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  • All HBS Web  (2,864)
    • People  (9)
    • News  (727)
    • Research  (1,257)
    • Events  (5)
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  • All HBS Web  (2,864)
    • People  (9)
    • News  (727)
    • Research  (1,257)
    • Events  (5)
    • Multimedia  (16)
  • Faculty Publications  (451)
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  • 01 Dec 2008
  • News

Designing Change

consultant.” It’s easy to see how students would relate to 35-year-old Kahn as he takes on CEO Bill Boyd’s challenge to help revitalize Muzak’s image with clients and its corporate culture on a budget of just $900,000. “Since Muzak’s name... View Details
Keywords: Julia Hanna
  • 28 Sep 2018
  • News

Pushing Progress at Panasonic

transformation, Bloomberg reports, Higuchi is tasked with reconfiguring company culture: During his first week back at Panasonic, Higuchi got a culture shock of his own. At an internal meeting, he took a random chair, only to be informed... View Details
  • 01 Dec 2011
  • News

At Your Service

what’s fueling the greens. Southwest Airlines would be red on food service. But Southwest doesn’t pay much attention to that, because getting better at food service would slow its turnaround time, which is a big green for the airline when it comes to pleasing its... View Details
Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation
  • 01 Dec 2020
  • News

The Complete Package

pallets and numerous other custom-designed packaging options. “I started with the vision of saving the world,” she says, “and the first question everyone asked was, ‘How much will it cost?’” Chong saw the need for more environmentally conscious choices while View Details
Keywords: April White; entrepreneurship; sustainability; packaging; leadership; women; Manufacturing
  • 28 Feb 2014
  • News

The First Five Years: Omowale Casselle (MBA 2009)

Omowale Casselle What does your work involve? "My official title is director of product management, SAMPLEit, a new venture at redbox. In this role, I'm responsible for leveraging technology across our different product lines—kiosk,... View Details
Keywords: General Merchandise Stores; Retail Trade
  • 28 May 2019
  • News

The Physical Campus in a Virtual World

that make up our campus are more than just physical structures. They are carefully designed spaces that allow us to create transformational educational experiences—structures that are as important to our work as an acoustically inviting... View Details
Keywords: Nitin Nohria
  • 16 Mar 2017
  • News

‘We Don’t Leave When Things Go Wrong’

Christopher Rodrigues (MBA 1976) is chair of the British Council, an international organization for arts, cultural relations, and educational opportunities operating on six continents and in more than 100 countries. In this video... View Details
  • 28 Feb 2025
  • News

Joy to the World

Kennedy School, I was thinking a lot about where is the place where the difference I want to see in the world, the work that I could be good at, and the kind of work I want to do, comes together. And really... View Details
  • 01 Sep 2003
  • News

Christian Bjelland

operational expenses and new buildings.” Mindful that Norway’s Department of Culture will focus on attendance figures, Bjelland says the museum is working hard “to create excitement in the public space we... View Details
Keywords: Deborah Blagg; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment
  • 01 Jun 2010
  • News

Letters to the Editor

Turkey is both European and Anatolian, and since the days of the Ottoman Empire, most Turks have not claimed any kinship to the Arab world. As an American who has lived in Turkey for twenty years, I have been reminded several times by the Turkish people that “we are... View Details
Keywords: News, Library, Internet, and Other Services; Information
  • 01 Apr 2001
  • News

Adventure in China

(January 8, 2001) reported. The article described how Zhang, through hard work and sacrifice, made her way to HBS and eventually founded WildChina.com, a firm that specializes in off-the-beaten-track tours of China’s scenic and View Details
Keywords: Personal Services
  • 24 Apr 2014
  • News

Unlocking mobile money in emerging markets

buyers and sellers are currently excluded from global commerce. These individuals, because of their collective size, will likely redefine the concept of banking and financial access in the future.” Working in developing countries is both... View Details
  • 01 Jun 2014
  • News

In My Humble Opinion: Jan Swartz (MBA 1996)

cruise-director cheeriness. "It's a 24/7 business, with ships sailing every day, everywhere in the world," Swartz says by phone from her office in Valencia, California. "Our ships are small cities." Time on the road: 10 days a month. "We... View Details
Keywords: Julia Hanna; Hospitality; Scenic and Sightseeing Transportation; Transportation
  • 01 Jun 2009
  • News

Author Charley Ellis on Goldman Sachs

outrageous. Others would argue that these are exceedingly high-skilled talents working brutal hours in an extremely demanding and competitive environment, that the firm was risking its own capital and doing things that the world as a... View Details
Keywords: Finance
  • 01 Sep 2017
  • News

A Jolt for the African Coffee Industry

inability to get one of the espresso-based drinks to which he had grown attached during his years working in finance in New York. Dozie hopes to solve both the supply and the demand problems with Café Neo, a coffeehouse chain he and his... View Details
Keywords: Sasha Issenberg; cafe; Cafe Neo; Food and Beverage Stores; Retail Trade
  • 01 Mar 2023
  • News

Happy Monday

later, the program is a keeper. “To this day we’re setting ambitious goals, and everyone is working hard to achieve those goals, with tremendous focus,” Carbonell notes. “As long as we can do that, we think the four-day week gives people... View Details
Keywords: Jen McFarland Flint; Apparel Manufacturing; Manufacturing
  • 10 Mar 2021
  • News

Shattering Glass

much we can ask individual women to do while systemic barriers still exist. We need to make institutional and cultural changes. Have we moved beyond the need to make the business case for creating more diverse workplaces? CA: The narrow... View Details
Keywords: April White; gender equity; Management of Companies and Enterprises; Management
  • 01 Jun 2010
  • News

Alumni Books

designing a new model and developing it into a profitable and thriving enterprise. The Loudest Duck: Moving Beyond Diversity while Embracing Differences to Achieve Success at Work by Laura Liswood (MBA ’76) (Wiley) This book takes its... View Details
Keywords: mathematics; statistics; Finance
  • 15 Jun 2021
  • News

HBS Addresses Racial Equity

themselves in a wide set of domains. We’ve been working with them, many of whom are members of the African-American Alumni Association, and with HBS’s Racial Equity Advisory Board, using their knowledge, their connections, and their... View Details
Keywords: Jennifer Gillespie
  • 01 Feb 2002
  • News

HBS Expands Global Presence

particularly when that work involves an international dimension. We want the ERC to provide a complete infrastructure for faculty so that they can develop cases in the most favorable conditions possible." HBS professor Dwight B. Crane,... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
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