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- Faculty Publications (107)
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- 14 Sep 2020
- Research & Ideas
You're Right! You Are Working Longer and Attending More Meetings
administration in the HBS Strategy Unit. “It’s very taxing, to be honest.” Shifting to remote work at the start of the pandemic stripped away whatever was left of the elusive 9-to-5 business day and replaced it with videoconferencing and “asynchronous work.” With at... View Details
Keywords: by Danielle Kost
- 01 Sep 2022
- What Do You Think?
Is It Time to Consider Lifting Tariffs on Chinese Imports?
stimulate debate about important issues in a community whose media were controlled at the time by one family with one point of view. It got me on a list prepared by an alumnus (and ignored by the person to whom he sent it, the President... View Details
Keywords: Re: James L. Heskett
- 28 Jun 2016
- First Look
June 28, 2016
of family had served them well, but were worried that growth would water down these key ingredients to their success. As they enter 2016, they are particularly focused on ensuring that they get the "people" systems right. Purchase this... View Details
Keywords: Sean Silverthorne
- 13 Jun 2017
- First Look
First Look at New Research and Ideas, June 13
May 2017 American Economic Review: Papers and Proceedings Immigration and the Rise of American Ingenuity By: Akcigit, Ufuk, John Grigsby, and Tom Nicholas Abstract—We build on the analysis in Akcigit,... View Details
Keywords: Sean Silverthorne
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
discovering design principles that can act as building blocks to a great product or service experience. The teaching note outlines three examples, using real stories from students to illustrate each one: Solve problems with empathy and exceed expectations. “Our View Details
- 28 Feb 2023
- Research & Ideas
Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note
Many American companies have made a four-year degree a default qualification for entry-level jobs, elevating an expensive university education—with a smattering of internship experience—above paths that might prepare young talent for... View Details
Keywords: by Michael Blanding
- 10 Dec 2014
- Research & Ideas
Minimum Wage Debate Is Really About Social Values
and tax policy. A: You can think that people have only crude knowledge about the minimum wage and that they get it only from screaming people on TV and, to some extent, that's true. But on the other hand, there are people screaming on TV about the minimum wage. It may... View Details
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
After earning a doctorate, Ashley Whillans received two tempting job offers: one in her hometown, where she could remain close to family and friends and work reasonable hours for the local government, and another that required a... View Details
Keywords: by Dina Gerdeman
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
expertise, and then gathering them in the quest for a common goal—the way Torsten Thiele, a European banker, helped get insurance companies together with NGOs to look at projects to improve the health of the oceans, which would certainly... View Details
Keywords: by Sean Silverthorne
- 04 Nov 2014
- First Look
First Look: November 4
economic globalization and MFI interest rate. This paper contributes to understanding how globalization processes can both ameliorate and exacerbate challenges of institutional voids in emerging and developing economies. Download working paper:... View Details
Keywords: Sean Silverthorne
- 17 Nov 2016
- Op-Ed
What's Behind the Unexpected Trump Support from Women
working-class women about diminished possibilities for their husbands and sons to provide for their families. Many supporters’ families work in blue-collar occupations such as construction, transportation, and infrastructure; live in low... View Details
Keywords: by Laura Morgan Roberts and Robin Ely
- 20 Sep 2016
- First Look
September 20, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=51619 forthcoming American Economic Journal: Applied Economics Racial Discrimination in the Sharing Economy: Evidence from a Field Experiment By: Edelman, Benjamin G., Michael Luca, and... View Details
Keywords: Sean Silverthorne
- 22 Apr 2022
- Research & Ideas
Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance
reluctance has hit Black Americans particularly hard since they have seen historically higher arrest rates, often fueled by racial discrimination, research shows. But it might be a good time to rethink those hiring practices and the... View Details
Keywords: by Jay Fitzgerald
- 30 Apr 2020
- Book
Fighting Climate Change Requires a New Capitalism
Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
- 11 Oct 2006
- What Do You Think?
How Do We Respond to the “Dependency Ratio” Dilemma?
for all to work forever" to Deepak Alse's, "Do not retire employees; treat them as part of an extended family where their services may be required." The timeliness of the issue was emphasized by information from Richard... View Details
Keywords: by Jim Heskett
- 10 Mar 2021
- Research & Ideas
Key to Doing Your Best at Work? Be Yourself
Today, the most innovative leaders aren’t the conformers. They’re the bold individualists who carve their own paths. So learning to embrace one’s inner “badass” is the new key to success, say Harvard Business School faculty Francesca Gino, Tandon View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 29 Nov 2017
- Research & Ideas
How to Succeed in Business (According to a 15th Century Trade Merchant)
Zanato, and Vera Ribaudo. A reluctant merchant Born into a family of cloth and wool traders, Cotrugli was a reluctant merchant, pulled from his studies at the University of Bologna to join a profession that he considered lacking in... View Details
Keywords: by Julia Hanna
- 02 Mar 2021
- HBS Case
The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?
area. When residents tried to flee burning buildings, they were shot and killed in the street. An estimated 300 people died, 1,000 families lost their homes, and $1.8 million in property was destroyed, equal to $26.1 million today. The... View Details
Keywords: by Michael Blanding
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
In the 1950s, most Americans probably couldn’t name the CEOs of the largest companies in the United States, including General Motors, United States Steel, and Standard Oil. But these days, some of the most successful businesses have... View Details
Keywords: by Dina Gerdeman
- 22 Aug 2022
- Research & Ideas
Can Amazon Remake Health Care?
First, the supply chain in health care is a mess. There are so many intermediaries selling to other people, and Amazon has done extremely well by streamlining the supply chain. So they must be thinking that the current insurers and other... View Details