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  • All HBS Web  (381)
    • News  (71)
    • Research  (256)
    • Events  (9)
    • Multimedia  (1)
  • Faculty Publications  (150)

Show Results For

  • All HBS Web  (381)
    • News  (71)
    • Research  (256)
    • Events  (9)
    • Multimedia  (1)
  • Faculty Publications  (150)
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  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

responsiveness seems to have an even bigger impact on profitability,” Gupta says. Don’t change customers, change algorithms Applying both factors to data from a European television service company, for... View Details
Keywords: by Michael Blanding; Retail; Service; Financial Services
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

Imagine a future in which a smart marketing machine can predict the needs and habits of individual consumers and the dynamics of competitors across industries and markets. This device would collect data to answer strategic questions,... View Details
Keywords: by Kristen Senz
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

Publication:In Better Living Through Economics, edited by John J. Siegfried, 206-222. Harvard University Press, 2010 Abstract The deferred acceptance algorithm proposed by Gale and Shapley (1962) has had a profound influence on market... View Details
Keywords: Martha Lagace
  • 08 May 2023
  • Research & Ideas

How Trump’s Anti-Immigrant Rhetoric Crushed Crowdfunding for Minority Entrepreneurs

in very liberal counties,” according to the paper. “A majority of financial backers for typical Kickstarter campaigns live more than 50 miles away from the creator they support, tending to reside in big cities like Seattle and New York,” the researchers note. Drawing... View Details
Keywords: by Scott Van Voorhis
  • 21 Aug 2012
  • First Look

First Look: August 21

novel dataset on algorithmic programming contests that contains data on individual effort, risk taking, and cognitive errors that may underlie tournament performance outcomes. We find that competitors on... View Details
Keywords: Sean Silverthorne
  • 29 May 2018
  • First Look

New Research and Ideas, May 29, 2018

Review of Economics and Statistics The Asymmetric Experience of Positive and Negative Economic Growth: Global Evidence Using Subjective Well-being Data By: De Neve, Jan-Emmanuel, George Ward, Femke De Keulenaer, Bert Van Landeghem,... View Details
Keywords: Dina Gerdeman
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

specific data and econometric approach used (Rodriguez/Rodrik, 2000; Median-Smith, 2001). There are also questions as to whether the relationship between specific trade policy instruments such as tariffs and growth has not been stable... View Details
Keywords: by Christian Ketels
  • 08 Feb 2016
  • Research & Ideas

The Civic Benefits of Google Street View and Yelp

to use it, and when not to use it.” Taming the data flow To get a handle on all this data and to better predict outcomes of policies, Luca believes cities need to develop View Details
Keywords: by Michael Blanding; Consumer Products
  • 11 Oct 2024
  • Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

says. “What we’re asking is, can we build algorithms that will help find better matches that will allow people to integrate more easily?” The paper presents data from Switzerland and the United States that... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 19 Nov 2019
  • Op-Ed

Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech

customers be able to see what pieces of data may have led to a loan rejection or a lower credit limit? Should regulators have access to the algorithms and test them for the impact they have on underserved or... View Details
Keywords: by Karen G. Mills; Financial Services
  • 25 Oct 2017
  • Research & Ideas

Will Machine Learning Make You a Better Manager?

think about binge-watching The Good Place. “You look for prior patterns and use them to discover what the future may hold,” says Teodorescu. As algorithms have become increasingly advanced, they may start knowing us better than we know... View Details
Keywords: by Michael Blanding; Information Technology
  • 27 Feb 2012
  • Research & Ideas

When Researchers Cheat (Just a Little)

other end of the spectrum, researchers can obtain false positives by running statistical tests over and over until they find the result they are looking for, or by excluding data after looking at how doing so might affect the results. The... View Details
Keywords: by Katie Johnston; Education
  • 16 Aug 2017
  • Research & Ideas

Researchers Use Google Street View to See the Future of Cities

municipal data from Boston, the authors found that their algorithm accurately detected how blocks changed between 2007 and 2014. Google's car-mounted cameras drive the world over recording street scenes.... View Details
Keywords: by Michael Blanding; Real Estate
  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

March 2018 Review of Economics and Statistics Scraped Data and Sticky Prices By: Cavallo, Alberto Abstract—I use daily prices collected from online retailers in five countries to study the impact of measurement bias on three common price... View Details
Keywords: Sean Silverthorne
  • 17 Feb 2016
  • Research & Ideas

Man vs. Machine: Which Makes Better Hires?

that compared to an algorithm that has access to much more data on worker outcomes and has been trained to recognize these patterns.” Studies in other settings have shown that many things we typically think... View Details
Keywords: by Michael Blanding; Employment
  • 26 Jan 2016
  • First Look

January 26, 2016

and soft—when formulating your algorithms. You also must consider the long-term implications of the data the algorithms incorporate to make sure they're not focusing nearsightedly on short-term outcomes. And... View Details
Keywords: Sean Silverthorne
  • 11 Apr 2017
  • First Look

First Look at New Research, April 11

that researchers face when demonstrating the existence and effects of resale price maintenance (RPM). We outline three approaches for finding price effects of RPM and the corresponding hurdles in data and methodology. We show that the... View Details
  • 15 Sep 2015
  • First Look

September 15, 2015

Operations Management Analytics for an Online Retailer: Demand Forecasting and Price Optimization By: Ferreira, Kris J., Bin Hong Alex Lee, and David Simchi-Levi Abstract—We present our work with an online retailer, Rue La La, as an example of how a retailer can use... View Details
Keywords: Sean Silverthorne
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

reviews from Yelp.com, we construct an adjusted average rating and show that even a simple algorithm can lead to large information efficiency gains relative to the arithmetic average. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 10 Jun 2013
  • Research & Ideas

How Numbers Talk to People

its "Zestimates," a proprietary algorithm that generates estimates of home values. But, like Expedia, Zillow's entire culture is based on data and analysis—not surprisingly, since the company was... View Details
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