Filter Results:
(292)
Show Results For
- All HBS Web
(660)
- People (2)
- News (249)
- Research (292)
- Events (4)
- Multimedia (23)
- Faculty Publications (160)
Show Results For
- All HBS Web
(660)
- People (2)
- News (249)
- Research (292)
- Events (4)
- Multimedia (23)
- Faculty Publications (160)
Sort by
- 08 Feb 2023
- Op-Ed
Building an Inclusive Workplace? Prepare to Shield It from Economic Fears
encourage productivity, collaboration, and innovation. "But you can protect those gains if you remember the intention and motivation that sparked this movement in the first place." As economic clouds form on the horizon, these efforts might seem less urgent to some.... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
- 31 Mar 2023
- Research & Ideas
Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?
Innovation Can Amazon Remake Health Care? A Rare Find in Health Care: A Simple Solution to Racial Inequity Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/JazzIRT View Details
- 24 Apr 2019
- Research & Ideas
The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention
It’s no secret that fierce competition from Amazon puts downward pressure on prices charged by Walmart and other big multichannel retailers for the same items. However, the bigger “Amazon effect” relates not to the prices themselves but... View Details
- 21 Oct 2015
- Research & Ideas
How to Predict if a New Business Idea is Any Good
venture, which attracted interest from six mentors, a venture that attracted twice as much interest was 27 percent more likely to commercialize (which Shu and her colleagues defined as having multiple repeated sales, an Amazon storefront,... View Details
- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
customers, or colleagues. “There are natural ways in which you can support these social impulses,” Pany says. “We now have a good deal of evidence on what might motivate workers to do better because they liked their job more, or, even because it’s enjoyable.” Can View Details
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
with customers. Fix This! Why is it so Painful to Buy a New Car? Car-buying sends shivers up the backbones of American consumers, so why hasn’t the industry stepped up to create a better experience? Amazon vs. Whole Foods: When Cultures... View Details
- 04 Mar 2019
- What Do You Think?
What’s the Antidote to Surveillance Capitalism?
people, have the will to confront Google, Facebook, Amazon and the like.” On the other hand, Wittenberg stated, “What should be feared most is government colluding with the surveillance capitalist companies—all in the name of ‘security.’”... View Details
- 06 Dec 2017
- What Do You Think?
Is It Time To Break Up Amazon, Apple, Facebook, or Google?
our country as ‘zombie’ towns, each state may have a larger part in how Amazon operates.” Guy Higgins pointed out distinctions between practices used to gain market power in the past and present. “Standard Oil was an abusive monopoly,... View Details
- 28 Mar 2023
- Research & Ideas
The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation
that are dangerous being released to the public.” You Might Also Like: Can Amazon Remake Health Care? Post-COVID Health Care: More Screens, Less Red Tape? A Rare Find in Health Care: A Simple Solution to Racial Inequity Feedback or ideas... View Details
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
“preemptively decoupling.” Instead of waiting to be disrupted, you just break it. When Amazon started selling electronics online, it created apps that encouraged customers to go to a store and check out the prices and products, but order... View Details
- 23 Jan 2013
- Research & Ideas
Three-Dimensional Strategy: Winning the Multisided Platform
long-tail products); it is a reseller for items that it sells under its own name and guarantee (these are more likely to be popular products). And Amazon also functions as an input supplier when it offers web hosting and data-processing... View Details
Keywords: by Julia Hanna
- 20 Nov 2019
- Research & Ideas
It's No Joke: AI Beats Humans at Making You Laugh
places,” Yeomans says. Briefly explaining where the recommendations come from might also foster greater trust in them. Netflix and Amazon do this by telling users that because they chose a certain movie or product, they might be... View Details
Keywords: by Dina Gerdeman
- 10 Jan 2022
- Research & Ideas
How to Get Companies to Make Investments That Benefit Everyone
activity and put in place collective governance. By contrast, Nagle argues, the Amazon rainforest is subject to control by a gatekeeper—Brazil’s president Jair Bolsonaro, who must weigh national politics with environmental protections... View Details
Keywords: by Lane Lambert
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
wait for care. Patagonia lists the suppliers for each item on its website, while Southwest Airlines’ “transfarency” campaign pledges to save customers from hidden fees. After all, customers are already turning to Google searches and View Details
Keywords: by Danielle Kost
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
it’s a forward-looking, subjective, creative exercise that requires a lot of imagination. Think about valuing Facebook today. It requires predicting the future of privacy policies around the world, the actions of Google and Amazon in the... View Details
Keywords: by Dina Gerdeman
- 02 Aug 2017
- What Do You Think?
Summing Up: Why Can’t Organizations Engage Their Employees?
judged or rewarded on the engagement levels of their charges? The challenge begins with hiring the right people. When Amazon announces, as it did last month, that it plans to hire 50,000 people in one day into an organization with about... View Details
Keywords: by James Heskett
- 17 Nov 2020
- Research & Ideas
Why a Blended Workforce May Be Key to Lasting Competitive Advantage
In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details
Keywords: by Joseph B. Fuller
- 01 May 2017
- Research & Ideas
Bad At Your Job? Maybe It's the Job’s Fault
job is self-contained, meaning a person sits at a desk all day without interactions with others, whereas the span of influence will be wide if the person must touch many people, especially others outside the unit, to succeed. A manager at an innovative,... View Details
Keywords: by Dina Gerdeman
- 04 Oct 2022
- What Do You Think?
Have Managers Underestimated the Need for Face-to-Face Contact?
remotely We can get the job done, but it’s tough to flourish.” Similarly, there is growing evidence that changes in some consumer behaviors occasioned by the pandemic are not all that permanent. While Amazon encouraged us to trade off... View Details
Keywords: by James Heskett
- 15 Mar 2017
- Lessons from the Classroom
More Than 900 Examples of How Climate Change Affects Business
This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details