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- All HBS Web
(679)
- People (2)
- News (259)
- Research (303)
- Events (6)
- Multimedia (23)
- Faculty Publications (170)
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- 2022
- Book
The Heart of Business (ハート・オブ・ビジネス)――「人とパーパス」を本気で大切にする新時代のリーダーシップ
By: Hubert Joly and Caroline Lambert
A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
Joly, Hubert, and Caroline Lambert. The Heart of Business (ハート・オブ・ビジネス)――「人とパーパス」を本気で大切にする新時代のリーダーシップ. 英治出版, 2022, Japanese ed.
- 23 Apr 2024
- In Practice
Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now
With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
technological innovations such as robot workers and in-house incubators. Walmart fights a revenue drop The case details how the rise of ecommerce (and the success of Amazon in particular) affected Walmart’s discount stores (which sell... View Details
- 17 Jun 2017
- Research & Ideas
Amazon, Whole Foods Deal a Big Win for Consumers
Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
- 30 May 2018
- Research & Ideas
Should Retailers Match Their Own Prices Online and in Stores?
call an online competition dampening effect. “Especially if your competition is coming from pure e-tail like Amazon—by offering to price match as the sole brick and mortar retailer, you can avoid cutthroat online prices,” Ofek says. “And you are also allowing View Details
- 24 Apr 2019
- Research & Ideas
The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention
It’s no secret that fierce competition from Amazon puts downward pressure on prices charged by Walmart and other big multichannel retailers for the same items. However, the bigger “Amazon effect” relates not to the prices themselves but... View Details
- 17 Oct 2019
- Research & Ideas
‘Chick Beer’ for Women? Why Gender Marketing Repels More Than Sells
previous research, even stereotypes that cast people in a positive light—such as suggesting that women are kinder than men or that Asians excel in math—can trigger a negative reaction from these groups. Some companies have learned this lesson the hard way. Consumers... View Details
- 04 Apr 2023
- Book
Two Centuries of Business Leaders Who Took a Stand on Social Issues
While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
- 28 Jun 2021
- Research & Ideas
Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis
increase during the pandemic. During the pandemic, Amazon hired as many new workers as all other Standard and Poor’s 500 companies combined. Online retailer Wayfair also prospered. Where the axe fell On the other hand, shopping malls and... View Details
Keywords: by Lane Lambert
- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
customers, or colleagues. “There are natural ways in which you can support these social impulses,” Pany says. “We now have a good deal of evidence on what might motivate workers to do better because they liked their job more, or, even because it’s enjoyable.” Can View Details
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
biases, and these will continue. For instance, a few years ago, Amazon used an algorithm to help them decide who to employ. And the algorithm disproportionally picked men over women because historically, they had hired more men than... View Details
Keywords: by Rachel Layne
- 28 Mar 2023
- Research & Ideas
The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation
that are dangerous being released to the public.” You Might Also Like: Can Amazon Remake Health Care? Post-COVID Health Care: More Screens, Less Red Tape? A Rare Find in Health Care: A Simple Solution to Racial Inequity Feedback or ideas... View Details
- 08 Feb 2023
- Op-Ed
Building an Inclusive Workplace? Prepare to Shield It from Economic Fears
encourage productivity, collaboration, and innovation. "But you can protect those gains if you remember the intention and motivation that sparked this movement in the first place." As economic clouds form on the horizon, these efforts might seem less urgent to some.... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
- 31 Mar 2023
- Research & Ideas
Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?
Innovation Can Amazon Remake Health Care? A Rare Find in Health Care: A Simple Solution to Racial Inequity Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/JazzIRT View Details
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
with customers. Fix This! Why is it so Painful to Buy a New Car? Car-buying sends shivers up the backbones of American consumers, so why hasn’t the industry stepped up to create a better experience? Amazon vs. Whole Foods: When Cultures... View Details
- 20 Nov 2019
- Research & Ideas
It's No Joke: AI Beats Humans at Making You Laugh
places,” Yeomans says. Briefly explaining where the recommendations come from might also foster greater trust in them. Netflix and Amazon do this by telling users that because they chose a certain movie or product, they might be... View Details
Keywords: by Dina Gerdeman
- 21 Oct 2015
- Research & Ideas
How to Predict if a New Business Idea is Any Good
venture, which attracted interest from six mentors, a venture that attracted twice as much interest was 27 percent more likely to commercialize (which Shu and her colleagues defined as having multiple repeated sales, an Amazon storefront,... View Details
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
it’s a forward-looking, subjective, creative exercise that requires a lot of imagination. Think about valuing Facebook today. It requires predicting the future of privacy policies around the world, the actions of Google and Amazon in the... View Details
Keywords: by Dina Gerdeman
- 04 Mar 2019
- What Do You Think?
What’s the Antidote to Surveillance Capitalism?
people, have the will to confront Google, Facebook, Amazon and the like.” On the other hand, Wittenberg stated, “What should be feared most is government colluding with the surveillance capitalist companies—all in the name of ‘security.’”... View Details
- 01 May 2017
- Research & Ideas
Bad At Your Job? Maybe It's the Job’s Fault
job is self-contained, meaning a person sits at a desk all day without interactions with others, whereas the span of influence will be wide if the person must touch many people, especially others outside the unit, to succeed. A manager at an innovative,... View Details
Keywords: by Dina Gerdeman