Publications

27 Jul 2015
News

Will Samsung Pay Pay Off?

Keywords: mobile pay; Samsung; Apple; Google; Telecommunications; Information

August 2015 (Revised December 2016)
Case

Apple Pay

By: Sunil Gupta, Shelle Santana and Margaret L. Rodriguez

On September 9, 2014, in front of a packed audience in Cupertino, CA, Tim Cook, the chief executive officer of Apple, announced the much anticipated launch of Apple Pay. "Our vision is to replace this [wallet] and we are going to start with payments." Cook then invited... View Details

September 2018 (Revised January 2020)
Supplement

Apple Pay and Mobile Payments in Australia (B)

By: Feng Zhu, Susan Athey and David Lane

Supplements the (A) case. View Details

Keywords: Payment Methods; Mobile Payment; Apple; Banks and Banking; Cooperation; Problems and Challenges; Policy; Digital Platforms; Banking Industry; Australia

September 2016
Teaching Note

Apple Pay

By: Shelle Santana and Sunil Gupta

September 2021 (Revised December 2021)
Case

Telepass: From Tolling to Mobility Platform

By: Chiara Farronato, Stefano Denicolai and Sarah Mehta

Telepass, until very recently the sole processor of electronic toll payments on Italy’s highways, has ambitions beyond tolling. Since the mid-2010s, the company has been expanding into adjacent services. In 2017, Telepass launched TelepassPay—a mobile payment... View Details

September 2021 (Revised December 2021)
Case

Telepass: From Tolling to Mobility Platform (Abridged)

By: Chiara Farronato, Stefano Denicolai and Sarah Mehta

Telepass, until very recently the sole processor of electronic toll payments on Italy’s highways, has ambitions beyond tolling. Since the mid-2010s, the company has been expanding into adjacent services. In 2017, Telepass launched TelepassPay—a mobile payment... View Details

January 2020
Teaching Note

Apple Pay and Mobile Payments in Australia (A) and (B)

By: Feng Zhu

13 Jun 2011
HBS Case

Mobile Banking for the Unbanked

In many developing countries it's common for a person to have a mobile phone but not a bank account. In fact, more than 1 billion people fit this description, and the number is only likely to increase. To that end, many companies are... View Details

Keywords: by Carmen Nobel; Banking; Communications; Telecommunications

March 2013
Article

For Mobile Devices, Think Apps, Not Ads

By: Sunil Gupta

Many companies envision mobile ads becoming an integral part of their communications strategies. But there's a growing consensus that ads don't work on mobile devices; consumers just don't like them. Instead of creating tiny banner ads, smart marketers will turn to... View Details

Keywords: Applications and Software; Advertising; Mobile and Wireless Technology; Innovation and Invention

14 Apr 2003
Research & Ideas

Pay-for-Performance Doesn’t Always Pay Off

their ability to reach if not surpass the goals, start banking on the extra money. In practice, however, the process of connecting pay to performance may be far trickier that it at first appears, according to HBS professor Michael Beer.... View Details

Keywords: by Martha Lagace

15 Oct 2014
News

Thumbs up, down for mobile manicures

November 2022
Case

Para: Pay Transparency and Gig Drivers' Rights

By: Christopher Stanton and George Gonzalez

The case presents the founding vision and early days of a young startup that seeks to empower delivery drivers with tools and transparency. The company's flagship mobile app has been taken up by tens of thousands of delivery drivers across major U.S. cities who use it... View Details

Keywords: Gig Workers; Corporate Entrepreneurship; Entrepreneurship; Business Startups; Applications and Software; Disruptive Innovation; Compensation and Benefits; Technology Industry; San Francisco

05 Aug 2015
News

Mobilizing the Public to Fight Bribery

Philippines to educate its 300,000 members about which government services customers shouldn’t be forced to pay for, such as health care and education. Bantay is also looking to widen its impact by reaching out to lower income people via... View Details

Keywords: Constantine von Hoffman; Executive, Legislative, and Other General Government Support; Government

25 Apr 2012
News

Moonves' $69M Pay Shows How Boards Manipulate Data

05 Aug 2015
News

Mobilizing the Public to Fight Corruption

working with the Philippines’ largest micro-lender to fight corruption and help people obtain government services, such as health care and education, they shouldn’t have to pay for. Bantay is also looking to widen its impact by reaching... View Details

29 Feb 2024
HBS Case

Beyond Goals: David Beckham's Playbook for Mobilizing Star Talent

for how executives should incentivize and reward talent?” How do you build an infrastructure around a star player? “Not all bets on star talent pay off in the long run,” notes Elberse, pointing to the New York Cosmos’ soccer club’s... View Details

Keywords: by Avery Forman; Sports

25 Aug 2022
News

Research Brief: Paying the Price for Remote Work

significant within the United States, where, for example, remote workers living in Mississippi are paid about a third less than their peers in Massachusetts. This was particularly surprising for jobs that can be done well remotely, such as interior designer and View Details

Keywords: Jill Radsken; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services

06 Jul 2016
What Do You Think?

How Do We Pay for the Costs of Globalization?

increased job churn (which will occur), with no significant gain or loss of jobs. The problem generally is that the benefits of globalization flow largely to investors and consumers while workers bear a disproportionate share of the costs, depending on how... View Details

Keywords: by James L. Heskett; Manufacturing

July–August 2020
Article

Make the Most of Your Relocation

By: Prithwiraj Choudhury

Although the COVID-19 crisis has halted travel in recent months, geographic mobility has become critical for managers and knowledge workers hoping to advance in today’s globalized economy, and that trend is unlikely to reverse. Geographic mobility can pay off... View Details

Keywords: Relocation; Mobility; Personal Development and Career; Geographic Location; Work-Life Balance