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    Richard L. Nolan

    Professor Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in 1963 and 1966, respectively. Upon graduation in 1966, he joined Boeing Commercial Airplane Company as an Information... View Details

    Keywords: aerospace; information technology industry; internet
    • 04 Dec 2012
    • Research & Ideas

    Book Excerpt: Harder Than I Thought

    Editor's note: A hybrid of a novel and a guidebook, Harder Than I Thought: Adventures of a Twenty-First Century Leader invites readers to critique the journey of Jim Barton, the new CEO of a west coast aerospace firm. Written by business... View Details
    Keywords: by Robert D. Austin, Richard L. Nolan & Shannon O'Donnell; Aerospace
    • 24 Aug 2020
    • Working Paper Summaries

    Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies

    Keywords: by Robert D. Austin and Richard L. Nolan; Air Transportation
    • 11 May 2009
    • Research & Ideas

    The IT Leader’s Hero Quest

    CEO. Excerpt from The Adventures of an IT Leader, by Robert D. Austin, Richard L.... View Details
    Keywords: by Martha Lagace

      F. Warren McFarlan

      Professor McFarlan earned his AB from Harvard University in 1959, and his MBA and DBA from the Harvard Business School in 1961 and 1965 respectively. He has had a significant role in introducing materials on Management Information Systems to all major programs at... View Details

      Keywords: communications; computer; e-commerce industry; health care; information; information technology industry; nonprofit industry
      • Web

      Bibliography - Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton - Exhibits - Historical Collections

      Contingent-Claims." In Contributions to Mathematical Economics, in Honor of Gérard Debreu , edited by Werner Hildenbrand and Andreau Mas-Colell. Amsterdam: North-Holland, 1986. Jarrow, Robert A., and Andrew... View Details
      • 15 Oct 2008
      • First Look

      First Look: October 15, 2008

      the company and raises questions around the downstream consequences of global outsourcing strategies. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=609034   PublicationsThe Adventures of an IT Leader... View Details
      Keywords: Martha Lagace
      • 10 Sep 2007
      • Research & Ideas

      High Note: Managing the Medici String Quartet

      Why would a business school professor want to write a case study about a string quartet? The answer was easy for Robert Austin, a scholar with research expertise in the management of innovation. While... View Details
      Keywords: by Martha Lagace; Music
      • 20 Oct 2010
      • Op-Ed

      Export Competitiveness: Reversing the Logic

      Research, Cambridge MA. Hausmann, R., L. Pritchett and D. Rodrik (2005), Growth Accelerations, mimeo., Kennedy School of Government, Cambridge MA. Hausmann, R, D. Rodrik,... View Details
      Keywords: by Christian Ketels
      • 15 Jun 2009
      • Research & Ideas

      GM: What Went Wrong and What’s Next

      has been a failure of leadership as astounding and momentous (and ironic) as the company's early achievement. Robert D. Austin, Associate Professor: When I worked in a U.S.... View Details
      Keywords: by Staff; Auto
      • 24 Sep 2013
      • First Look

      First Look: September 24

      that is critical in intermediating conflicts that commons organizations cannot resolve. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=45552 Management: Theory and Practice, and Cases By: Nolan, Richard View Details
      Keywords: Sean Silverthorne
      • 22 May 2012
      • First Look

      First Look: May 22

      Cooke, Mario D. Parrilli, and José L. Curbelo. Edward Elgar Publishing, 2012 Abstract An abstract is unavailable at this time. Publisher's Link:... View Details
      Keywords: Sean Silverthorne
      • 22 May 2020
      • In Practice

      Post-COVID Health Care: More Screens, Less Red Tape?

      by rigid state licensure requirements, will be able to practice telemedicine for all patients in their regions. Replacing fee-for-service payments with value-based ones will remove the final barrier to delivering such integrated care.... View Details
      Keywords: by Danielle Kost
      • September 1999 (Revised April 2000)
      • Case

      Novell: World's Largest Network Software Company

      By: Richard L. Nolan
      After phenomenal growth and market leadership in networking, founder and CEO Ray Noorda made a frontal assault on Microsoft's core strengths. In 1994, Noorda spend over $1.5 billion acquiring companies such as WordPerfect to combat Microsoft Word, products such as... View Details
      Keywords: Information Infrastructure; Applications and Software; Competition; Internet and the Web; Strategic Planning; Corporate Strategy; Information Technology Industry
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      • 24 May 2011
      • First Look

      First Look: May 24

        PublicationsClusters and Competitiveness: Porter's Contribution Authors:Christian H.M. Ketels Publication:Chap. 10 in Competition and Competitive Advantage: The Ideas of Michael Porter, edited by Robert... View Details
      Keywords: Sean Silverthorne
      • 2009
      • Book

      The Adventures of an IT Leader

      By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
      Becoming an effective IT manager presents a host of challenges-from anticipating emerging technology to managing relationships with vendors, employees, and other managers. Ultimately, a good IT manager must be a strong business leader, not just a technical... View Details
      Keywords: Books; Leadership; Crisis Management; Personal Development and Career; Relationships; Safety; Information Technology
      Related
      • 30 Jan 2007
      • First Look

      First Look: January 30, 2007

      resource, How Countries Compete offers potent insights into how the business environment has evolved in crucial nations—and what its trajectory might look like in the future. Bridging the Gap between Stewards and Creators Authors:Robert View Details
      Keywords: Martha Lagace
      • March 2000 (Revised November 2000)
      • Case

      IBM Corporation Turnaround

      By: Robert D. Austin and Richard L. Nolan
      Describes the details of IBM's dramatic corporate turnaround in the early 1990s led by CEO Louis V. Gerstner. Accounts of events are from interviews with IBM executives. Covers the factors that led to the company's decline and actions taken to recover. View Details
      Keywords: Transformation; Restructuring; Management Teams; Management Practices and Processes; Leading Change; Organizational Change and Adaptation; Computer Industry; Information Technology Industry
      Related
      • 15 Feb 2011
      • First Look

      First Look: Feb. 15

      experiments offer evidence that debates about the relative costs and benefits of self-deception are informed by adopting a temporal view that assesses the cumulative impact of self-deception over time. Download the paper:... View Details
      Keywords: Sean Silverthorne
      • 12 Oct 2011
      • First Look

      First Look: October 12

      case:http://cb.hbsp.harvard.edu/cb/product/112003-PDF-ENG Tough Choices for the Illinois Pension System Robert C. Pozen and Brij KhuranaHarvard Business School Case 311-139 This case describes the precarious fiscal situation of the... View Details
      Keywords: Sean Silverthorne