment; Mechanism Design; Decision Making; Information
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      Green, Jerry R., and Jean-Jacques Laffont. "Posterior Implementability in a Two-person Decision Problem." Econometrica 55, no. 1 (January 1987): 69–94.
      • 2024
      • Conference Presentation

      Acceptance of Automated Vehicles Is Lower for Self Than Others

      By: Stuti Agarwal, Julian De Freitas, A. Ragnhildstveit and Carey K. Morewedge
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      Agarwal, Stuti, Julian De Freitas, A. Ragnhildstveit, and Carey K. Morewedge. "Acceptance of Automated Vehicles Is Lower for Self Than Others." Paper presented at the Asia-Pacific Association for Consumer Research Conference, Asia-Pacific Association for Consumer Research, Bali, Indonesia, 2024.
      • Teaching Interest

      aMaze app

      By: Ethan S. Bernstein
      The aMaze app is designed to enable automated facilitation of the "Management Maze" or "Electric Maze" exercise by Amy Edmondson and Hanna Rodriguez-Farrar (see View Details
      • Research Summary

      Building Small Business Utopia: How Artificial Intelligence and Big Data Can Increase Small Business Success

      By: Karen Mills
      Small business lending has remained unchanged for decades, laden with frictions and barriers that prevent many small businesses from accessing the capital they need to succeed. Financial technology, or “fintech,” promises to change this trajectory. In 2010, new fintech... View Details
      • Forthcoming
      • Article

      Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment

      By: Shunyuan Zhang and Das Narayandas
      We examine how artificial intelligence (AI) affected the productivity of customer service agents and customer sentiment in online interactions. Collaborating with a meal delivery company, we conducted a randomized field experiment that exploited exogenous variation in... View Details
      Keywords: AI and Machine Learning; Customer Focus and Relationships; Performance Efficiency
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      Zhang, Shunyuan, and Das Narayandas. "Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment." Management Science (forthcoming).
      • Research Summary

      Managing Marketspace Service Interfaces

      By: Jeffrey F. Rayport

      Jeffrey F. Rayport is focusing on the strategic challenges that face businesses selling information-intensive products and services. A key strategic issue in such businesses is the dematerialization of information-intensive products and services as a consequence of... View Details

      • Teaching Interest

      Managing the Future of Work (MBA Education—Elective Curriculum)

      By: Christopher T. Stanton

      The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts.  HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details

      • Teaching Interest

      Overview

      By: Ethan S. Bernstein
      Professor Bernstein currently teaches a second-year MBA course in Managing Human Capital (MHC). He is also the faculty chair for the Harvard Business School Online Developing Yourself as a Leader course and teaches in a variety of executive education... View Details
      Keywords: Leadership; Leadership Development; Leadership Style; Innovation Leadership; Management Practices and Processes; Management Succession; Management Style; Management Systems; Management Teams; Managerial Roles; Organizations; Organizational Culture; Organizational Design; Organizational Structure; Mission and Purpose; Organizational Change and Adaptation; Performance; Information Technology; Strategy; Human Resources; Compensation and Benefits; Employees; Recruitment; Resignation and Termination; Retention; Selection and Staffing
      • Research Summary

      Overview

      By: Iavor I. Bojinov
      Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
      • Forthcoming
      • Article

      Sticky Capital Controls

      By: Miguel Acosta-Henao, Laura Alfaro and Andrés Fernández
      There is much ongoing debate on the merits of capital controls as effective policy instruments. The differing perspectives are due in part to a lack of empirical studies that look at the intensive margin of controls, which in turn has prevented a quantitative... View Details
      Keywords: Capital Controls; Macroprudential Policies; Stickiness; Intensive; (S, S) Costs; Capital; Management; Macroeconomics; Governance Controls; Mathematical Methods
      Citation
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      Acosta-Henao, Miguel, Laura Alfaro, and Andrés Fernández. "Sticky Capital Controls." Journal of International Economics (forthcoming).
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