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Publications

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  • All HBS Web  (719)
    • News  (262)
    • Research  (190)
    • Multimedia  (6)
  • Faculty Publications  (86)

Show Results For

  • All HBS Web  (719)
    • News  (262)
    • Research  (190)
    • Multimedia  (6)
  • Faculty Publications  (86)
Page 1 of 719 Results →
  • 01 Jun 2004
  • News

Letters

Fantastic Photos The photo galleries from Iraq and Afghanistan on the Bulletin Web site are fantastic. They portray both the beauty and the ugliness of these countries and put a familiar face on those who serve us during this war. Thank you to the students and alumni... View Details
Keywords: letters; News, Library, Internet, and Other Services; Information
  • 01 Jun 2020
  • News

Why a Good Resume and Cover Letter Matter

Keywords: resume
  • 16 Sep 2024
  • Video

Recommendation Letters

  • 01 Jun 2007
  • News

Letters

Corruption, Poverty, and Global Finance Thank you for your excellent article about global poverty in the March Bulletin. I’m delighted to see these issues getting more attention. This year marks the 45th year of my involvement in the developing countries. Across this... View Details
  • December 2009 (Revised January 2024)
  • Case

A Letter from Prison

By: Eugene Soltes
Stephen Richards, the former global head of sales at Computer Associates, Inc. (CA), is serving a seven-year prison sentence for financial fraud. In the case, Richards responds to a number of questions about managerial responsibility and the manipulation of financial... View Details
Keywords: Accounting; Crime and Corruption; Ethics; Corporate Accountability; Managerial Roles
Citation
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Soltes, Eugene. "A Letter from Prison." Harvard Business School Case 110-045, December 2009. (Revised January 2024.)
  • 26 Sep 2016
  • News

Letters from Prison

  • Item

Recommendation Letters

Recommendation letters provide an in-depth, personalized evaluation of your academic abilities, research potential, and character. Whether you come from an academic or industry background, watch this video to learn more about what the... View Details
  • April 2008
  • Exercise

Exercise: Customer-Operator Letter Writing

By: Frances X. Frei
The exercise involves having students write letters to an organization of their choice describing their operating experience at a detailed level. The companies' responses are paired with the students' letters and the entire collection is made available to the class.... View Details
Keywords: Customer Relationship Management; Customer Satisfaction; Customer Value and Value Chain; Knowledge Sharing; Knowledge Use and Leverage; Performance Improvement
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Frei, Frances X. "Exercise: Customer-Operator Letter Writing." Harvard Business School Exercise 608-126, April 2008.
  • 01 Mar 2025
  • News

Editor's Letter

The things we choose to save, and display, say something about us. Along with the usual photos of loved ones (husband, daughter, horse), my desk in Teele Hall includes a ceramic bluebird, a train ticket from Sri Lanka, and a vintage Budweiser can discovered during a... View Details
  • 01 Oct 2006
  • News

Editor's letter

  • 15 Dec 2024
  • News

Editor's Letter

Illustration by Antonio Giovanni Pinna Illustration by Antonio Giovanni Pinna Change is hard. I am reminded of this every time I get a new laptop and there are new, generational expectations that require me to hunt down videos of overly caffeinated youths walking me... View Details
  • Awards

Honorary Doctorate in Humane Letters

Received an Honorary Doctorate in Humane Letters from Old Dominion University in 2009. View Details

    Scarlet Letters

    Organizations—particularly human resources teams—tend to address bad behaviors very quietly while raising the visibility of good ones. Indeed, the more transparent workplaces have become, the harder HR has tried to keep employee transgressions private. But this... View Details

    • May 2010 (Revised June 2010)
    • Supplement

    Pfizer: Letter from the Chairman (B)

    By: Robert L. Simons and Kathryn Rosenberg
    This case continues the story begun in "Pfizer: A Letter from the Chairman" (HBS No. 110-003), revealing the letter Chairman and CEO Jeff Kindler wrote for the 2008 Annual Report. View Details
    Keywords: Corporate Accountability; Corporate Governance; Business and Shareholder Relations; Value Creation; Decision Choices and Conditions; Annual Reports; Pharmaceutical Industry; United States
    Citation
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    Simons, Robert L., and Kathryn Rosenberg. "Pfizer: Letter from the Chairman (B)." Harvard Business School Supplement 110-004, May 2010. (Revised June 2010.)
    • January 2005 (Revised August 2007)
    • Exercise

    Letter Writing Exercise

    By: Frances X. Frei and Hanna Rodriguez-Farrar
    Provides an opportunity for students to experience first-hand how service companies respond to customer feedback. The corresponding module note further describes the exercise. View Details
    Keywords: Customer Focus and Relationships; Communication; Service Industry
    Citation
    Related
    Frei, Frances X., and Hanna Rodriguez-Farrar. "Letter Writing Exercise." Harvard Business School Exercise 605-056, January 2005. (Revised August 2007.)
    • 19 Jun 2020
    • Blog Post

    Black MBA Students Pen Letters to the HBS Community: Letter 5/5

    for predominantly white spaces is still not be enough to keep Black people safe – and there isn’t a job title or degree in the world that can protect Black communities from institutionalized and systemic racism. Members of the HBS African American Student Union have... View Details
    • 17 Jun 2020
    • Blog Post

    Black MBA Students Pen Letters to the HBS Community: Letter 2/5

    for predominantly white spaces is still not enough to keep Black people safe – and there isn’t a job title or degree in the world that can protect Black communities from institutionalized and systemic racism. Members of the HBS African American Student Union have... View Details
    • 01 Dec 2008
    • News

    Letters to the Editor

    managers. Willard F. Enteman (MBA ’61) Providence, RI Send letters to bulletin@hbs.edu or Editor, HBS Alumni Bulletin, Teele 521, Soldiers Field, Boston, MA 02163. View Details
    • 19 Jun 2020
    • Blog Post

    Black MBA Students Pen Letters to the HBS Community: Letter 4/5

    for predominantly white spaces is still not be enough to keep Black people safe – and there isn’t a job title or degree in the world that can protect Black communities from institutionalized and systemic racism. Members of the HBS African American Student Union have... View Details
    • 18 Jun 2020
    • Blog Post

    Black MBA Students Pen Letters to the HBS Community: Letter 3/5

    for predominantly white spaces is still not be enough to keep Black people safe – and there isn’t a job title or degree in the world that can protect Black communities from institutionalized and systemic racism. Members of the HBS African American Student Union have... View Details
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