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  • 04 Dec 2012
  • Research & Ideas

Book Excerpt: Harder Than I Thought

Editor's note: A hybrid of a novel and a guidebook, Harder Than I Thought: Adventures of a Twenty-First Century Leader invites readers to critique the journey of Jim Barton, the new CEO of a west coast aerospace firm. Written by business... View Details
Keywords: by Robert D. Austin, Richard L. Nolan & Shannon O'Donnell; Aerospace
  • 24 Aug 2020
  • Working Paper Summaries

Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies

Keywords: by Robert D. Austin and Richard L. Nolan; Air Transportation
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

CEO. Excerpt from The Adventures of an IT Leader, by Robert D. Austin, Richard L.... View Details
Keywords: by Martha Lagace
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

the company and raises questions around the downstream consequences of global outsourcing strategies. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=609034   PublicationsThe Adventures of an IT Leader... View Details
Keywords: Martha Lagace
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

Why would a business school professor want to write a case study about a string quartet? The answer was easy for Robert Austin, a scholar with research expertise in the management of innovation. While... View Details
Keywords: by Martha Lagace; Music
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

Research, Cambridge MA. Hausmann, R., L. Pritchett and D. Rodrik (2005), Growth Accelerations, mimeo., Kennedy School of Government, Cambridge MA. Hausmann, R, D. Rodrik,... View Details
Keywords: by Christian Ketels
  • 15 Jun 2009
  • Research & Ideas

GM: What Went Wrong and What’s Next

has been a failure of leadership as astounding and momentous (and ironic) as the company's early achievement. Robert D. Austin, Associate Professor: When I worked in a U.S.... View Details
Keywords: by Staff; Auto
  • 24 Sep 2013
  • First Look

First Look: September 24

that is critical in intermediating conflicts that commons organizations cannot resolve. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=45552 Management: Theory and Practice, and Cases By: Nolan, Richard View Details
Keywords: Sean Silverthorne
  • 22 May 2012
  • First Look

First Look: May 22

Cooke, Mario D. Parrilli, and José L. Curbelo. Edward Elgar Publishing, 2012 Abstract An abstract is unavailable at this time. Publisher's Link:... View Details
Keywords: Sean Silverthorne
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

by rigid state licensure requirements, will be able to practice telemedicine for all patients in their regions. Replacing fee-for-service payments with value-based ones will remove the final barrier to delivering such integrated care.... View Details
Keywords: by Danielle Kost
  • September 1999 (Revised April 2000)
  • Case

Novell: World's Largest Network Software Company

By: Richard L. Nolan
After phenomenal growth and market leadership in networking, founder and CEO Ray Noorda made a frontal assault on Microsoft's core strengths. In 1994, Noorda spend over $1.5 billion acquiring companies such as WordPerfect to combat Microsoft Word, products such as... View Details
Keywords: Information Infrastructure; Applications and Software; Competition; Internet and the Web; Strategic Planning; Corporate Strategy; Information Technology Industry
Related
  • 2009
  • Book

The Adventures of an IT Leader

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
Becoming an effective IT manager presents a host of challenges-from anticipating emerging technology to managing relationships with vendors, employees, and other managers. Ultimately, a good IT manager must be a strong business leader, not just a technical... View Details
Keywords: Books; Leadership; Crisis Management; Personal Development and Career; Relationships; Safety; Information Technology
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  • 24 May 2011
  • First Look

First Look: May 24

  PublicationsClusters and Competitiveness: Porter's Contribution Authors:Christian H.M. Ketels Publication:Chap. 10 in Competition and Competitive Advantage: The Ideas of Michael Porter, edited by Robert... View Details
Keywords: Sean Silverthorne
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

resource, How Countries Compete offers potent insights into how the business environment has evolved in crucial nations—and what its trajectory might look like in the future. Bridging the Gap between Stewards and Creators Authors:Robert View Details
Keywords: Martha Lagace
  • March 2000 (Revised November 2000)
  • Case

IBM Corporation Turnaround

By: Robert D. Austin and Richard L. Nolan
Describes the details of IBM's dramatic corporate turnaround in the early 1990s led by CEO Louis V. Gerstner. Accounts of events are from interviews with IBM executives. Covers the factors that led to the company's decline and actions taken to recover. View Details
Keywords: Transformation; Restructuring; Management Teams; Management Practices and Processes; Leading Change; Organizational Change and Adaptation; Computer Industry; Information Technology Industry
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  • 15 Feb 2011
  • First Look

First Look: Feb. 15

experiments offer evidence that debates about the relative costs and benefits of self-deception are informed by adopting a temporal view that assesses the cumulative impact of self-deception over time. Download the paper:... View Details
Keywords: Sean Silverthorne
  • 12 Oct 2011
  • First Look

First Look: October 12

case:http://cb.hbsp.harvard.edu/cb/product/112003-PDF-ENG Tough Choices for the Illinois Pension System Robert C. Pozen and Brij KhuranaHarvard Business School Case 311-139 This case describes the precarious fiscal situation of the... View Details
Keywords: Sean Silverthorne
  • September 1998 (Revised May 2002)
  • Case

Cisco Systems, Inc.: Implementing ERP

By: Robert D. Austin, Richard L. Nolan and Mark J. Cotteleer
Reviews Cisco System's approach to implementing Oracle's Enterprise Resource Planning (ERP) software product. This case chronologically reviews the diverse, critical success factors and obstacles facing Cisco during its implementation. Cisco faced the need for... View Details
Keywords: Information Technology; Applications and Software; Technology Adoption; Complexity; Information Management
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  • 07 Jul 2009
  • First Look

First Look: July 7

Course Authors:Robert D. Austin, Richard L. Nolan, and Shannon O'Donnell Publication:Communications of the Association for Information Systems... View Details
Keywords: Martha Lagace
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

  Working PapersLearn-how to Improve Collaboration and Performance Authors:Ingrid M. Nembhard, Anita L. Tucker, Richard M.J. Bohmer, Joseph H. Carpenter, and Jeffrey D. Horbar... View Details
Keywords: Martha Lagace

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