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- All HBS Web
(384)
- News (68)
- Research (260)
- Events (1)
- Multimedia (2)
- Faculty Publications (40)
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- 01 Mar 2023
- News
Elevator Pitch: Spread the Wealth
Illustration by Drue Wagner Illustration by Drue Wagner Sabine Tejerina (MBA 2009) Cofounder and COO, Upstreet Concept: Launched in 2020, Upstreet makes it easier and more economical for companies to reward employees and View Details
- 14 Jun 2018
- News
How Chase Sapphire Made Credit Cool for Millennials
- 21 May 2014
- News
Harvard Historian Nancy Koehn On The Cashless Society
- 29 Mar 2021
- News
Research: A Little Recognition Can Provide a Big Morale Boost
- 28 Mar 2012
- News
The good intentions that will kill your business
- 31 Aug 2013
- News
Long CVS receipts spark social media sensation
- 01 Mar 2024
- News
Unlocking the Power of Community
between customer and brand Fung sees as key to business success in a Web3 world—and more than 4,000 participated in a virtual event during Game 7 of the NBA Eastern Conference finals. Fung herself came to the Web3 space from the fintech... View Details
Keywords: April White
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
becoming irrelevant. It explores seven profound “mind leaps” leaders need to make now to transform at the speed of disruption. With illuminating case studies and hard-earned personal wisdom, Dennis helps you create important strategic and mental shifts to find... View Details
- 01 Jan 2005
- News
Joseph J. O'Donnell, MBA 1971
material rewards of business. They will come if you first take care to match your abilities with the opportunities that are available." CURRENT READING When Pride Still Mattered: A Life of Vince Lombardi, by David Maraniss When Joe... View Details
- 01 Aug 1998
- News
High Honors
others as you would have them serve you." When he announced his plans to step down, McDermott reminded his colleagues, "We've made customer service our primary goal, and we've encouraged other corporations to do the same." A year later,... View Details
- 01 Feb 2002
- News
It's academic. (Not!)
background, and they have a good idea of what they want to do with that experience when they get here." The flexibility and freedom of academia has an entrepreneurial appeal that is extremely rewarding for those who want to set their own... View Details
- 07 Apr 2015
- News
Warrior Spirit
train in the sport that had taught him the rewards of continuous physical, mental, and emotional self-improvement? Most of the gyms he toured were “dark and dingy, behind a noodle shop in Chinatown,” mirroring martial arts’ marginalized... View Details
- 01 Sep 2014
- News
Case Study: Declawing the Competition
in subscriber growth and customer feedback. However, the lucrative market opportunity ($8 billion, growing at 4 percent year-over-year) and the low costs of entry are attracting new competition. New cat-focused subscription boxes have... View Details
- 01 Sep 2024
- News
Reduce, Reuse, Recycle
Thirteen years ago, Marcelo Claure, founder of wireless services company Brightstar, discussed with a reluctant Steve Jobs the idea of launching a trade-in and recycling program for iPhones. It was a business move that expanded the market and created a new profit... View Details
Keywords: Jennifer Meyers
- 01 Jun 2010
- News
Alumni Books
how companies use innovative business models to achieve transformational growth by fulfilling customer needs in current markets; serving new customers and creating new markets; and responding to shifts in... View Details
- 01 Mar 2018
- News
Money (Actually) Can Buy Happiness
Another basic insight from the research—that giving even small amounts of money to other people can make you happy—can also be applied by organizations. On the employee side, you could give someone a $25 bonus for a job well done, or you could give them $25 to View Details
Keywords: April White
- 01 Sep 2012
- News
Hierarchy's Last Stand
meeting with critics. One CEO of the new, humbler variety published a dialogue with a customer who questioned high prices in the company newsletter, replete with pointed attacks, some of which he admitted he couldn’t answer well. Status... View Details
- 01 Sep 2008
- News
Mara Aspinall
1,500-person division is a leader in the emerging field of personalized medicine, which treats cancer and other diseases with customized therapies that take into account the patient’s specific genetic traits. With HBS professor Richard... View Details
- 01 Dec 2020
- News
Invest in the New Abnormal
need to adjust to the new reality that customers prefer not to come into their stores. B2C firms must enhance their delivery and pickup options and provide incentives [such as rewards points for using a... View Details