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    Rob Markey

    Rob Markey is a Senior Lecturer of Business Administration in the Technology and Operations Unit at Harvard Business School. He teaches Managing Service Operations in the MBA elective curriculum. The course focuses on how to effectively design,... View Details

    • September 2019 (Revised July 2021)
    • Case

    Gap, Inc., 2019

    By: John R. Wells and Benjamin Weinstock
    In 2000, The Gap, Inc. (Gap) was the world’s largest player in specialty fashion retailing, and companies such as Inditex of Spain, H&M of Sweden, and Fast Retailing of Japan were less than a quarter of Gap’s size. But after two decades of growth, Gap’s progress... View Details
    Keywords: Strategic Change; Fashion; Multinational; Brands; Fast Fashion; Competition; Multinational Firms and Management; Performance Improvement; Management Teams; Brands and Branding; Change Management; Strategy; Retail Industry; Fashion Industry; Apparel and Accessories Industry; Sweden; Spain; United States
    Related
    • Research Summary

    Building Capabilities in Professional Service Firms

    One of the most distinctive aspects of professional service firms is that the vast majority of the people who work in them are directly involved in serving clients.  Long-term success in a professional service firm requires obtaining and developing the right... View Details

    • 29 Apr 2016
    • HBS Seminar

    Richard Freeman, Harvard University & NBER

    • 21 Apr 2014
    • Research & Ideas

    Bio-Piracy: When Western Firms Usurp Eastern Medicine

    for anything where the prior art is known," explains Prithwiraj Choudhury, an assistant professor in the Technology, Operations, and Management unit at Harvard Business School. "But when a Western firm goes to a Western... View Details
    Keywords: by Carmen Nobel; Legal Services; Biotechnology
    • Web

    Business & Environment

    markets where traditional investors hesitate. Jacqueline also shares examples of companies solving food insecurity and extreme climate risks for smallholder farmers and discusses how a “post-aid” world demands new tools, structures, and... View Details
    • 18 Jul 2017
    • First Look

    First Look at New Research and Ideas, July 18, 2017

    preferences. Finally, we find no evidence that CEO activists using economic language are more persuasive in their appeals. The Relevance of Broker Networks for Information Diffusion in the Stock Market By: Di Maggio, Marco, Francesco... View Details
    Keywords: Sean Silverthorne
    • 05 Sep 2012
    • First Look

    First Look: September 5

      PublicationsPreference Signaling in Matching Markets Authors:Peter A. Coles, Alexey Kushnir, and Muriel Niederle Publication:American Economic Journal: Microeconomics (forthcoming) Abstract Many labor View Details
    Keywords: Sean Silverthorne

      Robert C. Merton

      Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

      Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

      Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
      • Web

      Courses - Entrepreneurship

      (also listed under Finance) Paul Gompers Spring 2024 Q3Q4 3.0 Field Course: Business of the Arts (also listed under Marketing and General Management) Rohit Deshpande Henry McGee Spring 2024 Q3Q4 3.0 Field... View Details
      • 26 Feb 2008
      • First Look

      First Look: February 26, 2008

        Working PapersAn Investigation of Earnings Management through Marketing Actions Authors:Craig J. Chapman and Thomas J. Steenburgh Abstract Combining new, hand-collected data with a widely studied dataset, we examine how firms use View Details
      Keywords: Martha Lagace
      • 10 May 2011
      • First Look

      First Look: May 10

      without controversy, to be a tool for empowering women. Here, using a randomized controlled trial, we examine whether access to and marketing of an individually held commitment savings product lead to an increase in female decision-making... View Details
      Keywords: Sean Silverthorne
      • June 2007 (Revised April 2016)
      • Case

      Octone Records

      By: Anita Elberse and Elie Ofek
      In February 2007, Octone Records founders James Diener, Ben Berkman, and David Boxenbaum had been highly successful with the first two bands they had signed, Maroon 5 and Flyleaf. Known for its grassroots marketing campaigns, Octone operated through a unique... View Details
      Keywords: Arts; Joint Ventures; Investment Return; Marketing Strategy; Product Launch; Product Development; Outcome or Result; Creativity; Music Industry
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      • Web

      The Founding of U.S. Steel and the Power of Public Opinion | Baker Library | Bloomberg Center | Harvard Business School

      had an international presence in the world economy. “U.S. Steel was a giant—or a monster, depending on one’s perspective,” B. Mark Smith writes in Toward Rational Exuberance: The Evolution of the Modern Stock Market . 3 At Harvard... View Details
      • 04 Feb 2014
      • First Look

      First Look: February 4

        Publications August 2013 MIT Sloan Management Review The Art of Strategic Renewal By: Binns, Andy, J. Bruce Harreld, Charles A. O'Reilly, and Michael L. Tushman Abstract—In recent years, we have seen well-established companies such as... View Details
      Keywords: Sean Silverthlorne

        Nitin Nohria

        Nitin Nohria served as the tenth dean of Harvard Business School from 2010-2020. He previously served as co-chair of the Leadership Initiative, Senior Associate Dean of Faculty Development, and Head of the Organizational Behavior unit.

        As Dean, building on... View Details

        Keywords: arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts
        • 17 Feb 2020
        • Sharpening Your Skills

        How Entrepreneurs Can Find the Right Problem to Solve

        outreach should be done on multiple platforms and carefully crafted to answer only one or two hypotheses. These hypotheses are commonly, “Is this where we can reach this audience if we want to market to them?” and “Are they interested... View Details
        Keywords: by Julia Austin
        • Web

        Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

        across 45 biopharma partners. He also led marketing for Ginkgo Datapoints, successfully launching the Datapoints brand from $0 to $8.5 million bookings in six months. He held roles at Deloitte Consulting and Solazyme and an MS in... View Details
        • Web

        Faculty & Research - Business & Environment

        Investing Goes to Sea By: Vikram S Gandhi and David Allen Teaching Plan for HBS Case No. 325-013 June 2025 Teaching Material The Miccosukee Tribe and the Battle to Save the Everglades (B): The Art of Coalition Building By: Rosabeth Moss... View Details
        • Web

        2023 Reunion Presentations - Alumni

        Behavioral Finance and Financial Stability Project, have made tremendous strides in predicting financial market crashes, panics, and crises. Participants left this session understanding the state of the art... View Details