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    • News  (2)
    • Research  (41)

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  • All HBS Web  (50)
    • News  (2)
    • Research  (41)
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  • 30 Aug 2004
  • Research & Ideas

Real Estate: The Most Imperfect Asset

greatest source of wealth for most families. In this interview Segel discusses the importance and fascination of real estate, and three important trends remaking the industry: institutionalization, environmentalism, and globalization. View Details
Keywords: by Sarah Jane Johnston; Construction; Real Estate
  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

organization's response to a fine degree. So why aren't more companies this customer-centric? We asked professors Shapiro and Rangan to view the changes in order management cycle that have evolved since their findings were first presented in 1992. View Details
Keywords: by Sarah Jane Johnston
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

"computer-to-computer" communication. By the end of the decade, more than 60 percent of the computer communications will be computer-to-computer. Computer-to-computer vastly speeds up the pace of business. For example,... View Details
Keywords: by Sarah Jane Johnston; Consulting
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

When HBS professor Steven Spear recently released an abstract on problem solving at Toyota, HBS Working Knowledge staffer Sarah Jane Johnston e-mailed off some questions. Spear... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 07 Jun 2004
  • Research & Ideas

What Drives Supply Chain Behavior?

forecasts as well as decisions about inventory. In this interview with HBS Working Knowledge, Oliva and Watson say a key to understanding and avoiding supply chain inefficiency may be a better understanding of the behavioral side of the equation. View Details
Keywords: by Sarah Jane Johnston
  • 02 Sep 2002
  • Research & Ideas

Foreign Multinationals in the U.S.: A Rocky Road

of U.S. managers.— Geoffrey Jones Unilever was one of the world's earliest and most widespread multinational firms, and already had a large U.S. business by the interwar years. During the research, I was surprised to discover that the... View Details
Keywords: by Sarah Jane Johnston & Martha Lagace
  • 05 Jul 2006
  • Research & Ideas

The Accidental Innovator

Business School, while Devin is professor emeritus from Swarthmore College. Sarah Jane Gilbert: Can you explain what accidental innovation is? What led to your interest in researching this concept? Robert... View Details
Keywords: by Sarah Jane Gilbert
  • 26 Apr 2010
  • Research & Ideas

When Other Companies Compete Like Crazy, Dare to Be Different

Sarah Jane Gilbert: What led you to write Different? Youngme Moon: I wrote this book because in business today there is a huge disconnect between the way we talk about the concept of differentiation and the... View Details
Keywords: by Sarah Jane Gilbert
  • 01 Feb 2010
  • Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

others', even in difficult economic times." Chua, whose research draws on human psychology to better understand important social processes in business organizations, explained more about the findings in an e-mail Q&A. Sarah View Details
Keywords: by Sarah Jane Gilbert
  • 29 Nov 2006
  • Research & Ideas

Rich or Royal: What Do Founders Want?

research and suggests ways that entrepreneurs can work toward being both rich and royal. Sarah Jane Gilbert: Tell us about the conflict entrepreneurs face when establishing a new venture between the profit... View Details
Keywords: by Sarah Jane Gilbert; Financial Services
  • 18 May 2009
  • Research & Ideas

The Unseen Link Between Savings and National Growth

far-from-frontier countries shows that a 10 percent increase in the savings rate over the previous 10 years leads to an increase in the average growth rate over the next 10 years of 1.3 percent. We asked Comin to discuss the research and its implications. View Details
Keywords: by Sarah Jane Gilbert
  • 06 Jul 2010
  • Research & Ideas

Renewable Energy: Winds at Our Back?

dean for the Asian Initiative at Harvard Business School. He teaches courses on the international political economy. We asked Vietor about developments in the renewable energy industry in an e-mail interview. Sarah View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 29 Sep 2008
  • Research & Ideas

How Economics May Lead to Better Football Games

from schoolchildren to attorneys—and even carries the potential to help sustain life itself. Sarah Jane Gilbert: What led you to research football teams? Are you a sports fan? Al Roth: I'm a matching fan. Q:... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 08 Sep 2008
  • HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

(Abstract) Sarah Jane Gilbert: Can you explain the meanings of latent voice episodes and upward voice? Amy Edmondson and James Detert: Latent voice episodes describe those moments at work when someone... View Details
Keywords: by Sarah Jane Gilbert
  • 03 Oct 2005
  • Research & Ideas

The Box Office Power of Stars

Success of Entertainment Products." Sarah Jane Gilbert: Tell us about "star power" and how it contributes to a film's success. Anita Elberse: The concept "star power" captures the... View Details
Keywords: by Sarah Jane Gilbert; Entertainment & Recreation; Motion Pictures & Video
  • 22 Sep 2008
  • Research & Ideas

The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies

geographic office location," Stuart says. Although the research doesn't try to answer why corporate silos are so difficult to tear down, Stuart hopes the data will help managers understand, pinpoint, and remove bottlenecks within their own organizations. View Details
Keywords: by Sarah Jane Gilbert
  • 16 Jul 2007
  • Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

consumer spending habits, and effective store layout. Sarah Jane Gilbert: What is the difference between the "want-self" and the "should-self"? How does psychology play a role in the... View Details
Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation
  • 16 Aug 2010
  • Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

Steenburgh of HBS and Jill Avery (HBS DBA'07) of Simmons School of Management. We asked Steenburgh to explain how practitioners can use the toolkits in their businesses. Sarah Jane Gilbert: Can you describe... View Details
Keywords: by Sarah Jane Gilbert
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

School. A book excerpt follows. Sarah Jane Gilbert: Your book focuses on how companies can profit, regardless of market conditions, by immersing themselves in the lives of... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
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